Product Updates

In this release, you can now:Track and manage team credentials, licenses, and qualifications effortlessly. What you’ll love about this new functionalityYou've got to work hard to properly manage qualifications. It takes time, money, and effort to sift through piles of paper or navigate spreadsheets when you’re manually checking credentials throughout the day across your team. It introduces errors and puts compliance at risk if qualifications don't match industry standards. Maintaining compliance is crucial, which is why we’re excited to introduce Credentials, now available in SafetyCulture. With Credentials, you can: Access a comprehensive log of everyone's credentials in one convenient location. This not only simplifies record-keeping but also streamlines auditing and helps you stay organized effortlessly. Track expiration dates, empowering you to proactively ensure your team's ongoing compliance. No longer will you have to worry about outdated certifications slipping through the cracks.Credentials in SafetyCulture is an easy way to streamline the management of your teams’:Heavy machinery licenses Hazardous materials certifications Healthcare qualifications like nursing and CPR Manufacturing certifications Driver's licenses Training qualifications How to get started with the new releaseCredentials are now available for all plans. To learn how to add credentials via the SafetyCulture web and mobile app, read our support article here. We’re currently building a way for your contractors to verify credentials on-site and share them across multiple organizations. To learn more about how it will work to help drive improvement in your business, watch this SafetyCulture Next video. 

Introducing:A new affordable way to get more of SafetyCulture for just $5 per seat.  What you’ll love about this new functionalityNot every team member requires Premium full platform access to be effective.  And that's where the Lite Seat becomes a great option. Share knowledge and promote a culture of improvement with the new Lite seat. With Lite seats, you can: Conduct a monthly inspection Create and complete actions  View and export inspection reports Receive and acknowledge Heads Up Collaborate with your team And so much more! Together with Full seats, we want to make it easy for everyone on your team to benefit from the SafetyCulture Platform. When more of your team joins, it’ll be even easier to reach the right people at the right time.  How to get started with the new releaseTo learn more about how you can expand SafetyCulture across your organization with the new Lite seats, visit our pricing page, chat to our Support team or reach out to your Customer Success Manager. 

Introducing:A smarter way to onboard, instruct, and upskill your teams with Training, now in the SafetyCulture platform! What you’ll love about this new functionalityHaving the knowledge and skills to be great at work is at the heart of every successful team, but distributing training, tracking progress, and keeping the team engaged can be challenging.That’s why we’re excited to announce our latest feature Training, right inside of SafetyCulture. Just as you digitize your inspections, now you can digitize your courseware with ease. Whether you need to share information that’s easily accessible or check your staff are performing a task correctly, SafetyCulture has you covered.Ready to begin? You’ve got a few options to start. Choose from 1,000+ ready-made industry-specific courses or use AI to generate a course in minutes - not days or weeks. What you’ll love:Meet your staff where they are: Inform staff of new procedures, policies and/or new equipment instantly on the app they already use daily. Streamline onboarding: Reduce repetitive instruction and manual tasks, making the onboarding process more efficient. Gain real-time tracking and visibility: Monitor your team’s progress and performance, whether they working in-person or remotely, on-site or in the office. Pinpoint areas for improvement: Ensure tasks are performed correctly - you can even create new courses off the back of flagged inspections! SafetyCulture Training is a great way to:Give your workers a clear understanding of their roles, responsibilities and procedures. Simplify and automate employee onboarding to get new hires up to speed faster. Educate your team about potential hazards and risks as part of your health, safety, and environment (HSE) training. Track site inductions, competency and/or compliance assessments. Provide remote driver training for unusual driving conditions. Convert paper equipment manuals into digital lessons so your staff can access them from anywhere at anytime. How to get started with the new releaseTo learn more about the Training feature in SafetyCulture, read our support article here. To explore how Training can improve the way you work, contact your Customer Success Manager or schedule a demo today.

