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Ask questions about the SafetyCulture platform and get support from the community.

  • 370 Posts
  • 877 Replies
370 Posts
Statto44
Statto44Starter
asked in Ask the community
Can you skip questions in Safety Culture?

I have a template with lots of questions. My first page is details about the inspection, however, after I have completed a few questions about the premises that I am at, if the customer was not at home I want to add some logic that skips all of the inspection questions and ends the inspection. By doing this I keep the evidence collected that I was at the premises address and would therefore only produce a short basic report rather than the full inspection report.Anyone know how to do this???Thanks.

3594
Joshua
Dom
DomStarter
asked in Ask the community
Removal of Current CSV File & current data format?

We currently use the CSV file for data exportation into our own customer built reporting system.Our reporting is designed on the data being outputted in the current format of on audit per row and all the columns being there so the data set does not move where question are unanswered.However now Iauditor are removing this CSV file for a new version which will not provide columns for sub questions where the questions lie unanswered there for the data range will change on a daily basis based on response.I need the data columns to remain the same daily ?Will this affect anyone else? Does anyone know a way around my problem? Or can someone recommend another piece of software that i will not have this problem with?

5382
Dom
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
Assigned training notifications

I assigned some training courses to various groups this morning. I was under the impression that the users would receive an email notification for the training but no one has received anything. Is no notification the case? 

5746
Giustina
SafetyCulture Crew
J
johnalbertObserver
asked in Ask the community
How do harsh environment sensors differ from standard sensors, and what factors should be considered when designing or selecting sensors for extreme conditions

Harsh environment sensors are designed to withstand extreme conditions like high temperatures, pressures, and corrosive atmospheres. They differ from standard sensors by using robust materials, sealing against contaminants, and resisting mechanical stress. When selecting or designing such sensors, factors like environmental conditions, reliability, accuracy, cost, and certifications must be considered.   

2282
seomanager
jonnyg
jonnygSpeaker
asked in Ask the community
BILLING Edapps

Can anyone shed some light why the current Billing Process for Edapps side of SC is so poor an vague?It is basic. Doe not flow.It is really not what I would expect when building a platform for users to access and complete based on users - cost? Can someone at Edapps or SC involved with this reply in order that my query can be answered and improvement made that give customers the right information at the right time? Regards  

3382
jonnyg
jonnyg
jonnygSpeaker
asked in Ask the community
Training?

I have been building Various training courses on SC and Edapps.However imo there is a slight glitch in that the training completed is not accessible in view only mode for personnel. Admin in SC is imo the highest tier of SC orf control and too many admins can create issues.So whether building templates or creating courses the Org MUST have protocols for access rights that fit and reduce the ability where required for example for people to build template / edit templates that is a given.The same applies to Training an building courses which imo in most cases need to be vetted by the org as this in most cases will be a validated learning event - hence certification. However there also in the Training Side of Sc needs to be an Access part that can enable certain personnel or groups to view the training completed by being able to access the training analytics and look at the plans, what courses have been completed and so on. As Org grow and more personnel/ employees / Contractors ae within

3901
C
SafetyCulture Crew
Pookie1454
Pookie1454Observer
asked in Ask the community
Is there a way to realize this?

Hi guys,I’m new here and I am wondering if this app can do what I need to do.So I have to inspect 103 ladders every month. The ladders should have a qr code that leads to the inspection. After the inspection, I need to create a report of the inspections.I got it to work so when I scan the qr code, it leads me to the inspection of that particular ladder, but the report is 3 sites. And there is my problem. Is there a way to combine all 103 reports to 1 report?Thanks for helping me out! Kind regardPookie1454 (Jan)

1540
Pookie1454
jonnyg
jonnygSpeaker
asked in Ask the community
Translation

The ability to communicate better with SC for personnel and other contractor where we have varied languages.On our construction sites we have a vast array of personnel at varying levels of competence.Lots of them are from other regions in the world and their first language is not english. We cover BTs and Briefings as well as site inspections, heads ups, and Issues...but the gap is communication and understanding by the persons from the other backgrounds. As a KPI we want a way to get this across and also record this.We want to do this hopefully in SC when Contractor Management becomes an included part of the portal…When is this going to be looked at and is translation part of this?

