Skip to main content

Ask the community

Ask questions about the SafetyCulture platform and get support from the community.

  • 358 Posts
  • 858 Replies
358 Posts
Jacob
SafetyCulture Crew
JacobSafetyCulture Crew
posted in Ask the community
👋 Let’s Get to Know You – and How You Use SafetyCulture!

Hey everyone,We’re always curious about our amazing users! So let’s mix things up a bit and get to know each other beyond the platform. Here are a few questions to kick things off! Feel free to answer as many as you like:🌍 What’s your name and where are you from?🍝 What did you have for dinner last night?🎺 Got any fun, random, or interesting hobbies?💼 What’s your role and what does a “typical” day look like for you?🏗️ How are you currently using SafetyCulture (or planning to)?📁 What’s one SafetyCulture feature you couldn’t live without?🚀 What’s a recent win (big or small) you’ve had at work?Drop your answers in the thread 👇Tag a teammate or fellow community member to join in too!Really keen to hear from you all as this is not only a great place to learn and support each other but also a great place to network with fellow peers.Thanks!Jacob

496
Quality
Jacob
SafetyCulture Crew
JacobSafetyCulture Crew
asked in Ask the community
We’re building a better community - what would you love to see more of?

Poll Time! We’re always looking for ways to improve this space and make it even more valuable for you. As we shape what’s next in the community, we’d love your input 👇. Feel free to drop a reply as well should you wish.

492
Jacob
SafetyCulture Crew
FHICristian
FHICristian
asked in Ask the community
SafetyCulture Buffering and Not Saving Responses

Hello,We've been experiencing ongoing performance issues with SafetyCulture for some time now. The platform frequently buffers, takes a long time to save team member responses, and occasionally fails to save them at all.Our team members are trained to use SafetyCulture via Google Chrome on Microsoft Surface Pro tablets, accessing the platform through the web.While clearing cookies and cache offers a temporary fix, the issue keeps recurring. Is there a more permanent solution available?Any guidance or support would be greatly appreciated.Thank you.

142
Duncan Heuer
SafetyCulture Crew
Alan
AlanObserver
asked in Ask the community
Job Safety Analysis

We have made several attempts at creating a template to conduct Job Safety Analysis but each has had a “Fatal Flaw” in that if a User creates a JSA with numerous steps, but a reviewer finds that there is a step missing, there is no way to go back an insert a step. IE You have 12 steps in “Changing a Car Tire”, but the creator forgot “Loosen Lug Nuts”  between step 3 and step 4….  On Review, the supervisor notices the missing step, but none of the template we have tried allow for the insertion of a missed step… so the only way to correct the JSA is to start over… GIANT TIME WASTER so the crew (and staff) don’t want to use it…. Anyone found a solution?  I have been asking Safety Culture for 2 years… we REALLY need a JSA Module in Safety Culture.

212
willsellon
Jacob
SafetyCulture Crew
JacobSafetyCulture Crew
published in Ask the community
Is Your Workplace Equipped for a Cardiac Emergency?Blog

Hey Community! 👋Do you remember the original yellow Wiggle, Greg Page?Well, we do and we were lucky enough to have Greg pop in for a visit at our SafetyCulture office in Sydney, Australia as he is now the Founder and CEO of Heart of the Nation.One minute, Greg was performing on stage; the next, he was fighting for his life. During a bushfire relief concert in 2020, he collapsed without warning – affected by a sudden cardiac arrest. In those crucial seconds, his survival depended on immediate action.Don't miss out on this read! 👉 Read the blog here 👈We'd love to hear your thoughts! Have you ever had to use your automated external defibrillator (AED) in your workplace? Are you best prepared for such an incident? Share your experiences and ideas in the comments section below.👇Chat soon 

223
willsellon
FallingAngel
FallingAngelObserver
asked in Ask the community
New page - repeatable question

Hi, I am trying to address formatting issues in my final reports to clients. I use repeatable sections a lot, and I was wondering if it is possible to open each repetition of a set of questions on a new page? The repeated question block exists already on its own page, but each repeatable instance opens directly underneath the previous instance. 