In this release, you can now:Maximize efficiency and enhance visibility across your organizations.     What you’ll love about this new functionalityFor many users, dividing usage across several organizations is necessary to manage their expansive teams and contractors effectively. Still, the complexity of handling multiple logins with various email addresses can lead to frustration and operational inefficiencies. To streamline this process, we’ve introduced an improved way to navigate more freely in SafetyCulture. Say goodbye to juggling different login credentials. You can now join multiple organizations with the same email address and password. And the best part? There’s no need to sign out of one SafetyCulture instance to use another. With just a few clicks, you can easily toggle between organizations, depending on your work for the day. Key benefits:Spot trends and unlock insights: Gain a holistic view of your operations by spotting trends and unlocking insights across organizations, enabling smarter decision-making. Drive best practices: Drive excellence by promoting best practices among your various organizations, encouraging a culture of continuous improvement. Promote standardization: Get visibility over cross-organizational processes and procedures to drive standardization and consistency. How to get started with the new releaseTo learn how to switch between organizations via the SafetyCulture web and mobile app, read our support article here.Alternatively, if you need additional help, contact our Support Team or your dedicated Customer Success Manager, and they’ll gladly assist.Please note: This feature is currently in Early Access.

In this release, you can now:Plan, track, and monitor task completion in a calendar or board view.  What you’ll love about this new functionalitySafetyCulture's Actions feature is a transformative tool for task management, empowering leaders and frontline workers to identify, track, and complete work seamlessly as a team. However, for many large organizations, the challenge lies in understanding what tasks have been completed, what's currently in progress, and what's upcoming. The absence of a clear and centralized view can lead to inefficiencies, missed deadlines, and costly compliance concerns. Say goodbye to the days of task management headaches as we introduce two new ways to visualize and manage your workflow: the Actions calendar and board view. These game-changing enhancements offer greater visibility and planning capabilities, ensuring you have the tools to stay organized and in control of your daily operations.Here's what these updates have to offer:Calendar This feature introduces the ability to view and filter all completed and upcoming actions in a calendar format, giving you a clear overview of what needs attention. Whether you prefer a week-to-week or month-to-month perspective, the choice is yours. Board Our latest update introduces the board view, providing a dynamic way to manage your actions. Take control and streamline your workflow by simply dragging and dropping tasks across different statuses. Key benefits:Enhance visibility: Quickly identify what tasks are at risk of not being completed, what's in progress, and what's already completed. Plan work effectively: Allocate resources where they're needed most. View what work needs to be done days, weeks, or months in advance.  Simplify compliance: Ensure critical tasks are never overlooked. Schedule and monitor recurring actions with precision. How to get started with the new releaseChoose how you want to view and manage your actions by following our support article here.Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can now:Create unlimited issue categories to manage and tailor reporting processes efficiently.  What you’ll love about this new functionalityYour business is unique, and so are the scenarios and challenges you face as you continue to grow and evolve. Whether you focus on safety, quality, or operational efficiency, accurate issue reporting and organization are paramount. Previously, we had a limit of only 10 issue categories to organize and sort issues reported by your team. This limitation meant you had to choose the most critical issue types, potentially leaving important aspects unaccounted for.At SafetyCulture, we recognize the importance of having the flexibility to tailor your processes to meet your organization's unique needs. With this latest update, we're removing this restriction entirely. Key benefits include:Tailored precision: Create issue categories that align with your business processes and empower frontline teams to capture and report what matters.   Streamlined workflows: Better organization means smoother workflows. Your teams can report and track issues precisely, instantly notifying the right people. Enhanced insights: Gain deeper insights into your operations by categorizing issues more comprehensively, allowing for more robust data analysis. How to get started with the new releaseTo learn how to organize and sort issues reported by your team, read our support article here. Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist. 

