Product Updates

In this release, you can now:Say it all without saying a thing; Show love ❤️, support 👏, or excitement 🚀 about a Heads Up quickly and without commenting.What you’ll love about this new functionalityIn one word: Emojis! 🚀🥳😂Express yourself more simply than with words and add energy to a Heads Up message by choosing the right reaction.We’ve made 12 emojis available for reactions, providing plenty of emotive options with just a tap of your finger.With emoji reactions in Heads Up, you can:Go beyond acknowledgements: With emoji reactions you can be part of communications in a natural way that builds team morale. Express yourself: Exciting new update for the team: 🥳🎉❤️ Upset to hear someone is leaving a project: 😢 Teammate providing extraordinary service: 👏👍 Heads Up made you cry with laughter: 😂 Whatever you’re feeling, there’s an emoji for that. Give voice to the masses: Need to gauge the team's opinion? Request specific emoji reactions to run an impromptu poll and get a real-time pulsecheck from the team.  How to get started with the new releaseEmoji reactions are now available and can be enabled when creating Heads Up announcements. Read our support article for details. 

You’ve got early access to the new Training Matrix reportThis report provides Admins and Managers with an overview of their team’s competencies against mandatory training. Allowing them to assess where the biggest gaps are and prioritise which staff or sites/teams need further attention.What you can do:Monitor overall team compliance with training Confirm if user/group/site has completed their assigned mandatory courses and how many of the required are left (gap count) View all users and their course progress with a traffic light system, showing 6 status levels ranging from ‘not started’ to ‘overdue’ Slice and dice the report with many filters to choose from including user, group/site, course title, status and more For detailed insights like time spent and completion dates, check CCBU reportsHow to get started:Available on all SafetyCulture plans, to users with the permissions ‘Training Admin’ or ‘Training Manage Teams’ To learn more read this support article, contact your Customer Success Manager, or schedule a demo today👋 The Training Matrix report is currently in Early Access and we are actively working on enhancements. If there’s something you’d like to see, please let us know!

In this release, you can now:Use units of measurement for number response questions in your templates. What you’ll love about this new functionalityTo ensure accurate information capture, your team may require multiple units of measurement depending on what is being inspected. This level of detail is crucial for maintaining data consistency and standardization. To facilitate accurate data capture, we have introduced 32 units that cater to a wide range of use cases. These units include:Distance (in, ft, mi, mm, cm, m, km) Volume (mL, L, gal, m³) Time (hr, min, s) Temperature (°F, °C, K) Weight (oz, lb, t, g, kg) Electricity (A, Hz, Ω, V, W) Others (cd, cycles, %, psi, mol)How to get started with the new releaseUnits are available to start using in number response questions within templates today. To learn how to create number response questions and use units, check out our support articles here and here.For any additional support, contact our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can now:Easily export any credentials you need, making it simple to share and keep credentials up to dateWhat you’ll love about this new functionalityYou can now export up to 50K credentials in one CSV file. This feature addresses the top feedback we received from you: the need for a comprehensive and efficient method to manage and distribute credential information. Benefits: Export all credentials across your organization from the Credentials page. This download respects the deactivated users filter. On any of the filtered credentials pages, you can download only the returned results, ensuring you get exactly what you need. Subcontractors can easily provide proof of compliance for their workforce to General Contractors & Clients, using SafetyCulture as their source of truth for qualifications. Keep your credentials organized and up-to-date effortlessly, ensuring your team always has the latest information. How to get started with the new releaseHead over to the Credentials page in your SafetyCulture app and start exporting your credentials today! Make sure you have the necessary permissions to access and download this information. To learn more about how to set up Credentials, visit our Help Center.  For any additional support, contact our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can nowInstantly access key team member information including credentials and qualifications under one user profile view What you’ll love about this new functionalityHaving visibility on whether a worker’s qualifications are up to date and valid is critical to ensuring they are compliant and competent before they commence work.We’ve made finding this information easier for you, by having Credentials and Training nested under a new User profile, and centralized your existing team member settings within a dedicated Settings page - so you can quickly access critical information without the noise.With the new User profile view, you canAccess team member details, membership and up to date qualifications including credentials and training with ease Interact with each team member credential and click to view details  Browse and track completion rate of Training courses listed under a team members profileHow to get started with the new releaseThe feature is available to all users in the organization on all plans.To learn more about the User management feature in SafetyCulture read our support article here.To explore how User management can improve the way you work, contact your Customer Success Manager or schedule a demo today.

