Ask the community

agileneSafetyCulture Crew

Are you in the food industry? Do you strive to achieve the best food quality? We’re keen to learn about how our customers use SafetyCulture.Do you use it to guarantee food freshness, reduce food waste, keep up with compliance – or something else? Join the discussion.Here’s how some of our customers are using the platform:ColesOne of Australia’s leading supermarkets uses the SafetyCulture platform to maintain high standards and improve efficiency. They use our drag-and-drop template builder to convert paper checklists to digital inspection forms. It enables live visibility and data insights for better compliance and accountability.Marley SpoonA meal-delivery service relies on SafetyCulture to track trends and elevate food safety and quality standards. Performing audits and inspections in the platform saves time, reduces errors, and provides valuable data for identifying areas of improvement.The Dinner LadiesAnother meal-delivery service, delivering ready-made home-style meals, digitizes

1 year ago

Nigel ArnoldStarter

asked in Ask the community

Removing archived inspections from app

after archiving an inspection in through the internet, the inspections seems to stay in the app as in progress.Is there a way to delete the inspection so it doesn’t sit in the app?

1 year ago

Stuart CarpenterStarter

asked in Ask the community

Inspection Results - Mantissa/Rounding

Hi everyone!Has anyone had any luck with this?In relation to inspection results, is there an option to change the amount of numbers in the mantissa?I.E. If a store scores a total of 87.333 on an audit, is there a way to automatically round the results to 87?Thank you!

1 year ago

James BellSafetyCulture Crew

posted in Ask the community

How does everyone like to view and track work across their business?

Hello SC Community! We are looking to introduce the ability to visualise work in different ways within the SafetyCulture platform, namely with a calendar, kanban and timeline/gantt view. I’d love to learn more about the following from everyone:How do you check and track progress for both your work and your teams work? Would you like to see all tasks in SafetyCulture on the same calendar and/or gantt view? How often do you and your team check in with the progress of work?

1 year ago

nickmStarter

posted in Ask the community

Assigning Issues to Assets

Is it possible to allow the creation of Issues against an Asset?At the moment, you can create an Action against an Asset, however there is no way to quickly navigate to the Asset other than opening a new Window and searching for it … this creates too many additional steps and our staff have already started complaining 😀

1 year ago

Emma.FlynnStarter

asked in Ask the community

Course Change Log - Training

In the training section of TS, you can view the ‘change log’ for each course and view which user made changes to the course. The only problem with this is that is it not the users name it is a unique identifier number e.g. f39c526e-5586-438k-8a31-1cb943b7f85.How can I find out which user that identifier belongs to? Or better yet, can you change the ‘change log’ page in training to show the user name rather than the identifier?ThanksEmma

1 year ago

BJBObserver

asked in Ask the community

Scheduling inspections

Has Safety Culture the capability of scheduling inspections?

1 year ago

lduttonSpeaker

asked in Ask the community

New Fields in Safety Culture Exporter - Actions Tables

I use the safety culture exporter (described here https://help.safetyculture.com/en-US/000070/) and I love it. Just wondering if for actions you would include the label, asset and ID. here are the current fields that the exporter pulls (perhaps the audit_item_label could provide the label to this data but I can’t see how to link it )

1 year ago

Ben

posted in Ask the community

QR Codes to Launch Inspections

I recently had an interaction with someone on LinkedIn who was unaware that it was possible to use QR codes to launch an inspection. I was ultimately able to point him in the right direction and help him get a bit more out of his subscription.(You can find the answer here if you’re interested: Create start inspection QR codes | SafetyCulture Help Center)In any case… it started me thinking about two things:We do this all the time, but is it common? Who else is doing this? And in what contexts specifically? What other features of the platform are totally obvious to you, that maybe other people don’t know about? What little tips and tricks do you have that makes your workflow easier?Post in the comments below!

1 year ago

Karly

asked in Ask the community

GPS Location on Issues

Hi,Is there a way to remove the location from Issues? I’m working form home, and everytime I log an issue my personal home address displays in the issue. How can I stop this?

