Skip to main content

Forum

Do you have a question? Look no further and ask the community.

353 Posts
Jacob
SafetyCulture Crew
JacobSafetyCulture Crew
asked in Ask the community
We’re building a better community - what would you love to see more of?

Poll Time! We’re always looking for ways to improve this space and make it even more valuable for you. As we shape what’s next in the community, we’d love your input 👇. Feel free to drop a reply as well should you wish.

402
Jacob
SafetyCulture Crew
Bianca.Taylor
Bianca.TaylorFormer SafetyCulture Crew
published in Share your success
Transforming operational excellence with Sodexo | Food & facilities managementCustomer Story

Interested in achieving operational excellence? Here’s the secret! Sodexo, a global leader in food and facilities management, integrated SafetyCulture to enhance operational excellence across 33,000 organisations in 45 countries. Their adoption of SafetyCulture aimed to improve safety, quality, and efficiency in their services.How Sodexo Uses SafetyCultureSodexo leverages SafetyCulture for digitised inspections, temperature monitoring with sensors, asset management, and centralised training. These features help streamline operations, ensure compliance, and maintain high standards across their global footprint.Inspections: Digitised inspections ensure consistency and thoroughness in safety and quality checks.Sensors: Temperature sensors monitor conditions in real-time, preventing issues before they arise.Asset Management: Centralised management of assets ensures optimal functioning and reduces downtime.Training: Centralised training resources keep all staff up-to-date with best practice

750
Bianca.Taylor
Bianca.Taylor
Bianca.TaylorFormer SafetyCulture Crew
published in Share your success
How MLSE transformed food safety with SafetyCulture | Food safety & hospitalityCustomer Story

Where are our Food Safety professionals at? This one’s for you!Maple Leaf Sports & Entertainment (MLSE) is a Premier Sport and Entertainment centre located in North America. MLSE coordinates over 1400 staff members in delivering high quality food experiences, across each of its venues. We are lucky enough to have @Michael Byerley, (Food Safety and Occupational Health & Safety Consultant and Owner of Michael Byerley Consulting Inc.) apart of the Community, who worked closely with MLSE in reviewing their food service operations, while conducting on-site training sessions to improve their processes.Let’s unpack the success of MLSE and learn how you can apply these best practices to your own operations...How MLSE Uses SafetyCulture Inspections: Detailed and easy-to-use inspections ensure consistent quality and safety standards across all venues. Sensors: Customisable temperature alarms reduce unnecessary alerts and ensure immediate action when needed. Centralised Communication:

2112
Bianca.Taylor
julian.nicholls
julian.nichollsFormer SafetyCulture Crew
posted in Share your success
🌟 Share your SafetyCulture success story 🌟

Hello Community! We're excited to hear about your SafetyCulture success stories. Why share?🚀 Inspire others 🛠️ Problem-solving tips 🎉 Celebrate your winsHow to share:Share your story in the comments below Add visuals if you like Share improvements made, metrics, and lessons learned Engage with fellow membersWhether you're a seasoned user or just starting, your experiences can inspire and help others.Sincerely,Julian

4422
Annagiusti8
Sree_Grsh_DF
Sree_Grsh_DFObserver
asked in Ask the community
Creating tabular checklists for audits

I would like to use SC auditing feature for my Food safety, GMP, H&S, Glass and Brittle plastic audits and more if these seems feasible. I have just noticed the SC features and been using the free version to check the features out. Is it possible to create checklists in table format and add data while audits? We use Excel sheets for this now.  I understand there are ways to do this in Question and response manner, but I’d really prefer to have this in a table format, have our logo up there, organize rows & columns for max efficiency.  Has anybody done this before? Any feature in Premium would help me to create such a table???   Any inputs are very much appreciated!!!