In this release, you can now:Customise how you manage your actions with custom action types and fields.What you’ll love about this new functionalityWe’ve seen the wide range of actions and tasks being captured in SafetyCulture and we understand that staying on top of every action happening in your team can be challenging. Adding more flexibility to the types of actions you capture and the information you capture within each action is crucial to simplifying actions management within the SafetyCulture platform. This is why we have added new custom task types and fields for Actions.  With custom task types and custom fields you can now:Manage your actions in a way that suits you and your team. Create unique task types to help you organise your actions based off your company needs.  Create custom fields to capture costs, numbers or more information about at task. This will help make sure your team knows what information they need to include for every action.How to get started with the new releaseCustom action types and fields is available for you to start using in the settings page of Actions. To learn more about Actions in SafetyCulture, read our support article here.For any additional support, contact our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

Empower managers with the tools and visibility they need to close knowledge gaps, encourage course completions, proactively address issues, and uplift performance.With this new permission, you can appoint users as managers for specific groups or sites, enabling them to conduct Practical Assessments, run Group Training, and view analytics tailored to their teams. All from a lite seat. What’s new? Assign Training Managers to groups or sites equipping leaders with the tools and visibility to oversee Training for their team. View team reports: Managers can view reports for their assigned team/s including the Performance Dashboard, CCBU, and Rapid Refresh reports. Conduct in-person training: Managers can facilitate Practical Assessments & Group Training for their team/s.  Why you and your managers will love this new update: Managers can view detailed training reports, enabling them to spot and resolve potential issues before they escalate. Managers can easily identify and address areas where team members need further training, ensuring everyone is up to speed and performing at their best. Site and store managers can quickly and easily verify employees have completed the necessary training before their shifts. Trainers and people leaders now have the tools to present on-the-job training and track attendance for toolbox talks, site inductions, orientations or onboarding sessions, safety briefings, and more. Managers can use Practical Assessments to observe and approve technical work, confirm correct process execution, and evaluate staff performance on the job at different stages of their employment.  How to Use It:Learn how to set up users as Training managers here. 

Streamline collaboration and quality control with this new feature - Course Comments. What’s new?Review, comment, resolve: Annotate and leave comments directly on training course slides and ensure all feedback is addressed before the course goes live. Collaborate efficiently: Multiple reviewers can provide and reply to feedback simultaneously, within the course builder. Reduce back-and-forth: Centralise comments in the course builder for easy tracking and implementation.Note:This feature is only available on Premium or Enterprise plans Users with the Training ‘course create’ permission will be able to access this feature Internal collaboration only, for sharing courses for review with external users try the course public preview link How to use it:Select/Edit a Course: Open a course on the web app and click on a lesson slide you want to comment on. Post Comments: On the right-hand side panel, click 'Comments', add your comment in the textbox, and click ‘Post’. Tag Users: You can tag users by typing '@' and selecting from the dropdown list. Receive Notifications: Stay informed with notifications via email or in-app alerts when: Another user shares a course with you. Someone comments on a course you own. Someone responds to your comment. You are mentioned in a comment. For more details, please refer to this support article.

In this release, you can now:Get an overview of relevant information, uploaded media and linked activity with a reorganized profile view for each issue.What you’ll love about this new functionalityThe new issues profile is a redesigned incident management space, which you and your team can use to collaborate on the daily challenges you face in your business.We’ve added visual components to the new issues profile so you can choose between reviewing the issue summary, any attached media, or just the activity log. This ensures you can easily document, analyze, and manage issues on the go.With the new Issues profile view, you can:See the full picture: With the new Overview tab, you can see key details about an issue and easily start a new inspection or action directly from the issue. Keep track of media: The Files tab helps centralize the documents and uploaded media related to an Issue in one place. Stay up to speed: View a timeline of updates associated with the issue in the Activity tab. Here you can see with whom the issue was shared, linked inspections and actions or any comments added by your team members.How to get started with the new releaseThe new issues profile view is currently in Early Access. Read our support article for details on how to enable it. 