1 year ago

Emma.FlynnStarter

asked in Ask the community

I have a question related to SC Training (formerly Ed APP)

I have a question related to SC Training (formerly Ed APP)A bit of background first…….When we do new trip leader training, those completing the training are not actually yet employees of the company, and therefore do not have a company email address. They need to pass training to become an employee.We want prospective trip leaders to complete their training in SC and therefore would need to register the trainees in SC using their personal email addresses so they can complete the training pathways and modules.If they pass trip leader training and then are offered employment, we would want to change the email address against their user profile to their company email.My question is, will there be any issues if we switch their email addresses in their profile and will their training results still be registered against their user profile?Thanks, Emma

1 year ago

Andrew GabbSpeaker

posted in Ask the community

Notifications from externally shared templates.

We run a permit to work system with our sub-contractors utilising SafetyCulture. We share the templates externally and they complete the permits when required. When they have completed the permits they click an acknowledgement which gives us an instant notification via text and email. This was extremely effective until yesterday when the notifications stopped coming through. If one of our internal users completes a permit, the notifications come through, it is just those shared outside of our company platform.Support is working on it but thought it worth mentioning in case anyone else uses notifications with externally shared templates. If so, you may want to check you do not have the same issue.

1 year ago

christina.lordSafetyCulture Crew

posted in Ask the community

📢 Seeking Feedback on New Pricing Page Design! 🎨

Hey there! 👋We are thrilled to announce that we are working on a brand new pricing page design, and we want your input! 🚀Your feedback and insights are incredibly valuable to us, as we strive to create the best possible experience for our customers. We would love to hear your thoughts on the upcoming pricing page changes and gather feedback on how we can make it better. If you're interested in being a part of this exciting process, please comment below and I’ll reach out to you directly. Or you can email me at christina.lord@safetyculture.io. I can schedule a convenient time for us to discuss the new design and gather your valuable feedback.We truly appreciate your participation and look forward to hearing from you! Thank you for being a part of our amazing SafetyCulture community! 🌟

1 year ago

Bec CooperSafetyCulture Crew

posted in Ask the community

How does everyone collect and track licenses and credentials for workers

Hello SC Community!We are looking to introduce the ability to collect licenses and credentials from workers within the SafetyCulture platform.I’d love to learn more about the following from everyone:How do you track which licenses & credentials are required for each worker? How do you collect licenses & credentials from your workers today?Related idea:

1 year ago

Emma.FlynnStarter

posted in Ask the community

User Log ins for multiple companies

I am wondering if anyone else has a problem with user licenses where the user needs to use SC for more than one business?As a travel business we have multiple Operational Offices worldwide and these offices use SC to audit our travel products. We also operate product for other travel companies (third parties), and our operational offices are audited by the third party that we operate trips for, and they also use SC.SC only allows the user to be linked to one company, so our users can only log in to the Intrepid instance of SC to audit our product, but are unable to use that same address to provide audits for our third parties. Does anyone else have this issue and how do you manage it? Thanks in advance for any helpEmma

1 year ago

CoreySpeaker

asked in Ask the community

Extracting tabular data from inspections

Has anyone found a good way to extract data from multiple inspections of a specific template into a tabular/grid format?I’ve tried the following, all of which are not very functional:SC Data Exporter (new version with GUI) - This extracts the “inspections” in a CSV file and “inspection_items” in a separate CSV file. However, all question labels and response values are in a single column. You cannot use a pivot table on this due to needing each question label as a filter, row or column, and the response values for those separated out by label. SC Analytics - The “Responses” tab allows you to see a list of inspections for a template. If click export - table as CSV, you get a spreadsheet of the inspections but without the responses. If you click “view responses” you can see charts and breakdowns of the answers for each question. However, I cannot see responses for a question based on the responses of another question - only all answers for each question regardless of how they answered th

1 year ago

Kevin_GauschFormer SafetyCulture Crew

posted in Ask the community

Generating buy-In for moving from paper to digital

Question for the community. What are some reasons you run in to with front-line workers resisting the move from paper to digital? And how do you address them? I have my thoughts on this but I’d love to hear yours.

1 year ago

Keiran WoodsSafetyCulture Crew

posted in Ask the community

How do you use Heads Up to engage with your team?

