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Ask questions about the SafetyCulture platform and get support from the community.

138 Posts
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138 Posts

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DomObserver

asked in Ask the community

Removal of Current CSV File & current data format?

We currently use the CSV file for data exportation into our own customer built reporting system.Our reporting is designed on the data being outputted in the current format of on audit per row and all the columns being there so the data set does not move where question are unanswered.However now Iauditor are removing this CSV file for a new version which will not provide columns for sub questions where the questions lie unanswered there for the data range will change on a daily basis based on response.I need the data columns to remain the same daily ?Will this affect anyone else? Does anyone know a way around my problem? Or can someone recommend another piece of software that i will not have this problem with?

jonnygSpeaker

asked in Ask the community

BILLING Edapps

Can anyone shed some light why the current Billing Process for Edapps side of SC is so poor an vague?It is basic. Doe not flow.It is really not what I would expect when building a platform for users to access and complete based on users - cost? Can someone at Edapps or SC involved with this reply in order that my query can be answered and improvement made that give customers the right information at the right time? Regards

jonnygSpeaker

asked in Ask the community

credentials

Is there a current way to add credentials for premium users whilst using the app? All can click the plus button but this gives you 5 options only. Being able to add and update your profile on the move would be great. Even better would be to update others in your team for admins etc or users with the ability to update training and other info for users within the Organisation from a smart device and tablet. Regards John

jmacdon45Observer

asked in Ask the community

Templateim using Editor is extremely slow on desktop.

I'm using the desktop app to edit my templates but it is extremely slow. I've checked memory and disk space, closed all other programs and tabs but it is painful. Anyone else had this same issue?

Emma.FlynnStarter

asked in Ask the community

I have a question related to SC Training (formerly Ed APP)

I have a question related to SC Training (formerly Ed APP)A bit of background first…….When we do new trip leader training, those completing the training are not actually yet employees of the company, and therefore do not have a company email address. They need to pass training to become an employee.We want prospective trip leaders to complete their training in SC and therefore would need to register the trainees in SC using their personal email addresses so they can complete the training pathways and modules.If they pass trip leader training and then are offered employment, we would want to change the email address against their user profile to their company email.My question is, will there be any issues if we switch their email addresses in their profile and will their training results still be registered against their user profile?Thanks, Emma

lduttonStarter

asked in Ask the community

New Fields in Safety Culture Exporter - Actions Tables

I use the safety culture exporter (described here https://help.safetyculture.com/en-US/000070/) and I love it. Just wondering if for actions you would include the label, asset and ID. here are the current fields that the exporter pulls (perhaps the audit_item_label could provide the label to this data but I can’t see how to link it )

BJBObserver

asked in Ask the community

Scheduling inspections

Has Safety Culture the capability of scheduling inspections?

nickmStarter

posted in Ask the community

Assigning Issues to Assets

Is it possible to allow the creation of Issues against an Asset?At the moment, you can create an Action against an Asset, however there is no way to quickly navigate to the Asset other than opening a new Window and searching for it … this creates too many additional steps and our staff have already started complaining 😀

Nigel ArnoldStarter

asked in Ask the community

Removing archived inspections from app

after archiving an inspection in through the internet, the inspections seems to stay in the app as in progress.Is there a way to delete the inspection so it doesn’t sit in the app?

DimplesCObserver

asked in Ask the community

Inspections that I've already conducted the photos that have already been taken isn't there a way to integrate the photos

I would like to know if I could integrate the photos from one inspection of the same location with one that I've already started because I downloaded it and I have the pictures something happened in my app that I have to start over can't I integrate the report I already had with what I'm doing now so that I wouldn't have to start over

Helping me helping youObserver

asked in Ask the community

Issues questions??

Hi!! I am trying to change the questions for one of my issue categories and create my own but I cannot find how to do this, any ideas?Any help is appreciated 😊 Thanks!

asked in Ask the community

Folders in SC Training

I’m really enjoying scrolling through the public library on SC Training.However, I’ve imported so many to have a more detailed look at it’s become a little busy - is there a way I can add courses to folders?Thanks

asked in Ask the community

SC Certified on the public course library

Hi CommunityDoes anyone know if SC Certified/ improvement specialist is available on the public library?We have SSO set up and when colleagues click the link on the website, it sends them to the Org Training section. Many thanks

lstocker713Observer

asked in Ask the community

Issue with APP and spinning circle or blank screen

We are running multiple Galaxy S8+ tabs with Android OS 11 and we seem to have an issue with them either hanging, freezing or showing the spinning circle of death when trying load. Does anyone have any experience with this issue?Our IT department is trying to solve but I thought I would reach out here.

kuvodichSafetyCulture Crew

posted in Ask the community

For the experts - how to make sense of the information I'm collecting...

I’m curious - when are teams using SafetyCulture’s analytics to make sense of the information they’re collecting vs. working with the API and connecting to a business intelligence tool like Tableau?What kinds of reports are most impactful? and is there a world where I would potentially use both?

AnabelleObserver

asked in Ask the community

Adjusting seats

Hi Team, I was just wondering why I need to contact support for me to change my seat count, but I can add/remove users from my dashboard without contacting support? 🤔 Your insights are appreciated! Thanks, Team! 🍎

jose.morenoObserver

asked in Ask the community

mainsaver

Hi all can I link mainsaver to the asset.

Kevin_GauschFormer SafetyCulture Crew

posted in Ask the community

Generating buy-In for moving from paper to digital

Question for the community. What are some reasons you run in to with front-line workers resisting the move from paper to digital? And how do you address them? I have my thoughts on this but I’d love to hear yours.

asked in Ask the community

Displaying my Analytics report on SharePoint

I’d like to share my Analytics dashboard on a Sharepoint page instead of importing my data into PowerBi and displaying it that way.Has anyone got any pointers? Is there a special intergration I need to use?Thanks

LaurencetsdObserver

asked in Ask the community

Just joined

I've just joined the community and the partner program, what's the first thing I need to know??

JosephObserver

asked in Ask the community

Importer une liste de contrôle

Bonjour l’équipe, j’ai un problème avec l’importation de listes de contrôle au format PDF ou Image.Le problème s’est produit depuis la mise à jour de la plateforme. Merci de votre aideHello Team, I have a problem with importing checklists in PDF or Image format.The problem has occurred since the platform update. Thank you for your help

asked in Ask the community

Tutorials Update?

I really like sharing the tutorial videos SafetyCulture Tutorials (wistia.net) with my colleagues as they engage a lot better than a written explanation.However, they are all quite out of date and don’t reflect the new/ latest platform so I can’t share them (a lot even refer to iAuditor 😮). Is there a timeline to update these or should I make my own?

julian.nichollsSafetyCulture Crew

posted in Ask the community

How are you currently using AI, and what do you think of the new AI-powered template builder? 🤖💫

We’ve got a brand new AI-powered template builder! Thanks to an integration with OpenAI, you can create custom templates in seconds with just a simple prompt. Psst...here’s a little secret: this feature is still in experimental mode and only available to a lucky few. But if you’re interested, just drop us a comment below and we’ll work with you to get you in on the action!We’re all ears:How are you currently using AI in your role? And what do you think of our shiny new AI feature?Don’t hold back, share your thoughts below👇 💬

ryanwallaceObserver

asked in Ask the community

sensor to audit

Is there anyway to integrate the sensors to record information to the sheet

DavinaStarter

posted in Ask the community

What can i expect from Power BI

Hi, i am considering using Power BI to extract our data and manipulate it more but i am unsure if it is the right thing to do.what are your thoughts? do you need to pay separately for it?thanks

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