In this release, you can now:We’ve got a new way to boost your asset management workflow: the ability to link your assets to sites in bulk. By seamlessly connecting assets with their respective sites via CSV, you can streamline your operations and save valuable time.What you’ll love about this new functionality Effortlessly link your assets to sites. Once linked, both the asset and the site will automatically populate in inspections initiated from the site profile, so you can ensure your inspections are easily accessible under the relevant asset and site profiles.Fulfilling a common feature request, this update allows for efficient bulk addition or editing of assets, enhancing visibility without the need for repetitive filtering.Key Benefits: Perfect for large teams managing assets across multiple sites. Ideal for power users handling thousands of assets, ensuring accurate assignments. Saves time for super users and Customer Success Managers managing extensive asset lists. Note: Use site ID numbers for accurate mapping, as site names lack uniqueness. How to get started For more information, refer to our support article here.

In this release, you can now:Pre-select specific templates to link to an issue category. Anyone that then reports an issue with that category can easily start an inspection using the chosen templates.What you’ll love about this new functionalityWhen issues are reported, the next step towards resolution is often to complete an inspection. Linked templates allow you to pre-select relevant templates for different issue categories to take the guesswork out of which inspections need to be conducted when reporting an issue.After an issue has been reported in a category and you start an inspection from that issue, these linked templates will appear first to guide you in the process.By linking templates to issue categories, you can:Get the information you need to resolve issues: By linking the most relevant templates to an issue category you can ensure that the reporting of an issue is supported with the level of detail needed to ensure it can be acknowledged and actioned efficiently. Remove the guesswork: Linked templates are shown first when a user starts an inspection from within an issue. By linking required templates, you can help your team to follow a defined process when reporting issues.How to get started You can link templates to issue categories within Issues on the web app. For more details refer to our support article here. 

In this release, you can now:Edit credential versions directly to update issue dates, expiration dates, and media files (images or PDF files). Track any changes to a credential via the ‘Activity’ tab.What you’ll love about this new functionalityMaintaining accurate and up-to-date credentials for your team is crucial for ensuring workforce readiness. Errors in documentation or outdated credentials can lead to regulatory issues and hinder your team's operational efficiency. To address these challenges, we've enhanced the Credentials feature on SafetyCulture, enabling you to store and manage all your team’s credentials in one place and edit them as needed.Key benefits: Edit key credential details: Mistakes happen, and requirements change. Now, you can edit the issue and expiration dates and update media files for any credential version. This means corrections and updates no longer require you to start from scratch, saving time and effort. Credential activity tracking: Access a comprehensive log of all changes made to each credential version. With a clear and auditable trail of modifications, you can maintain a detailed record for compliance purposes.How to get started with the new releaseTo learn how to edit credentials in SafetyCulture, read our support article here.For any additional support, contact our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

Public course links are your go-to for effortlessly sharing courses, especially with those who don’t have a SafetyCulture account. Whether you’re looking to share your course on social media or prompt stakeholders for reviews, these links have got you covered.But hey heads up, course completion via a public course link won’t be tracked in analytics! Ensure learners' training activity is recorded by assigning them a published course to complete.New enhancements: Customize the expiry date of links Share via a link or a QR code from web or mobile Give it a try!Share a course you’re proud of in the thread below using your public course link.

In this release, you can now:Set up automated reminders for credential renewals, empowering team members to keep their qualifications up-to-date with ease.What you’ll love about this new functionalityNavigating the complexities of credential management presents a unique set of challenges. From ensuring regulatory compliance to maintaining operational readiness, the stakes are high. The administrative burden of tracking and managing expiring licenses, certifications, and qualifications can be overwhelming, often detracting from strategic focus and innovation.That’s why we're excited to introduce a new feature that will transform credential management from a reactive task into a proactive, streamlined process. Team members will now receive an email notification 90 days, 30 days, and on the expiration date before their credentials expire.Key benefits:Accountable and empowered teams: Automated reminders nudge team members to take charge of their own credential renewals, fostering more proactive engagement. Reduced administrative workload: Say goodbye to manual tracking and follow-ups. This update lightens your administrative load, freeing up time for more strategic tasks. Continuous compliance: Stay ahead of expirations with timely reminders, ensuring uninterrupted compliance and operational readiness.How to get started with the new releaseTo learn more about our new Credentials feature, read our support article here. Alternatively, if you’d like to receive reminders for renewing your credentials, learn how to customize your account notifications here.For any additional support, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

Now you can easily view past Training records for users who have been deactivated.Just head to Training: Manage > Analytics > Course Completion by User report > Switch the "user status" filter to "deactivated.”Why it matters: Perfect for showing past training for compliance Makes verifying ex-employee credentials a breeze Helps you fine-tune future training programs based on past experiences Important stuff: Only active & deactivated users are included for now. We hope to include users who have been downgraded from a Full/Lite to a Guest seat soon. Remember, courses must be published to show up in Training reports. Give it a spin and let us know your thoughts!

