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Ask the community

Ask questions about the SafetyCulture platform and get support from the community.

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255 Posts

Bec CooperSafetyCulture Crew

posted in Ask the community

Onboarding new team members + understanding competencies

Hello everyone, My name is Bec and I’m a Product Manager looking into Contractor Management at SafetyCulture. Part of our research has uncovered a big need for tracking qualifications of workers (both contractors and internal employees) which is something we are currently working on. I’m researching how we can onboard workers into an organisation including collecting relevant qualifications from workers. I’d love to start a discussion to help me answer a few questions: What type of information do you need to collect from new workers when they start working with your organisation? Does this differ for contractors vs internal employees? How do you track the type of information you need to collect? (Excel, ISO standards, a very knowledgeable team members brain etc) In the SafetyCulture platform, if we were to introduce the ability to create an onboarding checklist where would you envision this would be found? I would love to hear more to see how we can solve this problem in the SafetyCu

Andrew GabbSpeaker

asked in Ask the community

How do I get the QR code for a training course?

I believe I saw the QR code option for module in training when I was assigning it to a group. Does anyone know how I can go back in and find the QR code?

eleungObserver

asked in Ask the community

Power Automate Connector

Is it possible to find out what are the current plans for the Power Automate version of the API connector (https://learn.microsoft.com/en-gb/connectors/safetyculture/)?We are planning to use the Power Automate version for our integration, but noticed that it is currently still in Preview. Also, is it possible to find out how long it has been in preview for?

DimplesCObserver

asked in Ask the community

Inspections that I've already conducted the photos that have already been taken isn't there a way to integrate the photos

I would like to know if I could integrate the photos from one inspection of the same location with one that I've already started because I downloaded it and I have the pictures something happened in my app that I have to start over can't I integrate the report I already had with what I'm doing now so that I wouldn't have to start over

Stuart CarpenterStarter

asked in Ask the community

Folder Organisation

Hi Team!As we build more types of templates: Safety inspections, operational audits, capability checklists etc, I’ve begun organising these templates into folders - which is great for organisation, navigation and ease of access. However, my teams view is a simple list of all the templates. Is there a way to mimic folder organisation for all users?Thanks,Stu.

mderec01Starter

asked in Ask the community

Support for SafetyCulture connector for Tableau Exchange?

In the latest version of Tableau (2023.1 or later), the web data 2.0 connector is getting deprecated. Instead web data 3.0 is available where connectors to various sources are available on the Tableau Exchange. Would it be possible to create a Safety Culture connector ?

asked in Ask the community

Get answers from an inspection

When using the api endpoint https://api.safetyculture.io/inspections/v1/answers/{id} to retrieve the responses to an inspection, it returns values for question_id and responses but these don’t seem to correspond to either the template question_id/children_id or the response set ids returned from template and response api endpoints.I am looking to get the inspection text values for each question/response in from the api.

Steve O'ConnorStarter

posted in Ask the community

Hi All, We are using a App Platform for Plant Prestarts to be conducted on mobile phones. We would envision the ability to do this from SC, and have a one stop shop for Plant Management , as currently we manage inspections of Assets and servicing record through SC but export to our plant management software to track service internals and have a libary of all documents. Does anyone else want/see need for this on SC or is this an idea that is being floated within the SC team?

Stuart CarpenterStarter

asked in Ask the community

Analytics Access

Is there a way for a particular Group to have access to the Analytics of each User’s inspections within the same Group?For instance, there are only two users in the Group and both conduct inspections at various Sites. I would like for each User in the Group to be able to view Analytics for all Inspections conducted from that Group.At the moment, it seems that each User can only conduct and analysis of their own Inspections.The images below are examples of how it looks for each of these Users and the Permissions granted. The last image is how I’m hoping it will look for each User in the Group after a potential change.

asked in Ask the community

Create Sites from Google Sheets

Can you create new Sites directly from Google Sheets (via Zapier/Webhookes/API)? - I know there is CSV upload functionality but I am looking to automate the task.

agileneSafetyCulture Crew

posted in Ask the community

Keeping food fresh using SafetyCulture

Are you in the food industry? Do you strive to achieve the best food quality? We’re keen to learn about how our customers use SafetyCulture.Do you use it to guarantee food freshness, reduce food waste, keep up with compliance – or something else? Join the discussion.Here’s how some of our customers are using the platform:ColesOne of Australia’s leading supermarkets uses the SafetyCulture platform to maintain high standards and improve efficiency. They use our drag-and-drop template builder to convert paper checklists to digital inspection forms. It enables live visibility and data insights for better compliance and accountability.Marley SpoonA meal-delivery service relies on SafetyCulture to track trends and elevate food safety and quality standards. Performing audits and inspections in the platform saves time, reduces errors, and provides valuable data for identifying areas of improvement.The Dinner LadiesAnother meal-delivery service, delivering ready-made home-style meals, digitizes

Nigel ArnoldStarter

asked in Ask the community

Removing archived inspections from app

after archiving an inspection in through the internet, the inspections seems to stay in the app as in progress.Is there a way to delete the inspection so it doesn’t sit in the app?

Stuart CarpenterStarter

asked in Ask the community

Inspection Results - Mantissa/Rounding

Hi everyone!Has anyone had any luck with this?In relation to inspection results, is there an option to change the amount of numbers in the mantissa?I.E. If a store scores a total of 87.333 on an audit, is there a way to automatically round the results to 87?Thank you!