In this release, you can now:Set up notifications for each issue category to inform individuals of severe incidents, even if their mobile device is muted or has ‘Do Not Disturb’ mode enabled. What you’ll love about this new functionalityExcellence is more than a priority; it's a core value for your organization. Whether your focus is on safety, quality, or operational efficiency, efficient communication and issue reporting are essential for success. Previously, reliance on mobile device settings meant that important issue alerts could be missed when devices were muted or in ‘Do Not Disturb’ mode. This gap in communication could lead to delays in responding to severe safety incidents, potential compliance concerns, and operational downtime – resulting in costly consequences for both your team and your business. With this latest update, SafetyCulture's Issues feature empowers you to bridge this gap effectively. Now, you can enable notifications for important issues and have confidence knowing they’ll reach the right people, right away. With Critical Alerts, you can:Enhance operational awareness: Ensure that frontline teams stay informed about critical incidents in real-time, irrespective of device settings. Ensure rapid response: By bypassing device settings, your team can respond swiftly to critical events, potentially minimizing their impact and reducing downtime. Get compliance assurance: Stay on top of incident reporting and response time compliance, knowing that crucial alerts will always cut through. Notify the right people: Tailor notifications for each issue category, directing them to the right individuals or groups for a more efficient response. How to get started with the new releaseTo learn how to enable or disable Critical Alerts for issues, read our support article here. Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can now:Trigger logic off of auto calculated responses  What you’ll love about this new functionalityEarlier this year, we released auto calculations in Templates to reduce data entry errors and save time by allowing users to create Excel-style formulas directly within the template editor. And now, we've made it even better. We've taken the auto calculation response to a new level by adding logic based on the responses. Now, you can instantly send follow-up questions, demand actions, require evidence, and send notifications based on calculated results.It doesn't matter if it's a complex Excel equation, or just a simple division, you can save even more time if you prompt more responses based on calculations. Key benefits: Automatically trigger next steps, reducing time and effort spent manually determining actions based on results. Improve communication by ensuring actions and notifications are timely, accurate, and include all the information needed to move forward. Set your own rules and conditions, and adjust logic to meet your needs. How to get started with the new releaseTo learn more about how to logic fields in SafetyCulture, read our support article here. Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can now: Seamlessly connect GeoTab and Caterpillar (CAT) with SafetyCulture Assets to effortlessly create and update vehicle or asset details in one centralised location.  What you’ll love about this new functionalityWe're excited to partner with GeoTab, a global fleet management and IoT vehicle tracking solution, and Caterpillar (CAT), a world-leading manufacturer of construction and mining equipment. By using either of these tools, you can make the use of SafetyCulture Assets even easier and seamless. Here's what each of these integrations offer:GeoTab Integration:As a GeoTab customer, you can automatically create GeoTab vehicles as assets in SafetyCulture, streamlining fleet management, enhancing safety measures, and improving overall efficiency. Optimise fleet performance, boost driver safety, and increase operational effectiveness. Caterpillar (CAT) Integration:As a Caterpillar (CAT) customer, you can automatically create Caterpillar equipment as assets in SafetyCulture for effortless monitoring and optimisation. Gain insights into usage, proactively schedule maintenance, and ensure safety compliance. Maximise uptime, improve maintenance efficiency, and boost operational productivity. How to get started with the new releaseInterested in learning how to connect GeoTab and Caterpillar (CAT) with SafetyCulture? Learn more about the Caterpillar (CAT) integration here and the GeoTab integration here. Looking to connect your assets with another fleet management tool like Samara? Read about our Samsara integration here. For any additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can now:Bulk update asset information via CSV.  What you’ll love about this new functionalityWe understand that managing your business assets efficiently is crucial for your operations. However, dealing with multiple assets, especially when they require updates or corrections, can be an arduous process. In the past, if any information in your asset register was incorrect or missing, it meant manually updating each asset profile one by one.Now, you can bulk update asset information in SafetyCulture using a simple CSV file, with the changes automatically reflected in the associated asset profiles — no more repetitive, time-consuming edits. With streamlined record updates, you can allocate resources more effectively to other critical tasks.Key benefits: Seamlessly update asset information such as names, descriptions, locations, and more in just a few simple steps. Instantly reflect changes in the associated asset profiles, ensuring your records remain accurate and up-to-date. Enhance efficiency and reduce the risk of errors when managing changes across many assets.Important note: You can only add or edit assets in bulk via the web app, one asset type at a time. How to get started with the new releaseTo learn more about how to edit asset information in SafetyCulture, read our support article here. Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist. 