Hi SC Community! Heads Up is designed to allow you to communicate with your team wherever they are, and know they have received the message. It’s use case can be for toolbox talks, updates, recognition and so much more.Many tend to take a while to adopt it for various reasons. But Heads Up can be invaluable in closing the loop when thinking about continuous improvement - for example a recurring incident is noticed through analytics that is regularly raised as an Action (or an Issue) linked to an inspection. When collating data or speaking with managers, it is uncovered there is a simple adjustment that could be made - like improving the lighting in a space to avoid trips and falls - where the change could be communicated using Heads Up.I’m curious as to how you and your team use Heads Up? and if you are not using it, why not? It would be great to hear some examples of how you are using Heads Up to create discussion find new ways to improve!

1 year ago

K.Maxim

asked in Ask the community

Allow users to assign access to their inspection reports on a case by case basis

I have my organisation access rules configured so that users only have access to their own inspections. I do not want to change this setting because that would mean users inspection lists would become too lengthy, not to mention that some inspections may be confidential.However, there are some instances where a user may need their manager to review the inspection report. The ideal scenario would be for the user to assign an action to their manager (which I know is something they can currently do) and when the user is notified of the action, they are automatically given access and are able to review the inspection report. Alternatively, it would be great if we were able to configure some kind of integration whereby, if a user inputs a name into a particular field, the user input into that field is automatically sent a copy of the report.If it is already a possibility I would love to know how to configure this. Otherwise please accept this as a potential idea for a future update.

1 year ago

Ben EdwardsStarter

asked in Ask the community

Map accuracy on Android vs Apple

Hi all,Not sure if this is a question or an idea, but my users find that when they pin a location on an Android device then it will often shift to the nearest address, but on an apple device they can place the pin wherever needed.This is quite important for us as we operate large locations that are often remote and dont have addresses.Does anyone else have this issue? And if so, has anyone found a work around?Thanks,Ben.

1 year ago

RM-MonashObserver

asked in Ask the community

Having an issue with image not loading a) whilst losing reception b) on an android device

Hi All,not sure if it just my device, however i am having an issue with once i lose reception i.e in a carpark basement that the image i have taken will not load even though i get the green tick?is it just me or have you found a solution for this.TIA

1 year ago

Pascale RadfordSafetyCulture Crew

posted in Ask the community

How does your team use the "Issues" feature outside it's standard intent?

We’ve started having some teams use it to record construction defects, re-stock requirements, and turn it into an internal ticketing system for licence requests. It’s also great for collecting anonymous feedback - not just from team members, but clients and members of the public. I’m curious as to how you’ve adapted issues to develop a new process or collect information in a new way?

1 year ago

Duncan HeuerSafetyCulture Crew

posted in Ask the community

Use case for an asset hierarchy?

Hi community members,We often get asked by customers to who have early access to our new assets feature to develop a hierarchy for assets. Sometimes it is for a parent-child type relationship where the child is a sub-component of the parent asset (like an engine in a vehicle). Other times it seems to be more for grouping assets together. A question we have is whether the inspections and actions on a child asset also show up on the profile of the parent asset?If the answer is yes, and the child moves to a new parent, do to actions and inspections move with it and also show up on the new parent asset?Keen to hear people’s thoughts on what are the problems they have, or what they are trying to achieve when they ask for parent-child relationships on assets.

1 year ago

Jason BaulchStarter

posted in Ask the community

How are people using the Assets feature outside of its original intent?

Hi Everyone, I’d be interested in any feedback on how people may be using Assets outside of its original intent. As an example, I want to:identify areas/zone in the warehouse that need to be maintained in accordance with 5SMy thinking is, Assets would be a a great way of monitoring the standard, scheduling audits and tracking the progress. QR codes would be placed in the area so visiting management or anyone else can see what the area should look like and conduct an audit as necessary. Look forward to discussing.

1 year ago

Emma.FlynnStarter

posted in Ask the community

Any other Travel Businesses?

Hi Everyone, I was wondering if there are any other Travel businesses on here using Safety Culture? I was curious if there is anyone else like Intrepid Travel using SC, and was interested to know what you are using it for. We might be able to compare notes and help each other in the future. Let me know if you are in the Tourism Industry, would love to hear from you. Emma @ Intrepid

1 year ago

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