Solved

Syncing problems on the mobile app

  • 17 January 2023
  • 3 replies
  • 138 views

Userlevel 2
Badge +1

Not sure if it’s just me, but I feel like syncing speed on the mobile app can be a bit slow. Not always, but can be annoying to deal with when I need to see the photos I took on the mobile app, on the web app.

icon

Best answer by Yuming 24 January 2023, 07:02

View original

This topic has been closed for comments

3 replies

Badge

I have this problem to. I ask their support and they ask me to log out log in and that fix problem.

Userlevel 2
Badge +1

Thanks @Yuming! Just to confirm, you logged out and logged back in, which resolved the syncing problem?

Badge

Thanks @Yuming! Just to confirm, you logged out and logged back in, which resolved the syncing problem?

Yes. Log out log in, and problem fixed. Make sure you have good internet too.