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Ask the community

Ask questions about the SafetyCulture platform and get support from the community.

  • 307 Posts
  • 762 Replies
307 Posts
Bianca.Taylor
Bianca.TaylorFormer SafetyCulture Crew
published in Ask the community
Which area of the platform do you have the most unanswered questions about?

We have some ideas brewing, and we need your input 💡 We're exploring new ways to bring helpful insights and guidance directly to you. To make sure we’re focusing on what’s most valuable, we’d love to know - 👉 Which area of the platform do you have the most unanswered questions about? Whether you’re curious about specific features, looking for best practices, or need troubleshooting tips, share your thoughts! Your input will help us shape future resources and content around the areas that matter most to you.

1243
Jane-2192
Bianca.Taylor
Bianca.TaylorFormer SafetyCulture Crew
posted in Ask the community
Where are you in your SafetyCulture journey so far?

Whether you're new to SafetyCulture or a seasoned specialist, let's connect at our respective skill levels to discover ways we can learn and grow together. Check out our poll below, and if you're open to sharing, let us know what your goals are for utilising the platform over the next 12 months?

2208
Bianca.Taylor
Bianca.Taylor
Bianca.TaylorFormer SafetyCulture Crew
posted in Ask the community
Which feature do you believe has the most potential waiting to be unlocked? (Poll)

We hear your feedback and want to know more! Tell us below and we will take it directly with our Product team 💡

43312
Ruan
dholz
dholzObserver
asked in Ask the community
Galaxy Tab A7

I am trying to create qr codes off of safetyculture that when scanned with a galaxy tablet A7 lite will take my users directly to the inspection. Every phone i have tested it on works and opens the app but the galaxy tab only wants to search for the link online. Has anyone else run into this? If so how did you fix the issue.

40
dholz
SG1927
SG1927Observer
asked in Ask the community
Populate Specific Folders with Inspections

Is there a way of inspections populating the actual site folder? We carry out numerous inspection and handover documents but then have to troll through to find those relevant to specific sites. EG carry out an inspection on our phones for Smith House…….can this go straight into Smith House folder?

70
SG1927
Marcos
MarcosSpeaker
asked in Ask the community
Site-based access control

Hello! Do you know when the site-based access control feature will be released? I would need a date of release. Thanks!

405
Marcos
brett.cook741
brett.cook741Starter
asked in Ask the community
How to Search for Individual Inspections

I am using inspections as a way log reports of specific loads our job has completed. Each load has a unique identifier called a “Load Number.” The user making the report fills out a question and puts in this specific load number. I would like to be able to search all of the inspections done for the specific Load Number I am searching for, and have it pull up.

396
Quality
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
SafetyCulture buffering

Is it just me or had anyone else found SC has started to buffer recently? I have a fast broadband connection which is fine for everything else except for when I am logged into SC via a web browser.

413
Karen Starr
SafetyCulture Crew
jdallen92
jdallen92Observer
asked in Ask the community
Do all employees need an email address?

Hi, I am looking to roll out Safety Culture across the whole company to conduct pre-shift checks on plant & machiney. A lot of our staff who will be completing the pre-shift checks do not have company email addresses. Will this be an issue? I was hoping that we would not have to use any personal email addresses. Many thanks.

231
Evan
SafetyCulture Crew
Kaylee
KayleeObserver
asked in Ask the community
Set up reminder link with template

I want to set up a reminder or alert every 30 minutes link with our templates or something like that because we need to check temperature every 30 minutes. So if the conductor does not fill in next 30 minutes, they will send a reminder. Does anyone know who to set up things like that? Much appreciate it.

111
Karen Starr
SafetyCulture Crew
jonnyg
jonnygSpeaker
asked in Ask the community
Legal Permtry sysyems

Teaching out to anyone using the system that has digitised Permits USING SC? The templates are easy enough to replicate into permits, that is a given. However my query relates to Real Legal Permits and where they can and will reside on the system and for the sites for real time access to open and set barrier to ensure compliance and closure. Having used various permit schemes I am acutely aware that the permit being a legal document is above the RAMS that we produce and as such I feel that this should sit somewhere within its own part of the system. https://www.hse.gov.uk/comah/sragtech/techmeaspermit.htm If it does please advise? 👍

281
Andrew N
SafetyCulture Crew
JLL
JLLObserver
asked in Ask the community
Merging or co-working same template

Good day, we are getting ready to do an inspection on a million Sq ft facility that will require to assessors to split up to complete the inspection. Is it possible to work on the same template at the same time or is there a way to merge in the web version once we get back to the hotel? Any help would be amazing, we are new to the platform