James BellSafetyCulture Crew

posted in Ask the community

How does everyone like to view and track work across their business?

Hello SC Community! We are looking to introduce the ability to visualise work in different ways within the SafetyCulture platform, namely with a calendar, kanban and timeline/gantt view. I’d love to learn more about the following from everyone:How do you check and track progress for both your work and your teams work? Would you like to see all tasks in SafetyCulture on the same calendar and/or gantt view? How often do you and your team check in with the progress of work?

nickmSpeaker

posted in Ask the community

Assigning Issues to Assets

Is it possible to allow the creation of Issues against an Asset?At the moment, you can create an Action against an Asset, however there is no way to quickly navigate to the Asset other than opening a new Window and searching for it … this creates too many additional steps and our staff have already started complaining 😀

Emma.FlynnStarter

asked in Ask the community

Course Change Log - Training

In the training section of TS, you can view the ‘change log’ for each course and view which user made changes to the course. The only problem with this is that is it not the users name it is a unique identifier number e.g. f39c526e-5586-438k-8a31-1cb943b7f85.How can I find out which user that identifier belongs to? Or better yet, can you change the ‘change log’ page in training to show the user name rather than the identifier?ThanksEmma

BJBObserver

asked in Ask the community

Scheduling inspections

Has Safety Culture the capability of scheduling inspections?

lduttonSpeaker

asked in Ask the community

New Fields in Safety Culture Exporter - Actions Tables

I use the safety culture exporter (described here https://help.safetyculture.com/en-US/000070/) and I love it. Just wondering if for actions you would include the label, asset and ID. here are the current fields that the exporter pulls (perhaps the audit_item_label could provide the label to this data but I can’t see how to link it )

posted in Ask the community

QR Codes to Launch Inspections

I recently had an interaction with someone on LinkedIn who was unaware that it was possible to use QR codes to launch an inspection. I was ultimately able to point him in the right direction and help him get a bit more out of his subscription.(You can find the answer here if you’re interested: Create start inspection QR codes | SafetyCulture Help Center)In any case… it started me thinking about two things:We do this all the time, but is it common? Who else is doing this? And in what contexts specifically? What other features of the platform are totally obvious to you, that maybe other people don’t know about? What little tips and tricks do you have that makes your workflow easier?Post in the comments below!

asked in Ask the community

GPS Location on Issues

Hi,Is there a way to remove the location from Issues? I’m working form home, and everytime I log an issue my personal home address displays in the issue. How can I stop this?

Emma.FlynnStarter

asked in Ask the community

I have a question related to SC Training (formerly Ed APP)

I have a question related to SC Training (formerly Ed APP)A bit of background first…….When we do new trip leader training, those completing the training are not actually yet employees of the company, and therefore do not have a company email address. They need to pass training to become an employee.We want prospective trip leaders to complete their training in SC and therefore would need to register the trainees in SC using their personal email addresses so they can complete the training pathways and modules.If they pass trip leader training and then are offered employment, we would want to change the email address against their user profile to their company email.My question is, will there be any issues if we switch their email addresses in their profile and will their training results still be registered against their user profile?Thanks, Emma

Andrew GabbSpeaker

posted in Ask the community

Notifications from externally shared templates.

We run a permit to work system with our sub-contractors utilising SafetyCulture. We share the templates externally and they complete the permits when required. When they have completed the permits they click an acknowledgement which gives us an instant notification via text and email. This was extremely effective until yesterday when the notifications stopped coming through. If one of our internal users completes a permit, the notifications come through, it is just those shared outside of our company platform.Support is working on it but thought it worth mentioning in case anyone else uses notifications with externally shared templates. If so, you may want to check you do not have the same issue.

christina.lordSafetyCulture Crew

posted in Ask the community

📢 Seeking Feedback on New Pricing Page Design! 🎨

Hey there! 👋We are thrilled to announce that we are working on a brand new pricing page design, and we want your input! 🚀Your feedback and insights are incredibly valuable to us, as we strive to create the best possible experience for our customers. We would love to hear your thoughts on the upcoming pricing page changes and gather feedback on how we can make it better. If you're interested in being a part of this exciting process, please comment below and I’ll reach out to you directly. Or you can email me at christina.lord@safetyculture.io. I can schedule a convenient time for us to discuss the new design and gather your valuable feedback.We truly appreciate your participation and look forward to hearing from you! Thank you for being a part of our amazing SafetyCulture community! 🌟

Bec CooperSafetyCulture Crew

posted in Ask the community

How does everyone collect and track licenses and credentials for workers

Hello SC Community!We are looking to introduce the ability to collect licenses and credentials from workers within the SafetyCulture platform.I’d love to learn more about the following from everyone:How do you track which licenses & credentials are required for each worker? How do you collect licenses & credentials from your workers today?Related idea:

Emma.FlynnStarter

posted in Ask the community

User Log ins for multiple companies

I am wondering if anyone else has a problem with user licenses where the user needs to use SC for more than one business?As a travel business we have multiple Operational Offices worldwide and these offices use SC to audit our travel products. We also operate product for other travel companies (third parties), and our operational offices are audited by the third party that we operate trips for, and they also use SC.SC only allows the user to be linked to one company, so our users can only log in to the Intrepid instance of SC to audit our product, but are unable to use that same address to provide audits for our third parties. Does anyone else have this issue and how do you manage it? Thanks in advance for any helpEmma

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