 In this release, you can now:Set more granular access controls for your assets What you’ll love about this new functionalitySince launching Assets last year, we’ve been amazed to see it being one of the fastest adopted new products in the SafetyCulture platform! But our work as always continues to make Assets an even more impactful tool to connect to your operations - now even more suited for larger organizations. That’s why we’ve released a new, more granular access permission for Assets. Built to empower these key roles with the necessary tools and information, while also maintaining a streamlined and secure asset management across your organization. Now, only users with the ‘Access’ assets permissions will be able to see the list of assets and then be able to dig into the assets profile. By default, the ‘Access’ permission will be turned on. However, it is important to note that even without the ‘Access’ permission, your team members can still select assets in the asset picker when working on inspections or actions.Asset access permission is perfect for anyone who needs detailed insights and control over asset management, such as those that oversee asset usage, maintenance, and performance monitoring.  How to get started with the new releaseTo learn more about how to manage your team’s permission sets, visit our Help Center.

In this release, you can now:Use NFC tags to more easily connect to your assets, surfacing asset information when you and your team are on the move. What you’ll love about this new functionalityIntroducing an easier than ever, more durable way for you to surface asset information on your mobile device. Using Near Field Communication (NFC) readers, a cutting-edge wireless technology that allows short-range communication between an NFC tag and your smartphone or tablet. Because it contains small chips that store links to open your asset's data, you can access important asset information quickly and hassle-free.The benefits of using NFCs are: Fuss-free set up: Setting up NFCs is a breeze. Just attach an NFC tag to your asset, and you're all set to integrate it seamlessly with the SafetyCulture app. No extra hardware required: NFC tags are designed for convenience. Their ease of setup means you don't need any additional devices. Cost-effective: NFCs are not only readily available but also budget-friendly, making them an economical choice for your business. Efficient: With just a tap of your smartphone on the NFC tag, you can instantly access asset history, conduct inspections, and take actions in a matter of seconds.NFCs are recommended for environments where that require a more durable solution than QR codes, in conditions where your assets face exposure to the elements such as in facilities management, fleet, plant and construction equipment. They are also simply just much much quicker to get set up than QR codes. Note: Only those with assets management permissions can edit the asset profile after scanning an NFC tag. Those without the asset management permission will only be able to view asset details. What will you use NFCs for? Tell us in the comments! How to get started with the new releaseFirst, you'll need to purchase NFC tags, which are very inexpensive. We have been using NTAG 213 and 216 tags which you can purchase through Amazon, but will soon be available in the SafetyCulture Marketplace. There are a few types of NFC tags. Stickers and keyring tags to more robust discs (recommended)  can be screwed into walls or fixed on equipment, they are available in a variety of shapes, sizes and materials. Larger discs are recommended over stickers as they have a stronger field and are more durable.To learn more about how to set up NFCs with Assets, visit our Help Center.See below for examples of NFC tags that you can purchase.  

In this release, you can now:Track and manage team credentials, licenses, and qualifications effortlessly. What you’ll love about this new functionalityYou've got to work hard to properly manage qualifications. It takes time, money, and effort to sift through piles of paper or navigate spreadsheets when you’re manually checking credentials throughout the day across your team. It introduces errors and puts compliance at risk if qualifications don't match industry standards. Maintaining compliance is crucial, which is why we’re excited to introduce Credentials, now available in SafetyCulture. With Credentials, you can: Access a comprehensive log of everyone's credentials in one convenient location. This not only simplifies record-keeping but also streamlines auditing and helps you stay organized effortlessly. Track expiration dates, empowering you to proactively ensure your team's ongoing compliance. No longer will you have to worry about outdated certifications slipping through the cracks.Credentials in SafetyCulture is an easy way to streamline the management of your teams’:Heavy machinery licenses Hazardous materials certifications Healthcare qualifications like nursing and CPR Manufacturing certifications Driver's licenses Training qualifications How to get started with the new releaseCredentials are now available for all plans. To learn how to add credentials via the SafetyCulture web and mobile app, read our support article here. We’re currently building a way for your contractors to verify credentials on-site and share them across multiple organizations. To learn more about how it will work to help drive improvement in your business, watch this SafetyCulture Next video. 