91
Karen Starr
SafetyCulture Crew
JJV
JJVLearner
asked in Ask the community
Shared templates

Hi Community,Maybe something you are running into as well.I have shared our templates with external users that are working out of different data centers via the Shared library so they can download it.When we update our template I have to notify them of new/updated templates.For those working in the same data center I give them access by entering their email address in “Give external access”.As I can’t download a file with all the email addresses, i need to keep track of it in an Excel.Anybody who has an idea to keep track of the 100-150 external users ?Should this be an idea instead of a question ? Jan  

60
JJV
jonnyg
jonnygSpeaker
asked in Ask the community
Template interactions and improvements

Is there a way to do the following.If not van this be added as an idea? ============================================================================ Build template  Add logic or custom labels  when a label is chosen or logic inserted a linked item, image or pdf is associated with the choice This links to the beta Documents roll out (both internally and for Contractors) So the option is chosen for example - Materials used - choice is Specific BRICKS from choice. When making choice there is a linked document for the brick that is automatically attachedThe above would automate linking items with choices.Another example would be linking specific SC training with a choice from the logic addedOr an Heads UpOr an AssetOr TBTs, SOPs etcIs this available yet or in the pipeline?-------------------------------------------------------------------------------------------------------------------------------------The above can then even be extended to link with internal area, sites, contractors and t

878
jonnyg
A
AaronObserver
asked in Ask the community
Free plan limitations.

Quick question.Did the free plan limitations come in for everyone on March 25th 2025, or just our company?We invested a lot of time writing inspection templates only to find now that we can’t afford the $1500 subscription.In have no problem paying, it’s a good service. However, I feel that one guy on the premium plan and the 4 other staff members who fill out inspections and nothing more, could be on the lite plan. This seems far - especially since when we first started writing templates there was no warning of an unpayable price increase.I’m sure as our company grows we may use your other cool features, but we will never know. The word extortion comes to mind?Maybe not, but a little upsetting that we’ve potentially wasted all that time nonetheless.Could there be any leniency for legacy users? Cheers,Aaron.

110
A
Driller 1992
Driller 1992Starter
asked in Ask the community
in the assets section under documents

In assets i would like to have a place to store thigs like Wire rope certs so they are always available and updated on the location of the asset does anyone have a work around that would be like a folder inside the documents section that i could title as lets say Wire rope certs then place all the certs for that asset in that folder this could be handy for many other documents also.

401
Duncan Heuer
SafetyCulture Crew
jonnyg
jonnygSpeaker
asked in Ask the community
Why on Assets is there no Mandatory filed s for us to use / decide - based on our businesses

The current mandatory fields within assets is not working and is very limited. Can SC Technical please provide answers as to why this is the case. Also the labels and dynamic colours?When will this or similar be added?Surely we are missing what we have in templates where a field is added that this could also be a custom drop down field that fits us better and not just standard.This chage or similar imo will only improve the current use and dat collation that also drive the transparent look, visuals and dat crunching ability of the SC dashboard system Regards Jonny

191
Ratrider
Darren1000
Darren1000Starter
asked in Ask the community
Issue reporting

Is there anyway to reply back to anyone that sends in an issue to automatically receive progression updates, or sent and automatic reply to say the work has been completed.

140
Darren1000
TremcoPMO
TremcoPMOStarter
asked in Ask the community
Best Way to Export Images from Inspection

Ok, we have been using SC for awhile.  As we onboard more manual processes, we are met with new challenges.While everyone loves getting the URL to the public inspection report, which has ll the media attachments in one spot at the bottom, due to some other processes (like SAP) where we need to actually upload the images of say a failed roof or a safety issue to justify a charge, I ask this.Besides the end users manually clicking on each photo in the media summary and downloading to their computer and then uploading into their respective software (SAP, Salesforce), is there a better way to export or retrieve, just the .jpegs from an inspection?Not sure if the data exporter or any other add on can handle just the attachments,