In this release, you can now:Generate up to 50 asset profile QR codes in one go What you’ll love about this new functionalityAsset profile QR codes are a game-changer for your frontline teams’ workflow. With QR codes unique to each asset, anyone with a mobile device can easily capture and access important asset information while out in the field. However, manually creating these unique codes can be time-consuming for businesses tasked with managing numerous assets. To help save time and effort, we've streamlined the QR code generation process. With a single click, you can now instantly create up to 50 asset QR codes at once. This update not only saves you valuable time but allows you to focus on what matters most – enhancing your asset management and operational efficiency. How to get started with the new releaseTo learn more about how to create asset profile QR codes, read our support article here. Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist. 

In this release, you can now:Create a centralized library of templates and template collections, and easily share them with other organizations you frequently work with.  What you’ll love about this new functionalityBusinesses rely on cross-organizational templates to ensure data consistency and promote best practices. However, the challenge arises when these templates can only be shared by making them public, risking the confidentiality of sensitive information. This lack of secure sharing also leads to inefficiencies as users must search multiple sources to find the templates they need. Introducing the Shared Library – a simple and secure way to share templates with any organization in SafetyCulture. Now, you can easily create a centralized template hub from a single location. Get peace of mind by safely sharing templates between organizations without making them publicly available, helping safeguard confidential information and streamline collaboration. With the Shared Library, you can: Capture consistent data: Collaborate more effectively with partners, suppliers, and contractors, ensuring consistent data capture across organizations.  Standardize best practices: Influence the uptake of best practices and ensure cross-organizational compliance with industry standards.Important note: The Shared Library is distinct from our Public Library, which is designed for public access to templates. How to get started with the new releaseTo learn more about the Shared Library and how to use it, read our support article here. Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can now:Create and assign pre-built or custom permission sets to your team. What you’ll love about this new functionalityPermissions are the foundation of your SafetyCulture experience, allowing you to manage which features your team members can use to do their work effectively. Now, with customizable permission sets, you can feel confident you're getting the most out of the platform.Key benefits: Onboard teams faster: Simplify the onboarding process by automatically assigning pre-built permission sets that align with your team's roles and responsibilities. Create flexible permission structures: Tailor permission sets to meet your organization's specific needs, ensuring they align seamlessly with your workflows and business processes. Streamline user management: Apply permission sets to multiple users simultaneously to save time and drive consistency across departments and teams. Prevent unauthorized changes: Easily track and control access to certain features and capabilities to safeguard against unwanted organizational changes. Important note: This update does not alter any pre-existing permissions within your organization – only how they are presented and managed. How to get started with the new releaseTo learn more about our default permission sets, how to assign them, and how to create custom sets, read our support article here. Alternatively, if you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

With our new sensors, you can now:Automate processes and monitor CO, CO2, Air Quality, and Open/Close door or window status in your workplace What you’ll love about this new functionalityMany businesses face the manual burden of monitoring critical environmental factors such as CO, CO2, Air Quality, and Open/Close, which can be time-consuming, costly, and prone to human error. Now, with our newest sensors, you can automate these monitoring tasks, providing real-time insights, and enabling you to proactively address safety concerns. By streamlining operations and improving safety protocols, you can allocate resources more efficiently, reduce risks, comply with regulations, and create a safer and more productive workplace.Key use cases: Monitor indoor air quality for offices, manufacturing facilities, hospitals, restaurants, and more. Enhance security and access control for sensitive areas, server rooms, storage facilities, and restricted zones. Ensure compliance with safety regulations for reporting and auditing purposes. Optimize occupancy and space management. Conduct environmental monitoring to assess pollution levels, measure air filtration system effectiveness, and receive alerts for prolonged open fridge doors impacting produce or stock longevity. How to get started with the new releaseTo learn more about our sensors, contact our team here. 

