Question

GPS Location on Issues


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Hi,

Is there a way to remove the location from Issues? 

I’m working form home, and everytime I log an issue my personal home address displays in the issue. How can I stop this?


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2 replies

Hi @Karly ,

Currently, the only way to disable the location on an Issue is to remove the location permission for the app or web app. Are you logging Issues on your mobile device or computer?

It sounds like the location setting is not really relevant to your use case. If you don’t mind me asking, how are you using the Issues feature? Is it more for management, instead of reporting?

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Hi @Matt Lewandowski,

Thanks for looking at this for me.

We want to use it to report on exceptions to our Operational Health & Safety Policy.

It will be our operation managers (globally) who log it in SC (on our computers) on behalf of our tour leaders. Many Operation Managers work from home or remotely, so the location for the issue is not relevant.