262
TremcoPMO
Michael Matlin
Michael MatlinStarter
asked in Ask the community
Link a template within an inspection

Is it possible to link one inspection template that would need to be completed from another inspection template? What I would like to be able to do is when our Maintenance Department is doing TPM the first question is:  Has LO/TO been completed?  Y/N with logic and when the answer is Yes the response would be to link the LO/TO template for them to complete this inspection based upon type of equipment being PM’d.  The LO/TO template has a fair amount of logic and response sets based upon asset type. I would love to be able to do this because the PM’s are based upon departments and the response sets are quite large and to incorporate the LO/TO inspection template into each response would be a huge undertaking.Short answer is that I could do an extensive edit to the PM template and incorporate LO/TO criteria into the asset type as a prerequisite to the PM being started. Thank you Mike

90
Michael Matlin
griffithsmichael
griffithsmichaelStarter
asked in Ask the community
Edit Asset Types in Bulk

Hi thereWe have created new asset types and therefore need to update the asset types for each asset. I can’t find a way to do this without needing to update 1000+ assets individually as the edit in bulk template does not seem to work for Asset Types. Is there an easier way to do this?Any help would be appreciatedThank youMichael

100
griffithsmichael
JLL
JLLObserver
asked in Ask the community
Merging or co-working same template

Good day, we are getting ready to do an inspection on a million Sq ft facility that will require to assessors to split up to complete the inspection.  Is it possible to work on the same template at the same time or is there a way to merge in the web version once we get back to the hotel?Any help would be amazing, we are new to the platform

754
Ryan T
Brandon3
Brandon3Observer
asked in Ask the community
Page / Section / Question attribute in New Analytics

I understand that this feature is currently in the process of being created, but is there a timeframe on when this will be fully implemented? Also, when is the deadline for when Legacy Analytics will no longer be available? 

151
Manan
SafetyCulture Crew
Rob Rio T
Rob Rio TStarter
asked in Ask the community
Sites hierarchy - stopping midway down.

Hi - long time user, first time poster… My site hierarchy is setup as: Country > State > City > Building > Floor. I've lots of inspections that relate down the ‘hierarchy’ to the floor of a building. I now need to record a new template that is done for the whole building instead of a floor. The automated ‘site’ function in the inspection however forces me down to the bottom of the hierarchy to a floor and wont let me stop halfway.Any suggestions on how I can stop halfway down at the building name rather than a floor within it? or perhaps the preloaded ‘site’ function isn't the right thing to use to capture my inspections?Part B to this would be scheduling against this mid-point. Currently you can select the building name but it will assign the inspection to all the ‘floors’ beneath it which isn't required.I need to run analytics from this template in the future so assume it needs to be connected to the base-data set, such as ‘site’ for this to work (this prevents using the

712
Rob Rio T
Keanu
KeanuLearner
asked in Ask the community
Site Restructuring

Hi All,I am wondering if it is possible to restructure my Sites layout. Essentially i want to move everything up a level, is this possible? Thanks

233
E
SafetyCulture Crew
D
Daniela.iliStarter
posted in Ask the community
Device names visibility for each account

Hello SC team, I assume in the past you had the option for visibility of the device names for each account, as i still can see some of the names but not the new devices.Since every account can support 3 devices, and our company have 40+ accounts it’s really important the names of the devices to be visible so we know which device is using exactly which account (because sometimes even after logging out from the account it still stays there and keeping the seat, and when trying to log in again it says “the account reach the device limit”)I reached out in the past through the customer support chat and ask the same question, they said that because of confidentiality this has been removed. I don’t understand which part is confidential so the name of the device is hidden. Whit this info i will know if i need more account’s or no. According to the photo, how would i know which device is mine one so i can remove it and try again to log in. I don’t want to remove some random device and interrupt

80
D
Trav
TravStarter
asked in Ask the community
Analytics and template set up

Hello everyone!  I’m having difficulty setting up templates to get the data I need on the analytics dashboard…  We mainly use for site audits for our different locations/offices/departments.  I need to be able to get average score of the site safety audits of the various contractors we use on different projects.  We are trying to build a safety scorecard and would like a large part of it to come from the analytics section via the site audits that are done.  Any suggestions?  Thanks. 

