Unanswered questions

43 Posts

Statto44
Statto44Observer
asked in Ask the community

Can you skip questions in Safety Culture?

I have a template with lots of questions. My first page is details about the inspection, however, after I have completed a few questions about the premises that I am at, if the customer was not at home I want to add some logic that skips all of the inspection questions and ends the inspection. By doing this I keep the evidence collected that I was at the premises address and would therefore only produce a short basic report rather than the full inspection report.Anyone know how to do this???Thanks.

4
Joshua
1 day ago
Isabel
IsabelObserver
asked in Ask the community

Non conformities

Hi, I wonder how the rest of the community is managing internal audit non conformities when there is only the possibility to start an Action, There is no room for Root cause analysis. I have created a template for this but it is difficult to link it to a non complaint question in an inspection 

2
Isabel
4 days ago
Andrew Gabb
Helper
Andrew GabbHelper
asked in Ask the community

Assigned training notifications

I assigned some training courses to various groups this morning. I was under the impression that the users would receive an email notification for the training but no one has received anything. Is no notification the case? 

6
Giustina
SafetyCulture Crew
7 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

credentials

Is there a current way to add credentials for premium users whilst using the app? All can click the plus button but this gives you 5 options only. Being able to add and update your profile on the move would be great. Even better would be to update others in your team for admins etc or users with the ability to update training and other info for users within the Organisation from a smart device and tablet. Regards John

2
jonnyg
14 days ago
J
johnalbertObserver
asked in Ask the community

How do harsh environment sensors differ from standard sensors, and what factors should be considered when designing or selecting sensors for extreme conditions

Harsh environment sensors are designed to withstand extreme conditions like high temperatures, pressures, and corrosive atmospheres. They differ from standard sensors by using robust materials, sealing against contaminants, and resisting mechanical stress. When selecting or designing such sensors, factors like environmental conditions, reliability, accuracy, cost, and certifications must be considered.   

2
seomanager
20 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

BILLING Edapps

Can anyone shed some light why the current Billing Process for Edapps side of SC is so poor an vague?It is basic. Doe not flow.It is really not what I would expect when building a platform for users to access and complete based on users - cost? Can someone at Edapps or SC involved with this reply in order that my query can be answered and improvement made that give customers the right information at the right time? Regards  

2
jonnyg
20 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

Training?

I have been building Various training courses on SC and Edapps.However imo there is a slight glitch in that the training completed is not accessible in view only mode for personnel. Admin in SC is imo the highest tier of SC orf control and too many admins can create issues.So whether building templates or creating courses the Org MUST have protocols for access rights that fit and reduce the ability where required for example for people to build template / edit templates that is a given.The same applies to Training an building courses which imo in most cases need to be vetted by the org as this in most cases will be a validated learning event - hence certification. However there also in the Training Side of Sc needs to be an Access part that can enable certain personnel or groups to view the training completed by being able to access the training analytics and look at the plans, what courses have been completed and so on. As Org grow and more personnel/ employees / Contractors ae within

1
C
SafetyCulture Crew
20 days ago
Pookie1454
Pookie1454Observer
asked in Ask the community

Is there a way to realize this?

Hi guys,I’m new here and I am wondering if this app can do what I need to do.So I have to inspect 103 ladders every month. The ladders should have a qr code that leads to the inspection. After the inspection, I need to create a report of the inspections.I got it to work so when I scan the qr code, it leads me to the inspection of that particular ladder, but the report is 3 sites. And there is my problem. Is there a way to combine all 103 reports to 1 report?Thanks for helping me out! Kind regardPookie1454 (Jan)

0
Pookie1454
21 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

Translation

The ability to communicate better with SC for personnel and other contractor where we have varied languages.On our construction sites we have a vast array of personnel at varying levels of competence.Lots of them are from other regions in the world and their first language is not english. We cover BTs and Briefings as well as site inspections, heads ups, and Issues...but the gap is communication and understanding by the persons from the other backgrounds. As a KPI we want a way to get this across and also record this.We want to do this hopefully in SC when Contractor Management becomes an included part of the portal…When is this going to be looked at and is translation part of this?

2
jonnyg
21 days ago
KDavies
KDaviesObserver
asked in Ask the community

Number of inspections

Within our business we instruct employees to conduct daily walk around inspections of the fleet vehicles they drive to ensure they are safe and road worthy - I can see the number of inspections is limited to 12 per year - is there a workaround where I could sign up say 10 employees to SC and they are able to conduct more than 12 inspections a year?

0
KDavies
29 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

Assets

Is there a way to show assets when in the assets Tabs that are specific to the site with regards to the number of assets. There is a filter for Site and Type. This works well.But just want the number of assets that were on a site.The Tab totals at the top show total number of assets? Also as previously mentioned big difference between owned and hired, so if there was a better way of sorting and analysing this then it would streamline this variation. Any feedback appreciated? 

0
jonnyg
29 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

Asset QR Code scan

With regards to Assets.In our industry Construction we have a 50/50 mix of owned versus hired.Generally the hired ones are normally more expensive and may be for higher risk activities or specialist equipment. With regards to QR Codes we apply to these assets. We can scan etc and then inspect, handover or add action and so on.Which is brilliant. However our supply chain is always that we are a sub-contractor working on a project site with other subbies and all under a main contractor (Principal Contractor - under CDM) What is the plan or is there a way to collaborate in the supply chain so that the PCs representatives can scan the item and without having SC app or similar a view only visual appears that basically shows the items and other non-sensitive information relating to it?   Also.At the moment there have been some issues with the SC QR Scanner not working? Can this be reviewed and a solution found?