In this release, you can now:Enjoy a seamless connection between reporting an issue and creating a follow-up task. What you’ll love about this new functionalityAn all-in-one audit trail when finding and reporting an issue. Now, you can create actions within an issue to ensure all problems and/or near misses aren’t just found, they’re fixed. Skip the follow-ups and the need to switch between actions and issues to resolve a problem. Keep the found issue and the steps taken to resolve it in one place. How to get started with the new releaseTo find out more about how to create an action from an issue, please read the support article here. If you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can now:Create multiple issues QR codes with pre-filled Site and Category detailsWhat you’ll love about this new functionalityPreviously, you were only able to create and rely on only one QR code for quick reporting of any issues in your organization. Now, we have released the ability to create multiple QR codes with an unlimited ability to configure them to automatically pre-fill the Category and/or Site details you need. When scanned, these QR codes seamlessly direct to the regular issue reporting page, instantly populating the 'Category' and 'Site' fields if you choose to do so. Stay organized and ensure all critical details are always captured in every issues.Plus, we’ve also made managing these QR codes easy, with the ability to search by name and filter by category or site to find the QR code you’re after.  How to get started with the new releaseTo find out more about QR codes for Issues, please read our support article here. If you need additional help, reach out to our Support Team or your dedicated Customer Success Manager and they’ll be happy to assist. 

In this release, you can now: Seamlessly connect Samsara with SafetyCulture Assets to get all your vehicle details in one place, and updated automatically.  What you’ll love about this new functionalityAs a Samsara user, you know the importance of up-to-date data for driving efficiency and optimizing your fleet operations. Our latest release has made it even easier for you to stay on top of your fleet management by integrating Samsara with SafetyCulture Assets.Through integration, you can automatically create your Samsara vehicles as assets in the SafetyCulture platform to give you a comprehensive view of your entire fleet and ensure your vehicles are well-maintained. Easily perform scheduled or one-off inspections, and create recurring or follow-up actions, all in one place. Any changes made to your vehicles in Samsara will instantly sync to their corresponding assets in SafetyCulture, so you can trust that your vehicle details are always up-to-date. How to get started with the new releaseInterested in learning how to connect Samsara with SafetyCulture? Read our support article here to get started. For any additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.

In this release, you can now: Bulk download even more inspection reports in PDF, Word, and Excel formats. What you’ll love about this new functionalityWe are excited to introduce the ability to export inspection reports in an Excel format. With Excel, you can get a clear summary of all your inspection details in an intuitive, easy-to-analyze format.Plus, you can now export even more Word and PDF inspection reports, with just a few clicks. Easily download up to 100 reports for PDF and Word, and up to 1000 reports for Excel in one go! How to get started with the new releaseTo find out more about Excel inspection reports, read our support article here. Alternatively, if you’d like to learn more about bulk export limits for inspection reports, head here. For any additional help, reach out to our Support Team or your dedicated Customer Success Manager and they’ll be happy to assist.

In this release, you can now: Save time and let your inspection do the calculations automatically for you What you’ll love about this new functionalityDon’t waste time switching between apps to calculate your inspection answers. Now you can set your inspection questions to do the maths for you. Whether it’s a complex Excel-like equation or a simple division, save time by prompting your inspections to calculate numbered question inputs for your final answer. This means more accurate data for you and more time for your team to perform their daily tasks.Note: We’re currently working on adding logic flows to calculated results and making the feature compatible with repeated sections. Stay tuned!How to get started with the new releaseTo learn more about automatic inspection calculations, please read the help article here. If you need additional help, reach out to our Support Team or your dedicated Customer Success Manager and they’ll be happy to assist.