5272
jonnyg
Serena Thai
SafetyCulture Crew
Serena ThaiSafetyCulture Crew
posted in Ask the community
Managing the Companies you work with

Hi everyone, I’m Serena and I’m a Product Designer looking into Contractor Management at SafetyCulture. We’ve heard lots of feedback about the need to pre-qualify the companies/contractors you are about to work with, and having a place to store details and documentation about those companies. A couple questions I had:How do you go about requesting documents from companies and defining the required documentation? What specific fields or details would you like to document for each company? Are there differences in the information needed based on the type of contractor company? How do you currently track the expiration status of documents across the various companies you work with? Regarding access/visibility, who within your organisation is allowed to view the list of companies you engage with? Is it open to everyone or restricted to certain individuals?Looking forward to hearing any insights! 

2840
Serena Thai
SafetyCulture Crew
jonnyg
jonnygSpeaker
posted in Ask the community
Assets

Is there a way to do the following? Have permission set in Sc so that the following can be applied.After checking I cannot get this to work. Prevent Asset categories from being Deleted - However still need the personnel to edit assets but not delete etc. At the moment if I have read this correctly the options do not allow this.A person can create an asset and then edit or delete.I am looking for the ability to create and edit only. Any deletion will be done by person with more permission set access. Any feedback is appreciated? 

5852
jonnyg
Industrias
IndustriasObserver
posted in Ask the community
''CSV with Media'' export feature

''CSV with Media'' has been a very integral and helpful feature for our business. The Vertical format of the CSV sheet was detailed and thorough;  we were using this to create reports on our own custom software which we specifically built around this feature.  I understand that your company is moving to a more secure and reliable technology, but the features need to be similar or better. The new horizontal CSV export is a skeletal version of the former - cant back up the media folder and CSV sheet  - as there is no relation to the media folder and the inspection scopes/questions - the media folder just becomes a photo dump. we manually have to search if anything is needed. VERY DISAPPOINTED.

3011
Divya Konnur
SafetyCulture Crew
KDavies
KDaviesObserver
asked in Ask the community
Number of inspections

Within our business we instruct employees to conduct daily walk around inspections of the fleet vehicles they drive to ensure they are safe and road worthy - I can see the number of inspections is limited to 12 per year - is there a workaround where I could sign up say 10 employees to SC and they are able to conduct more than 12 inspections a year?

990
KDavies
jonnyg
jonnygSpeaker
asked in Ask the community
Assets

Is there a way to show assets when in the assets Tabs that are specific to the site with regards to the number of assets. There is a filter for Site and Type. This works well.But just want the number of assets that were on a site.The Tab totals at the top show total number of assets? Also as previously mentioned big difference between owned and hired, so if there was a better way of sorting and analysing this then it would streamline this variation. Any feedback appreciated? 

1560
jonnyg
jonnyg
jonnygSpeaker
asked in Ask the community
Asset QR Code scan

With regards to Assets.In our industry Construction we have a 50/50 mix of owned versus hired.Generally the hired ones are normally more expensive and may be for higher risk activities or specialist equipment. With regards to QR Codes we apply to these assets. We can scan etc and then inspect, handover or add action and so on.Which is brilliant. However our supply chain is always that we are a sub-contractor working on a project site with other subbies and all under a main contractor (Principal Contractor - under CDM) What is the plan or is there a way to collaborate in the supply chain so that the PCs representatives can scan the item and without having SC app or similar a view only visual appears that basically shows the items and other non-sensitive information relating to it?   Also.At the moment there have been some issues with the SC QR Scanner not working? Can this be reviewed and a solution found?

1330
jonnyg
jonnyg
jonnygSpeaker
asked in Ask the community
Competency

We are currently wanting to embed competence into our system and wanted some solutions in SC. When is the next roll out relating to contractors, contractor management and the link with training.This relates to Skills, Experience and Knowledge. We are looking at trying to have a live feed within SC that supports this as part of our push for a competency matrix and demonstration of the Golden Thread. 

3881
Giustina
SafetyCulture Crew
jonnyg
jonnygSpeaker
asked in Ask the community
Tags

In this community the tags / labels etc on threads are minimal and really need to be expanded so users can create them when posting or more of them are required?Anyone else see the tags / labels as poor in quantity?

2290
jonnyg
jonnyg
jonnygSpeaker
asked in Ask the community
Assets owned or hired?

