Question

Removing archived inspections from app

  • 24 July 2023
  • 1 reply
  • 77 views

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after archiving an inspection in through the internet, the inspections seems to stay in the app as in progress.

Is there a way to delete the inspection so it doesn’t sit in the app?


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1 reply

Hi @Nigel Arnold,

The app periodically checks for updates made in the web browser and applies them on the phone. If you archived an inspection through the internet, the change should be applied on the app but might require a bit of time for the changes to synchronise. The process might be delayed if your phone does not have good internet connectivity or is completely offline for a period of time.

Please reach out to our support if the inspections you archive through the internet stay on your phone for an extended period of time (e.g. multiple days) despite the phone having a good connection.