Introducing:A new affordable way to get more of SafetyCulture for just $5 per seat.  What you’ll love about this new functionalityNot every team member requires Premium full platform access to be effective.  And that's where the Lite Seat becomes a great option. Share knowledge and promote a culture of improvement with the new Lite seat. With Lite seats, you can: Conduct a monthly inspection Create and complete actions  View and export inspection reports Receive and acknowledge Heads Up Collaborate with your team And so much more! Together with Full seats, we want to make it easy for everyone on your team to benefit from the SafetyCulture Platform. When more of your team joins, it’ll be even easier to reach the right people at the right time.  How to get started with the new releaseTo learn more about how you can expand SafetyCulture across your organization with the new Lite seats, visit our pricing page, chat to our Support team or reach out to your Customer Success Manager. 

Introducing:A smarter way to onboard, instruct, and upskill your teams with Training, now in the SafetyCulture platform! What you’ll love about this new functionalityHaving the knowledge and skills to be great at work is at the heart of every successful team, but distributing training, tracking progress, and keeping the team engaged can be challenging.That’s why we’re excited to announce our latest feature Training, right inside of SafetyCulture. Just as you digitize your inspections, now you can digitize your courseware with ease. Whether you need to share information that’s easily accessible or check your staff are performing a task correctly, SafetyCulture has you covered.Ready to begin? You’ve got a few options to start. Choose from 1,000+ ready-made industry-specific courses or use AI to generate a course in minutes - not days or weeks. What you’ll love:Meet your staff where they are: Inform staff of new procedures, policies and/or new equipment instantly on the app they already use daily. Streamline onboarding: Reduce repetitive instruction and manual tasks, making the onboarding process more efficient. Gain real-time tracking and visibility: Monitor your team’s progress and performance, whether they working in-person or remotely, on-site or in the office. Pinpoint areas for improvement: Ensure tasks are performed correctly - you can even create new courses off the back of flagged inspections! SafetyCulture Training is a great way to:Give your workers a clear understanding of their roles, responsibilities and procedures. Simplify and automate employee onboarding to get new hires up to speed faster. Educate your team about potential hazards and risks as part of your health, safety, and environment (HSE) training. Track site inductions, competency and/or compliance assessments. Provide remote driver training for unusual driving conditions. Convert paper equipment manuals into digital lessons so your staff can access them from anywhere at anytime. How to get started with the new releaseTo learn more about the Training feature in SafetyCulture, read our support article here. To explore how Training can improve the way you work, contact your Customer Success Manager or schedule a demo today.

In this release, you can now:Maximize efficiency and enhance visibility across your organizations.     What you’ll love about this new functionalityFor many users, dividing usage across several organizations is necessary to manage their expansive teams and contractors effectively. Still, the complexity of handling multiple logins with various email addresses can lead to frustration and operational inefficiencies. To streamline this process, we’ve introduced an improved way to navigate more freely in SafetyCulture. Say goodbye to juggling different login credentials. You can now join multiple organizations with the same email address and password. And the best part? There’s no need to sign out of one SafetyCulture instance to use another. With just a few clicks, you can easily toggle between organizations, depending on your work for the day. Key benefits:Spot trends and unlock insights: Gain a holistic view of your operations by spotting trends and unlocking insights across organizations, enabling smarter decision-making. Drive best practices: Drive excellence by promoting best practices among your various organizations, encouraging a culture of continuous improvement. Promote standardization: Get visibility over cross-organizational processes and procedures to drive standardization and consistency. How to get started with the new releaseTo learn how to switch between organizations via the SafetyCulture web and mobile app, read our support article here.Alternatively, if you need additional help, contact our Support Team or your dedicated Customer Success Manager, and they’ll gladly assist.Please note: This feature is currently in Early Access.