In this release, you can now: Save time and effort by updating user information in bulk.  What you’ll love about this new functionalityManaging a large, growing team can be a challenging task, especially when it comes to updating user records. We understand the importance of efficient user management, so we’ve introduced an improved way to update user information at scale.With just a few clicks, you can now change the time zone, seat type, group membership, and site membership of multiple users simultaneously, saving you valuable time and effort. Ensure greater data accuracy and consistency while minimizing the risk of manual errors that can occur when updating records individually, with streamlined record updates.  How to get started with the new releaseTo find out more about managing user profiles, read our support article here. If you need additional help, simply reach out to our Support Team or your dedicated Customer Success Manager and they’ll be happy to assist.

In this release, you can now: Get proactive with your regular tasks What you’ll love about this new functionalityAvoid the hassle of tracking future tasks and put your routine on auto-pilot with recurring actions. Whether it's daily, weekly, monthly, yearly, or customized, you can arrange actions any way you’d like. Take a proactive approach to task management and ensure nothing gets missed with a daily Actions feed to tell you what tasks need to be done, when.  How to get started with the new releaseTo find out more about recurring actions, please find the help article here.If you need additional help, reach out to our Support Team or your dedicated Customer Success Manager and they’ll be happy to assist.

What you’ll love about this new functionalityFrom vehicles and machinery to property and equipment, Assets in the SafetyCulture platform helps improve your asset management and operations in one place. With insights across your assets now in SafetyCulture, you can create a comprehensive digital register for all your business assets. Input key details like unique IDs, asset types, associated sites, rich media, documentation, or other custom fields you choose. Easily create customizable inspection forms for your assets, and enable frontline teams to perform scheduled or one-off inspections, and create recurring or follow-up tasks with alert notifications. Plus, you can view a complete history of activity directly from each asset’s profile. Through our API and integrations, you can also connect SafetyCulture with any existing asset management systems to create a centralized repository for all your asset information. Get better visibility, better certainty, and better connection with both your team and your assets. How to get started with the new releaseInterested in learning how to add assets in SafetyCulture? Read our support article here. If you need additional help, reach out to our Support Team or your dedicated Customer Success Manager and they’ll be happy to assist.Note: Starting today, we are initiating a phased rollout of our new Assets feature to all customers. You can expect to see Assets in the SafetyCulture platform by end of next week.

In this release, you can now: Change the size of your thumbnail images in your inspection reports What you’ll love about this new functionalityPreviously, thumbnail images were presented in inspection reports in a small, often harder-to-see, size. Now, you can get even more customized with your inspection reports! Choose the size of the thumbnail images in your inspection reports - Small, Medium, or Large. Clearly show all the key details that matter to the people that need them the most and save time by presenting everything.Note: Available for premium and enterprise customers only.  How to get started with the new releaseFind out more about customizing image thumbnails in your inspection reports here. If you need additional help, reach out to our Support Team or your dedicated Customer Success Manager and they’ll be happy to assist.

In this release, you can now: Set expectations for on-time resolution across your organization with priority-based due dates. What you’ll love about this new functionalityPreviously, adding a priority level to an action resulted in a default due date of 7 days for all priorities. Now, you can configure your own due dates based on each priority level - Low, Medium, & High. When your team chooses a priority for their actions, it will automatically set the due date of the action as the corresponding pre-determined time period.  How to get started with the new releaseTo find out more about priority-based due dates for actions please refer to the help article here.If you need additional help, reach out to our Support Team or your dedicated Customer Success Manager and they’ll be happy to assist.

In this release, you can now: Get better visibility of gateway information on the Sensors page What you’ll love about this new functionality Previously, gateways weren't visible on the sensors dashboard, which made provisioning sensors confusing and troubleshooting a pain. We have now made some updates to improve your experience. On the Sensors page, gateways are now visible, which makes it easier to make sure readers are connected and transmitting their data. You will also be able to view battery and connection status at a glance, ensuring sensors are connected correctly. You'll also see more information at a glance about your sensors. The full-width sensors view lets you see more data like sensor signal strength and battery power, along with temperature and humidity. How to get started with the new releaseTo find out more about sensors, please read the support article here.If you need additional help, reach out to our Support Team or your dedicated Customer Success Manager, and they’ll be happy to assist.