261
jish12333
Darren1000
Darren1000Starter
asked in Ask the community
Issue reporting

Is there anyway to reply back to anyone that sends in an issue to automatically receive progression updates, or sent and automatic reply to say the work has been completed.

253
willsellon
D
Daniela.iliStarter
posted in Ask the community
Device names visibility for each account

Hello SC team, I assume in the past you had the option for visibility of the device names for each account, as i still can see some of the names but not the new devices.Since every account can support 3 devices, and our company have 40+ accounts it’s really important the names of the devices to be visible so we know which device is using exactly which account (because sometimes even after logging out from the account it still stays there and keeping the seat, and when trying to log in again it says “the account reach the device limit”)I reached out in the past through the customer support chat and ask the same question, they said that because of confidentiality this has been removed. I don’t understand which part is confidential so the name of the device is hidden. Whit this info i will know if i need more account’s or no. According to the photo, how would i know which device is mine one so i can remove it and try again to log in. I don’t want to remove some random device and interrupt

141
willsellon
tammiebreneger
tammiebrenegerObserver
asked in Ask the community
Issues filter functionality

Is it possible to add filters to the issues function for more responsive drill down reporting? I need to be able to filter by consultant name

91
willsellon
jgattuso
jgattusoSpeaker
asked in Ask the community
Scanning Inspection QR Codes

We are currently rolling out Safety Culture at our company. Primarily we will be using the Inspections tool. I’ve developed multiple single-point-lessons (w/ QR codes) for various inspections. I’m finding that some folks scan the QR codes upon receipt of the single-point-lessons with the intention to just see what happens vs actually wanting to complete an inspection. There ends up being an abundance of initiated inspections without our system that are not “complete” (in progress). Is there a way to avoid this and having to archive and delete unwanted inspections?

302
willsellon
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
Buffering and training matrix

I asked if anyone was still suffering with SC buffering a few days ago. It still appears to be an issue. On top of that, I tried to add some users into groups using the matrix. After buffering for a few seconds, it fails. A colleague checked in her account and got the same result. 

60
Andrew Gabb
Brandon3
Brandon3Observer
asked in Ask the community
Page / Section / Question attribute in New Analytics

I understand that this feature is currently in the process of being created, but is there a timeframe on when this will be fully implemented? Also, when is the deadline for when Legacy Analytics will no longer be available? 

182
Manan
SafetyCulture Crew
A
alexajones7009Observer
asked in Ask the community
What Are the Core Principles of Safety Management?

Safety management is the foundation of a safe and productive work environment, especially in high-risk industries like construction. The core principles revolve around identifying hazards, assessing risks, implementing control measures, and continuously monitoring performance. These principles become even more critical when dealing with short-term operations, making a temporary safety management service for construction projects essential. Such services ensure that even brief projects maintain full compliance with safety regulations and standards.A strong safety management approach also includes leadership commitment, clear communication, employee involvement, and regular training. By engaging all levels of staff, companies can foster a culture where safety is prioritized and maintained. Continuous improvement is another key principle, encouraging regular audits and updates to safety procedures. These principles not only reduce the likelihood of accidents but also improve project effic

220
A
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
SafetyCulture buffering

Is it just me or had anyone else found SC has started to buffer recently?I have a fast broadband connection which is fine for everything else except for when I am logged into SC via a web browser. 

10511
Dangerous Dave
A
AaronObserver
asked in Ask the community
Free plan limitations.

Quick question.Did the free plan limitations come in for everyone on March 25th 2025, or just our company?We invested a lot of time writing inspection templates only to find now that we can’t afford the $1500 subscription.In have no problem paying, it’s a good service. However, I feel that one guy on the premium plan and the 4 other staff members who fill out inspections and nothing more, could be on the lite plan. This seems far - especially since when we first started writing templates there was no warning of an unpayable price increase.I’m sure as our company grows we may use your other cool features, but we will never know. The word extortion comes to mind?Maybe not, but a little upsetting that we’ve potentially wasted all that time nonetheless.Could there be any leniency for legacy users? Cheers,Aaron.