2536
thais.bendixen
SafetyCulture Crew
jaydeestas
jaydeestasStarter
asked in Ask the community
Removing x2 Section Headings in Reports

I would like to remove the double up of the headings in repeat sections so that it only says "Location 1" and continues chronologically or "Item 1".Instead of "LocationLocation 1"orItemItem 1"This looks totally unprofessional in a report and I can’t seem to find how to turn the function off Image 1 of how my report showsImage 2 of how the example viewer shows it (how I want it to show up in my reports)Image 3 of how my template is set out as 

282
Toovey
DavideO_LTN
DavideO_LTNStarter
asked in Ask the community
Flagged items view as a link

Hello everyone,I would like to know if it is possible and if anyone has managed to use the flagged items as a link to the subsequent pages of the inspections. This is because in multi-page reports it is sometimes difficult for a reader to search for the relevant flagged item.We have already tried to make it easier to read by including chapters and subdivision into paragraphs, but it would be useful if clicking directly on the flagged item would take you directly to the chapter in question, so that you have all the points linked to the flagged item.I enclose an example of the numbered flagged item solution that we have adopted but would still like to improve.As you can see, the items jump from one chapter to the next and this is difficult to read for a user who does not use SC, but only benefits from the final result in .pdf format.Thanks for your answers! 

70
DavideO_LTN
Logan.Carrie
Logan.CarrieObserver
asked in Ask the community
Export of Photo Media from Inspection Reports

I’m currently trying to use the Power Automate integration to create an excel spreadsheet that summarises data from Inspection Reports from a specific template, with the last column in the inspection to include a photo/image of the defect from the inspection. The photos from inspection are stored as media during in the inspection - and when downloading the inspection reports + media, they are given a unique name.Playing around with Power Automate there is a HTTPS link to the photo available as an output, but when trying to access this link I get a forbidden or “this page isn’t working error”. Example output and link as per the below:[{"parent_id":"257116-b5a2-40ba-9ce-2e284979d9","item_id":"32aac8-58b2-4578-bcb7-9626f56d9a","label":"Photos","type":"media","options":{"is_mandatory":true},"responses":{},"media":[{"date_created":"2025-04-01T11:26:24Z","file_ext":"png","label":"Screenshot 2025-02-11 132511.png","media_id":"b77d2b78-7346-44a4-82bb-3cf89c517f4d","href":"https://api.safetycul

150
Logan.Carrie
Logan.Carrie
Logan.CarrieObserver
asked in Ask the community
Custom Document Numbering Format

The current formatting options for Document Numbering only allows [number], [first], and [last] to be included in the automated documenting numbering. Is it possible to include additional fields and the ability to edit the number of digits used in the [number] format. For example, would it be possible to change the format to be [Asset] - [Number], but the number only has 4 or 5 digits? From the above example, the final Document Number might be CV001 - 0001. The ability to utilise any of the built-in questions in the naming of the document numbering would greatly enhance the ability to filter inspection documents by their asset without opening the inspections. Kind regards,Logan

90
Logan.Carrie
Kahrax
KahraxObserver
asked in Ask the community
Custom section title on repeat sections

When creating a repeatable section, each repeated instance is automatically given the same title with an incrementing number — for example, “Instrument 1”, “Instrument 2”, and so on.When dealing with a large number of instruments (e.g. 50 or more), this makes it difficult to identify each one individually.Is there any way to work around this? Ideally, I’d like the repeated section title to either: Automatically use the value from a field within the section (such as a tag number), or Allow the user to manually rename each repeated section when it’s created. In my specific case I’m aiming for is section titles like “TT01”, “TT02”, “PT01”, “FT05”, etc., instead of generic numbering. 

150
Kahrax
Terms & ConditionsCookie settings