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Ask the community

Ask questions about the SafetyCulture platform and get support from the community.

236 Posts
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236 Posts

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IndustriasObserver

posted in Ask the community

''CSV with Media'' export feature

''CSV with Media'' has been a very integral and helpful feature for our business. The Vertical format of the CSV sheet was detailed and thorough; we were using this to create reports on our own custom software which we specifically built around this feature. I understand that your company is moving to a more secure and reliable technology, but the features need to be similar or better. The new horizontal CSV export is a skeletal version of the former - cant back up the media folder and CSV sheet - as there is no relation to the media folder and the inspection scopes/questions - the media folder just becomes a photo dump. we manually have to search if anything is needed. VERY DISAPPOINTED.

KDaviesObserver

asked in Ask the community

Number of inspections

Within our business we instruct employees to conduct daily walk around inspections of the fleet vehicles they drive to ensure they are safe and road worthy - I can see the number of inspections is limited to 12 per year - is there a workaround where I could sign up say 10 employees to SC and they are able to conduct more than 12 inspections a year?

jonnygSpeaker

asked in Ask the community

Is there a way to show assets when in the assets Tabs that are specific to the site with regards to the number of assets. There is a filter for Site and Type. This works well.But just want the number of assets that were on a site.The Tab totals at the top show total number of assets? Also as previously mentioned big difference between owned and hired, so if there was a better way of sorting and analysing this then it would streamline this variation. Any feedback appreciated?

jonnygSpeaker

asked in Ask the community

Asset QR Code scan

With regards to Assets.In our industry Construction we have a 50/50 mix of owned versus hired.Generally the hired ones are normally more expensive and may be for higher risk activities or specialist equipment. With regards to QR Codes we apply to these assets. We can scan etc and then inspect, handover or add action and so on.Which is brilliant. However our supply chain is always that we are a sub-contractor working on a project site with other subbies and all under a main contractor (Principal Contractor - under CDM) What is the plan or is there a way to collaborate in the supply chain so that the PCs representatives can scan the item and without having SC app or similar a view only visual appears that basically shows the items and other non-sensitive information relating to it? Also.At the moment there have been some issues with the SC QR Scanner not working? Can this be reviewed and a solution found?

jonnygSpeaker

asked in Ask the community

We are currently wanting to embed competence into our system and wanted some solutions in SC. When is the next roll out relating to contractors, contractor management and the link with training.This relates to Skills, Experience and Knowledge. We are looking at trying to have a live feed within SC that supports this as part of our push for a competency matrix and demonstration of the Golden Thread.

jonnygSpeaker

asked in Ask the community

In this community the tags / labels etc on threads are minimal and really need to be expanded so users can create them when posting or more of them are required?Anyone else see the tags / labels as poor in quantity?

jonnygSpeaker

asked in Ask the community

Assets owned or hired?

Has anyone used this similar to Construction Sites where there are;Owned Assets Hired AssetsThere is a difference and when we add these to our system there needs to be a shift in what the asset does and its route and also for hired assets ability to remove from site / project so that the hired v owned work differently?

asked in Ask the community

Help with Power Automate: Flow is exporting every inspection to a spreadsheet instead of newly conducted ones.

I have set up a power automate flow exporting my inspection results into an excel spreadsheet using the Safety Culture guide (Power Automate: Export inspection data to Excel Online spreadsheets... (safetyculture.com). However, the flow is exporting every single inspection ever undertaken on the template. What I would like it to do is only upload the newly conducted inspections. Can anyone help?

jonnygSpeaker

posted in Ask the community

CV - Case Study

As part of the Golden Thread Drive.Is competency for all contractors going to be part of the journey? At the moment credentials cover 4 things?Training is awareness and assets links to equipment.There should be a protected area where the ability and training along with knowledge can be recorded as part of a drive to excellence by showing abilities and also where required the CV / Resume (live) for personnel. This then drives best practise and would link into the other SC tabs and integrations.

Sean FObserver

posted in Ask the community

I recently had the opportunity to use a voice to text app to record the answers to the questions set up in an inspection including verbal sign off and it worked really well.