403
tomdance
SafetyCulture Crew
dgoebel
dgoebelObserver
asked in Ask the community
Multiple Workflows Approvals

Hello, I am working on setting up a new template & need to know if I can have multiple workflow approvals. Such as EE1 does an inspection, send the workflow to EE2. EE2 sign off & sends the workflow to EE3. EE3 signs off & sends to EE4 & so forth. Any help would be great!! Deb

463
tomdance
SafetyCulture Crew
emmashuff
emmashuffSpeaker
posted in Ask the community
Documents Module: Early Access

Hi All, I was just wondering in case I had missed something. I am trying to find a forum / thread/ group related to the Documents Module that is currently in Early Access. We are currently using Docs as part of Early Access, but I can’t seem to find a discussion group similar to what the other Early Access Groups have. I’m just curious about the roadmap for Docs / have some feedback etc, and I was just wondering if there was a dedicated group for this. If anyone can point me in the right direction, that would be great! Many thanks Emma

212
emmashuff
jonnyg
jonnygSpeaker
asked in Ask the community
Template interactions and improvements

Is there a way to do the following. If not van this be added as an idea? ============================================================================ Build template Add logic or custom labels when a label is chosen or logic inserted a linked item, image or pdf is associated with the choice This links to the beta Documents roll out (both internally and for Contractors) So the option is chosen for example - Materials used - choice is Specific BRICKS from choice. When making choice there is a linked document for the brick that is automatically attached The above would automate linking items with choices. Another example would be linking specific SC training with a choice from the logic added Or an Heads Up Or an Asset Or TBTs, SOPs etc Is this available yet or in the pipeline? ------------------------------------------------------------------------------------------------------------------------------------- The above can then even be extended to link with internal area, sites, contractor

545
tomdance
SafetyCulture Crew
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
Groups issue

Has anyone found an issue with their groups setup? They are all showing as empty bar a couple. If I go into a user, I can see the templates they have access to and the groups they belong to.

242
E
SafetyCulture Crew
Mattgus
MattgusObserver
asked in Ask the community
Notification when inspection is finished

Hi, i have tried to fiigure out a way to get notifications when someone has finished an inspection. Am i blind or is this not possible?

772
Quality
Quality
QualityLearner
asked in Ask the community
Issue - Reporters Name

We need to ensure the reporters name and contact details are required questions in the Issues reporting.

100
Quality
KatieM
KatieMLearner
asked in Ask the community
Training activities that link to an asset

Hi there, Just wondering if it is possible to link learning content (any type, such as practical assessments, courses, or group training) to assets? For example, learning content available, as well as completion data being viewed independently under the assets profile. Thank you

824
KatieM
Kin Wai
Kin WaiObserver
asked in Ask the community
Permission to Guest users

I want to ask if I can set permission limitation to the specific group of guest member that they can only access to the issues and actions to their allocated site only?

221
E
SafetyCulture Crew
Badioli Francesco
Badioli FrancescoObserver
asked in Ask the community
Storage Usage

Greetings! We have been using SafetyCulture App to conduct quality inspections on our products and so far it works great, We are currently struggling with aknowledging how much Storage space of the ones included in the plan we are currently using, since we need this information to set up a rolling Space clearing schedule for managing long retention of high quality images, we were wondering if anyone else of the community had the same issue, and how eventually this lack of information got resolved.

291
James Bell
SafetyCulture Crew
Shacark
ShacarkStarter
asked in Ask the community
Analytics

Hi, I am a new user and have now been informed by SC Support that numbers answers cannot be shown in analytics, nor can I view specific templates and their answers in analytics to enable me to see trends etc. Is this correct and if so why does the system even have a calculation facility.

351
MaryO76
Saqib
SaqibObserver
asked in Ask the community
Adding/Pulling users information ie "User Fields" when completing Inspections

Is there a way where if we setup user fields which contains information like "License Number" and "Expiry date" that when an inspection is being completed we can select which users are carrying out the works and see if there documents are in date.

301
Giustina
SafetyCulture Crew
Quality
QualityLearner
asked in Ask the community
Required Contact Details on Issue reporting

I cannot see how I can make the contact details required questions on Issue templates. This information is essential for us.

100
Quality
johnmuzza1999
johnmuzza1999Observer
asked in Ask the community
Is it possible to add questions during an inspection with out going to Template?

I am halfway through an inspection, and I have some questions I would like to add some questions. Is it possible to add questions directly in the inspection? If not and i have to go back to the template, will i lose all existing work and media?

1027
Corey

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