In this release, you can now:Plan, track, and monitor task completion in a calendar or board view.  What you’ll love about this new functionalitySafetyCulture's Actions feature is a transformative tool for task management, empowering leaders and frontline workers to identify, track, and complete work seamlessly as a team. However, for many large organizations, the challenge lies in understanding what tasks have been completed, what's currently in progress, and what's upcoming. The absence of a clear and centralized view can lead to inefficiencies, missed deadlines, and costly compliance concerns. Say goodbye to the days of task management headaches as we introduce two new ways to visualize and manage your workflow: the Actions calendar and board view. These game-changing enhancements offer greater visibility and planning capabilities, ensuring you have the tools to stay organized and in control of your daily operations.Here's what these updates have to offer:Calendar This feature introduces the ability to view and filter all completed and upcoming actions in a calendar format, giving you a clear overview of what needs attention. Whether you prefer a week-to-week or month-to-month perspective, the choice is yours. Board Our latest update introduces the board view, providing a dynamic way to manage your actions. Take control and streamline your workflow by simply dragging and dropping tasks across different statuses. Key benefits:Enhance visibility: Quickly identify what tasks are at risk of not being completed, what's in progress, and what's already completed. Plan work effectively: Allocate resources where they're needed most. View what work needs to be done days, weeks, or months in advance.  Simplify compliance: Ensure critical tasks are never overlooked. Schedule and monitor recurring actions with precision. How to get started with the new releaseChoose how you want to view and manage your actions by following our support article here.Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can now:Create unlimited issue categories to manage and tailor reporting processes efficiently.  What you’ll love about this new functionalityYour business is unique, and so are the scenarios and challenges you face as you continue to grow and evolve. Whether you focus on safety, quality, or operational efficiency, accurate issue reporting and organization are paramount. Previously, we had a limit of only 10 issue categories to organize and sort issues reported by your team. This limitation meant you had to choose the most critical issue types, potentially leaving important aspects unaccounted for.At SafetyCulture, we recognize the importance of having the flexibility to tailor your processes to meet your organization's unique needs. With this latest update, we're removing this restriction entirely. Key benefits include:Tailored precision: Create issue categories that align with your business processes and empower frontline teams to capture and report what matters.   Streamlined workflows: Better organization means smoother workflows. Your teams can report and track issues precisely, instantly notifying the right people. Enhanced insights: Gain deeper insights into your operations by categorizing issues more comprehensively, allowing for more robust data analysis. How to get started with the new releaseTo learn how to organize and sort issues reported by your team, read our support article here. Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist. 

In this release, you can now:Set up notifications for each issue category to inform individuals of severe incidents, even if their mobile device is muted or has ‘Do Not Disturb’ mode enabled. What you’ll love about this new functionalityExcellence is more than a priority; it's a core value for your organization. Whether your focus is on safety, quality, or operational efficiency, efficient communication and issue reporting are essential for success. Previously, reliance on mobile device settings meant that important issue alerts could be missed when devices were muted or in ‘Do Not Disturb’ mode. This gap in communication could lead to delays in responding to severe safety incidents, potential compliance concerns, and operational downtime – resulting in costly consequences for both your team and your business. With this latest update, SafetyCulture's Issues feature empowers you to bridge this gap effectively. Now, you can enable notifications for important issues and have confidence knowing they’ll reach the right people, right away. With Critical Alerts, you can:Enhance operational awareness: Ensure that frontline teams stay informed about critical incidents in real-time, irrespective of device settings. Ensure rapid response: By bypassing device settings, your team can respond swiftly to critical events, potentially minimizing their impact and reducing downtime. Get compliance assurance: Stay on top of incident reporting and response time compliance, knowing that crucial alerts will always cut through. Notify the right people: Tailor notifications for each issue category, directing them to the right individuals or groups for a more efficient response. How to get started with the new releaseTo learn how to enable or disable Critical Alerts for issues, read our support article here. Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can now:Trigger logic off of auto calculated responses  What you’ll love about this new functionalityEarlier this year, we released auto calculations in Templates to reduce data entry errors and save time by allowing users to create Excel-style formulas directly within the template editor. And now, we've made it even better. We've taken the auto calculation response to a new level by adding logic based on the responses. Now, you can instantly send follow-up questions, demand actions, require evidence, and send notifications based on calculated results.It doesn't matter if it's a complex Excel equation, or just a simple division, you can save even more time if you prompt more responses based on calculations. Key benefits: Automatically trigger next steps, reducing time and effort spent manually determining actions based on results. Improve communication by ensuring actions and notifications are timely, accurate, and include all the information needed to move forward. Set your own rules and conditions, and adjust logic to meet your needs. How to get started with the new releaseTo learn more about how to logic fields in SafetyCulture, read our support article here. Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.