Jason83Learner

asked in Ask the community

Ability to CC Managers(other parties) in Action

I’ve heard that there’s a workaround in the backend with APIs to create a type of carbon copy akin to emails for parties like managers that aren’t directly assigned tasks but need to see their statuses using Labels.It’s a shame that we have to waste our Labels feature on this basic missing feature.We currently use a program called OwlOps which has a CC function built into it allowing managers and other parties to see the status of tasks that impact their department but aren’t responsible for correcting them.Are there any ways to implement this CC function without interfering with the Labels feature?It’s an important feature that we will lose moving forward with Safety Culture.

JJVLearner

asked in Ask the community

Metric and Imperial systems in templates

New here but have been using Safety Culture for some time now.Had a question from one of our distributors that uses the metric system instead of standard.Some of my logic is based on the length that is entered (in inches).I know that you can change your settings between Standard and Metric but have no idea how that works in the template and how that converts.

asked in Ask the community

Changes in limits for exporting inspections with media (pictures)?

I have 20 fulfillment centers. Or sites. I always had the ability to filter on a specific site on the inspections page and export the pictures within the inspections. Without any notice the functionality has changed and limited to 25 insepctions and it's an extremely long process to get that media. The exporter functionality does not allow to filter on a specific site to get the media from those inspections. And because you do not have the site name in the picture file name it's impossible to find amongst 20 other sites and thousands of pictures. Help! I'm trying to export it from the analytics page but I do not have the exact screens that's displayed in the tutorial.

clairelangeStarter

posted in Ask the community

ESG - Sustainability templates

With increasing pressure on carbon emission reduction/ climate change was wondering if anybody had developed an ESG data collection template (or similar) that you are happy to share in the public library. We are keen to start more conversations around this space and welcome ideas, thoughts , conversations around this

jonnygSpeaker

posted in Ask the community

Thoughts on best ways to link assets with inspections

Well.Just been onto SC advisors and again had an issue that turns out to be another great idea? So assets. The QR code use for these and profiles and asset types defo the way to go.However like lots of orgs we have been inspecting mechanical and other equipment and tools for some time. We have IMO as an org developed / built some great templates (Me).So these templates for assets (not telematics or sensors) are already there.Assets gets released and then we can categorise and all of a sudden there is a level above what we were used to.Build the assets and add types etc. Link to sites, add the QR code and happy days?--------------------------------------------------------------------------------------------------------------------------------Well no..When scanning the asset QR code we can then see the asset.Firstly sometimes when opening the APP and then Assets and trying to scan the asset it does not work (inside SC) hence the camera or QR Code Reader App is required. When at Asset in

Christien BarberStarter

asked in Ask the community

Actions Analytics

Hi SC community!We’re trying to get more visibility surrounding our Actions and I’m struggling a little with the analytics. Does anyone know if we can:Get a list of all open actions (what they are) Determine the amount of time taken to complete an actionDoes anyone know if there is a way to filter by label, similar to how you can with Issues and “categories”?

Emma.FlynnStarter

posted in Ask the community

Onboarding Contractors

Hi Everyone, My name is Emma and I am the Safety Culture Administrator at Intrepid Travel. The business has recently acquired a hotel and we will be bringing SafetyCulture into the hotel for various different audits. However, to start off with we will be having some work done and contractors on site completing this work. We have already decided you add the contractors as free users, so they can watch some ‘heads up’ safety videos and acknowledge they have viewed them. My questions are, for anyone that works with contractors;Do you ask the contractors to download SC to their own mobile and complete the necessary, or do you have a centralised laptop or tablet where each contractor can sign in, watch and acknowledge a heads up? I am anticipating push back from contractors if we insist on them downloading an app to watch a video before they can start. Where in SC do you store important information like their trading/license number, insurance details etc?Thanks for helping me!Emma

Bec CooperSafetyCulture Crew

posted in Ask the community

Approve credentials provided by employees

We are looking at introducing an easier way for employees to provide their own credentials on the SafetyCulture platform. We believe with this new addition the need for someone within an organisation to sight & approve the documents will be required. I’m interested to know who within your business would be responsible for approving (sighting) credentials provided by employees?