Has anyone used this similar to Construction Sites where there are;Owned Assets Hired AssetsThere is a difference and when we add these to our system there needs to be a shift in what the asset does and its route and also for hired assets ability to remove from site / project so that the hired v owned work differently?

1150
jonnyg
Dan_DOHWA
Dan_DOHWAStarter
asked in Ask the community
Help with Power Automate: Flow is exporting every inspection to a spreadsheet instead of newly conducted ones.

I have set up a power automate flow exporting my inspection results into an excel spreadsheet using the Safety Culture guide (Power Automate: Export inspection data to Excel Online spreadsheets... (safetyculture.com).  However, the flow is exporting every single inspection ever undertaken on the template.  What I would like it to do is only upload the newly conducted inspections. Can anyone help?

7054
Dan_DOHWA
jonnyg
jonnygSpeaker
posted in Ask the community
CV - Case Study

As part of the Golden Thread Drive.Is competency for all contractors going to be part of the journey? At the moment credentials cover 4 things?Training is awareness and assets links to equipment.There should be a protected area where the ability and training along with knowledge can be recorded as part of a drive to excellence by showing abilities and also where required the CV / Resume (live) for personnel. This then drives best practise and would link into the other SC tabs and integrations.

1470
jonnyg
Sean F
Sean FObserver
posted in Ask the community
Voice to text

I  recently had the opportunity to use a voice to text app to record the answers to the questions set up in an inspection including verbal sign off and it worked really well. 

1782
clairelange
Jason83
Jason83Speaker
asked in Ask the community
Ability to CC Managers(other parties) in Action

I’ve heard that there’s a workaround in the backend with APIs to create a type of carbon copy akin to emails for parties like managers that aren’t directly assigned tasks but need to see their statuses using Labels.It’s a shame that we have to waste our Labels feature on this basic missing feature.We currently use a program called OwlOps which has a CC function built into it allowing managers and other parties to see the status of tasks that impact their department but aren’t responsible for correcting them.Are there any ways to implement this CC function without interfering with the Labels feature?It’s an important feature that we will lose moving forward with Safety Culture.

1350
Jason83
JJV
JJVLearner
asked in Ask the community
Metric and Imperial systems in templates

New here but have been using Safety Culture for some time now.Had a question from one of our distributors that uses the metric system instead of standard.Some of my logic is based on the length that is entered (in inches).I know that you can change your settings between Standard and Metric but have no idea how that works in the template and how that converts. 

3023
jackihann
SafetyCulture Crew
Staples1
Staples1Starter
asked in Ask the community
Changes in limits for exporting inspections with media (pictures)?

I have 20 fulfillment centers. Or sites. I always had the ability to filter on a specific site on the inspections page and export the pictures within the inspections. Without any notice the functionality has changed and  limited to 25 insepctions  and it's an extremely long process to get that media. The exporter functionality does not allow to filter on a specific site to get the media from those inspections. And because you do not have the site name in the picture file name it's impossible to find amongst 20 other sites and thousands of pictures. Help! I'm trying to export it from the analytics page but I do not have the exact screens that's displayed in the tutorial.

1863
jackihann
SafetyCulture Crew
clairelange
clairelangeStarter
posted in Ask the community
ESG - Sustainability templates

With increasing pressure on carbon emission reduction/ climate change was wondering if anybody had developed an ESG data collection template (or similar) that you are happy to share in the public library. We are keen to start more conversations around this space and welcome ideas, thoughts , conversations around this 

4576
M
jonnyg
jonnygSpeaker
posted in Ask the community
Thoughts on best ways to link assets with inspections

Well.Just been onto SC advisors and again had an issue that turns out to be another great idea? So assets. The QR code use for these and profiles and asset types defo the way to go.However like lots of orgs we have been inspecting mechanical and other equipment and tools for some time. We have IMO as an org developed / built some great templates (Me).So these templates for assets (not telematics or sensors) are already there.Assets gets released and then we can categorise and all of a sudden there is a level above what we were used to.Build the assets and add types etc. Link to sites, add the QR code and happy days?--------------------------------------------------------------------------------------------------------------------------------Well no..When scanning the asset QR code we can then see the asset.Firstly sometimes when opening the APP and then Assets and trying to scan the asset it does not work (inside SC) hence the camera or QR Code Reader App is required.  When at Asset in

6643
jonnyg
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