0
jonnyg
1 month ago
Martinsnu
MartinsnuObserver
asked in SafetyCulture Events

effectiveness of implemented actions

It would be great to have a field to check the effectiveness of implemented actions

0
Martinsnu
1 month ago
jonnyg
jonnygSpeaker
asked in Ask the community

Competency

We are currently wanting to embed competence into our system and wanted some solutions in SC. When is the next roll out relating to contractors, contractor management and the link with training.This relates to Skills, Experience and Knowledge. We are looking at trying to have a live feed within SC that supports this as part of our push for a competency matrix and demonstration of the Golden Thread. 

1
Giustina
SafetyCulture Crew
1 month ago
jonnyg
jonnygSpeaker
asked in Ask the community

Tags

In this community the tags / labels etc on threads are minimal and really need to be expanded so users can create them when posting or more of them are required?Anyone else see the tags / labels as poor in quantity?

0
jonnyg
1 month ago
jonnyg
jonnygSpeaker
asked in Ask the community

Assets owned or hired?

Has anyone used this similar to Construction Sites where there are;Owned Assets Hired AssetsThere is a difference and when we add these to our system there needs to be a shift in what the asset does and its route and also for hired assets ability to remove from site / project so that the hired v owned work differently?

0
jonnyg
1 month ago
Jason83
Jason83Observer
asked in Ask the community

Ability to CC Managers(other parties) in Action

I’ve heard that there’s a workaround in the backend with APIs to create a type of carbon copy akin to emails for parties like managers that aren’t directly assigned tasks but need to see their statuses using Labels.It’s a shame that we have to waste our Labels feature on this basic missing feature.We currently use a program called OwlOps which has a CC function built into it allowing managers and other parties to see the status of tasks that impact their department but aren’t responsible for correcting them.Are there any ways to implement this CC function without interfering with the Labels feature?It’s an important feature that we will lose moving forward with Safety Culture.

0
Jason83
1 month ago
Staples1
Staples1Observer
asked in Ask the community

Changes in limits for exporting inspections with media (pictures)?

I have 20 fulfillment centers. Or sites. I always had the ability to filter on a specific site on the inspections page and export the pictures within the inspections. Without any notice the functionality has changed and  limited to 25 insepctions  and it's an extremely long process to get that media. The exporter functionality does not allow to filter on a specific site to get the media from those inspections. And because you do not have the site name in the picture file name it's impossible to find amongst 20 other sites and thousands of pictures. Help! I'm trying to export it from the analytics page but I do not have the exact screens that's displayed in the tutorial.

3
jackihann
SafetyCulture Crew
1 month ago
Christien Barber
Christien BarberObserver
asked in Ask the community

Actions Analytics

Hi SC community!We’re trying to get more visibility surrounding our Actions and I’m struggling a little with the analytics. Does anyone know if we can:Get a list of all open actions (what they are) Determine the amount of time taken to complete an actionDoes anyone know if there is a way to filter by label, similar to how you can with Issues and “categories”?

0
Christien Barber
1 month ago
L
LizObserver
asked in Ask the community

Recurring actions

Hello Everyone -    I’ve got a few hundred assets with recurring actions linked (a simplified preventive maintenance program). In the last few months I’ve noticed the recurring actions will generate multiple times for the same asset/task/due date. Anyone else seeing this/have a solution? Thank you!Liz Lynch

1
esusatyo
SafetyCulture Crew
2 months ago
Andrew Gabb
Helper
Andrew GabbHelper
asked in Ask the community

How do I view the user and lesson details of assigned recurring training?

Hi,I have started trialling the recurring training for annual refresher training. Is there anyway to see who, when and the lessons a user is scheduled against for recurring training? 

4
Andrew Gabb
Helper
2 months ago
Steuart Fotheringham
Steuart FotheringhamObserver
asked in Ask the community

Management Dashboard

Hi all,First post here, so forgive me if I’ve missed something.I’m sure many of you, like me, require to track numerous types of inspections across numerous teams with varying timescales from daily, weekly up to annually. I’m struggling to find a management dashboard / overview with what’s upcoming, what's overdue, who’s late, who’s on time etc etc etc.Can you provide some guidance on how to achieve this from both a top down and departmental point of view?Thank you in advance,Steuart

3
Ed Wyllie
SafetyCulture Crew
3 months ago
Arugas
ArugasObserver
asked in Ask the community

connection action items and inspection reports

possible to download via cvs the action items and the corresponding report 

4
jonnyg
3 months ago
WThompson
WThompsonObserver
asked in Ask the community

Hello and what are SVC checks?

Hello all.I look forward to asking and answering questions but mostly asking questions for now.I work at a business that already uses your services.  I am new to this and so I assume my first step is to look at the “Get Started Guide” and I have also noticed some quick start guides to look at.In the spirit of jumping in and cutting to the proverbial chase, what exactly are “SVC Checks”?

0
WThompson
3 months ago
B
Baraa AtwanObserver
asked in Ask the community

Services for Banking Industry

Hello Everyone,this is Baraa Atwan, the Operations Manager of Alhandasiya International for EHS Consulting & Training.We have clients from the banking industry and I’m interested in introducing the SafetyCulture software in addition to the diverse services we aim to deliver.what services would you recommend offering? and what are the best practices of EHS you can imagine applying in such an industry? 

0
B
4 months ago
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