AshSorensenSafetyCulture Crew

posted in Ask the community

We want to speak to you, about YOU!

We’re currently conducting discovery sessions to hear more about who you are - your challenges, motivations and who you are beyond your SafetyCulture user profile. All in the aim of improving how we communicate with you, our customers. If you have 30-40mins spare and would be willing to have a casual conversation please drop a comment or send me an email directly to ashleigh.sorensen@safetyculture.ioHope to speak with a bunch of you soon!

asked in Ask the community

Stuck creating Power BI matrix visual from different inspection_items labels

Hi everyone!Anyone knows how to extract data from a database that looks like this?When I use Inspections, since everything has a one-to-one relationship with an audit_id number, I can easily create visuals from the different columns.But when I try to use inspection_items, since there is a one-to-many relationship to the different “labels” and their corresponding “responses”, I am stuck and don’t know how to proceed. On the first image below, I put the data in Excel as it helps me visualize it better. The left side shows how the data is downloaded from a website.On the right is how I visualize it in my head so I can then create a visual in Power BI. At this moment, I only know how to extract one single response per audit_id.See second image showing what I have in Power BI.The way I do it is that I choose the label field as part of the visualization, and then I add a filter that chooses only one label and display its corresponding response.But if I do not know how to add additional label

StevenSafetyCulture Crew

posted in Ask the community

Feedback invite for new manufacturing sensors

Hi everyone,SafetyCulture is currently asking our customers which sensors would be useful for monitoring in the manufacturing (incl. food manufacturing) space.So far, we’ve heard you’d like to see energy monitoring, counting items on a conveyor, vibration for preventative maintenance, noise levels for OHS and more!Let us know what would be useful for your organisation. I’m also happy to jump on a call and go into more detail if you’d like; just DM me!Steven(Product Manager for Sensors)

LizStarter

asked in Ask the community

Recurring actions

Hello Everyone - I’ve got a few hundred assets with recurring actions linked (a simplified preventive maintenance program). In the last few months I’ve noticed the recurring actions will generate multiple times for the same asset/task/due date. Anyone else seeing this/have a solution? Thank you!Liz Lynch

Rob LangeObserver

posted in Ask the community

Date Time field converting from UTC and use in reporting

Hi all, keen to get feedback on how people have used the date field timestamp in any of their reporting (CSV export or API data feed).From our understanding:if a field in a template is Date/Time and has both Date and Time checked, that data is stored as the UTC equivalent of the actual inputted date/time (for eg, 2023-10-31T11:00:00Z) if a field is Date/Time and has only Date checked, that data is stored as 2023-10-31T00:00:00Z using the previous example (ie the 12am equivalent of the date) if a field is Date/Time and has only Time checked, that data is stored as 2024-09-02T11:00:00Z (ie UTC equivalent of the entry date, but using the Time reference)We have the challenge of metrics reporting. Using the above understanding of timestamps, if an audit is timestamped in NZ at 1am on the 1/2/2024, this would equate to 12pm on the 31/1/2024 (UTC equivalent). If my SC profile is set to Sydney Australia, I would see this timestamp as 11pm on the 31/1/2024.Extracting this data via the data feed

Andrew GabbSpeaker

asked in Ask the community

How do I view the user and lesson details of assigned recurring training?

Hi,I have started trialling the recurring training for annual refresher training. Is there anyway to see who, when and the lessons a user is scheduled against for recurring training?

Steuart Fotheringham

asked in Ask the community

Management Dashboard

Hi all,First post here, so forgive me if I’ve missed something.I’m sure many of you, like me, require to track numerous types of inspections across numerous teams with varying timescales from daily, weekly up to annually. I’m struggling to find a management dashboard / overview with what’s upcoming, what's overdue, who’s late, who’s on time etc etc etc.Can you provide some guidance on how to achieve this from both a top down and departmental point of view?Thank you in advance,Steuart

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