464
Dangerous Dave
jonnyg
jonnygSpeaker
asked in Ask the community
Template interactions and improvements

Is there a way to do the following.If not van this be added as an idea? ============================================================================ Build template  Add logic or custom labels  when a label is chosen or logic inserted a linked item, image or pdf is associated with the choice This links to the beta Documents roll out (both internally and for Contractors) So the option is chosen for example - Materials used - choice is Specific BRICKS from choice. When making choice there is a linked document for the brick that is automatically attachedThe above would automate linking items with choices.Another example would be linking specific SC training with a choice from the logic addedOr an Heads UpOr an AssetOr TBTs, SOPs etcIs this available yet or in the pipeline?-------------------------------------------------------------------------------------------------------------------------------------The above can then even be extended to link with internal area, sites, contractors and t

15515
tomdance
SafetyCulture Crew
jonnyg
jonnygSpeaker
asked in Ask the community
Library Tab

Just been looking at this and very good integration of the Library in SC family. Looked at one randomly and the Construction RA seems in a different format to what we normally expect in that it should be a risk assessment and not a checklist of what is or is not safe.I would class it as a Safety Check. For a valid Risk Assessment there should be an evaluation of the specified risk.This is normally quantified (Matrix - traffic light or similar) without controls and then apply the controls to get the residual scores. This format would then assist the assessor / auditor to see what the gaps were against the accepted Risk Assessment.Just a query on my behalf. DOES ANYONE AGREE OR HAVE ANOTHER VIEW? Ta Jonny

120
jonnyg
jgattuso
jgattusoSpeaker
asked in Ask the community
Analytics Charts (Actions by Assignee/Status)

Is is possible to chart # of actions by assignee & status (e.g. stacked column)?

182
jgattuso
Huseyin
HuseyinObserver
asked in Ask the community
Inspection with follow-up actions?

I am confused about something. I want to analyze for the general control and follow-up recommendations(i am using actions for recommendaitons) in the audits. As far as I know, in this case I need to make two separate analyses/inspections. First, I can make an inspection for the general order in a facility. Second, if the actions are open, I need to evaluate this from the actions section. Can we do these two parts in a single inspection? Can I call the actions while inspecting and make a statue evaluation and report? It would be very useful to be able to show the status of previous actions in the inspection report. 

250
Huseyin
M
Magpie256Observer
asked in Ask the community
I can no longer create QR codes - the option is not showing??

Ignore this, I needed to scroll down   :(

352
Karen Starr
SafetyCulture Crew
jgattuso
jgattusoSpeaker
asked in Ask the community
Anonymous Issue Submission

Is is possible for a user to submit an issue while remaining anonymous?

192
jgattuso
D
DiptiObserver
posted in Ask the community
Keeping STPs Running Smoothly: Anyone Here Using Bioculture Solutions?

Hey everyone,I’ve been managing wastewater systems for a while now, and one issue I’ve noticed across multiple sites is how unpredictable STP (Sewage Treatment Plant) performance can get when the biological balance is off. Especially in setups where flow load or waste composition varies, things can get tricky fast — odor spikes, reduced efficiency, sludge issues, you name it.Lately, I’ve been reading up on bioculture for STP systems — basically using targeted microbial blends to help stabilize and improve digestion within the plant. From what I understand, these cultures introduce beneficial bacteria that enhance the breakdown of organic matter and can reduce things like excess sludge and foaming.I came across Teamonebiotech, which seems to provide some interesting options in this space. Wondering if anyone here has firsthand experience using these kinds of biocultures in their STPs? Do they actually make a noticeable difference in day-to-day performance or long-term maintenance?Would

50
D
Andrew Gabb
Andrew GabbSpeaker
posted in Ask the community
Download templates as PDF's

Loving the new feature of being able to download a template as a PDF. This will be so useful. 

671
Jacob
SafetyCulture Crew
jgattuso
jgattusoSpeaker
asked in Ask the community
Inspection Report Sharing History

Hello. Is there a way I can verify if a specific inspection report was shared via emailed link? I’m not seeing this in the inspection history archive. Thanks

112
jgattuso
Bianca.Taylor
Bianca.TaylorFormer SafetyCulture Crew
posted in Ask the community
Which feature do you believe has the most potential waiting to be unlocked? (Poll)

We hear your feedback and want to know more! Tell us below and we will take it directly with our Product team 💡

48518
jonnyg
Terms & ConditionsCookie settings