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Ask questions about the SafetyCulture platform and get support from the community.

  • 361 Posts
  • 858 Replies
361 Posts
Andrew Gabb
Andrew GabbSpeaker
posted in Ask the community
Download templates as PDF's

Loving the new feature of being able to download a template as a PDF. This will be so useful. 

671
Jacob
SafetyCulture Crew
jgattuso
jgattusoSpeaker
asked in Ask the community
Inspection Report Sharing History

Hello. Is there a way I can verify if a specific inspection report was shared via emailed link? I’m not seeing this in the inspection history archive. Thanks

112
jgattuso
Bianca.Taylor
Bianca.TaylorFormer SafetyCulture Crew
posted in Ask the community
Which feature do you believe has the most potential waiting to be unlocked? (Poll)

We hear your feedback and want to know more! Tell us below and we will take it directly with our Product team 💡

48518
jonnyg
jonnyg
jonnygSpeaker
asked in Ask the community
Why on Assets is there no Mandatory filed s for us to use / decide - based on our businesses

The current mandatory fields within assets is not working and is very limited. Can SC Technical please provide answers as to why this is the case. Also the labels and dynamic colours?When will this or similar be added?Surely we are missing what we have in templates where a field is added that this could also be a custom drop down field that fits us better and not just standard.This chage or similar imo will only improve the current use and dat collation that also drive the transparent look, visuals and dat crunching ability of the SC dashboard system Regards Jonny

242
jonnyg
Mohammed Hazazu
Mohammed HazazuStarter
asked in Ask the community
النص يظهر معكوسًا عند تحويل التقرير إلى PDF

مرحبًا جميعًا،أواجه مشكلة وأود معرفة إن كان أحدكم قد صادفها أو يعرف لها حلاً.عند تحويل التقرير إلى ملف PDF باللغة العربية، يظهر النص معكوسًا وغير مرتب بالشكل الصحيح.سبق أن تواصلنا مع الدعم الفني بخصوص هذه المشكلة، لكنها لا تزال قائمة حتى الآن.إذا كان لدى أي منكم حل أو مقترح، سأكون ممتنًا له.

292
Mohammed Hazazu
jgattuso
jgattusoSpeaker
asked in Ask the community
Download Dashboards

Is there a way to download a dashboard (e.g. pdf file)? I see that you can download individual charts on a dashboard as picture file or csv.

122
jgattuso
JJJJJJJJJJJJJJJJJ
JJJJJJJJJJJJJJJJJObserver
asked in Ask the community
Risks & Opportunities

I am looking for suggestion in regard to our ISO system. We are a service organization, and our external auditor has taken some exception to how we manage issues regarding ISO Section 6a. Actions to Address Risks and Opportunities. We have not had any issues in the past regarding this subject. Management has made changes on how they look for them, identify them and communicate with our staff about them. This remains an issue with the auditor. I am looking for some help.

60
JJJJJJJJJJJJJJJJJ
Sree_Grsh_DF
Sree_Grsh_DFObserver
asked in Ask the community
Creating tabular checklists for audits

I would like to use SC auditing feature for my Food safety, GMP, H&S, Glass and Brittle plastic audits and more if these seems feasible. I have just noticed the SC features and been using the free version to check the features out. Is it possible to create checklists in table format and add data while audits? We use Excel sheets for this now.  I understand there are ways to do this in Question and response manner, but I’d really prefer to have this in a table format, have our logo up there, organize rows & columns for max efficiency.  Has anybody done this before? Any feature in Premium would help me to create such a table???   Any inputs are very much appreciated!!!

131
Karen Starr
SafetyCulture Crew
JJV
JJVLearner
asked in Ask the community
Shared templates

Hi Community,Maybe something you are running into as well.I have shared our templates with external users that are working out of different data centers via the Shared library so they can download it.When we update our template I have to notify them of new/updated templates.For those working in the same data center I give them access by entering their email address in “Give external access”.As I can’t download a file with all the email addresses, i need to keep track of it in an Excel.Anybody who has an idea to keep track of the 100-150 external users ?Should this be an idea instead of a question ? Jan  

90
JJV
Driller 1992
Driller 1992Starter
asked in Ask the community
in the assets section under documents

In assets i would like to have a place to store thigs like Wire rope certs so they are always available and updated on the location of the asset does anyone have a work around that would be like a folder inside the documents section that i could title as lets say Wire rope certs then place all the certs for that asset in that folder this could be handy for many other documents also.

471
Duncan Heuer
SafetyCulture Crew
TremcoPMO
TremcoPMOStarter
asked in Ask the community
Best Way to Export Images from Inspection

Ok, we have been using SC for awhile.  As we onboard more manual processes, we are met with new challenges.While everyone loves getting the URL to the public inspection report, which has ll the media attachments in one spot at the bottom, due to some other processes (like SAP) where we need to actually upload the images of say a failed roof or a safety issue to justify a charge, I ask this.Besides the end users manually clicking on each photo in the media summary and downloading to their computer and then uploading into their respective software (SAP, Salesforce), is there a better way to export or retrieve, just the .jpegs from an inspection?Not sure if the data exporter or any other add on can handle just the attachments,

322
TremcoPMO
Michael Matlin
Michael MatlinStarter
asked in Ask the community
Link a template within an inspection

Is it possible to link one inspection template that would need to be completed from another inspection template? What I would like to be able to do is when our Maintenance Department is doing TPM the first question is:  Has LO/TO been completed?  Y/N with logic and when the answer is Yes the response would be to link the LO/TO template for them to complete this inspection based upon type of equipment being PM’d.  The LO/TO template has a fair amount of logic and response sets based upon asset type. I would love to be able to do this because the PM’s are based upon departments and the response sets are quite large and to incorporate the LO/TO inspection template into each response would be a huge undertaking.Short answer is that I could do an extensive edit to the PM template and incorporate LO/TO criteria into the asset type as a prerequisite to the PM being started. Thank you Mike

100
Michael Matlin
griffithsmichael
griffithsmichaelStarter
asked in Ask the community
Edit Asset Types in Bulk

Hi thereWe have created new asset types and therefore need to update the asset types for each asset. I can’t find a way to do this without needing to update 1000+ assets individually as the edit in bulk template does not seem to work for Asset Types. Is there an easier way to do this?Any help would be appreciatedThank youMichael

150
griffithsmichael
JLL
JLLObserver
asked in Ask the community
Merging or co-working same template

Good day, we are getting ready to do an inspection on a million Sq ft facility that will require to assessors to split up to complete the inspection.  Is it possible to work on the same template at the same time or is there a way to merge in the web version once we get back to the hotel?Any help would be amazing, we are new to the platform

1004
Ryan T
Rob Rio T
Rob Rio TStarter
asked in Ask the community
Sites hierarchy - stopping midway down.

Hi - long time user, first time poster… My site hierarchy is setup as: Country > State > City > Building > Floor. I've lots of inspections that relate down the ‘hierarchy’ to the floor of a building. I now need to record a new template that is done for the whole building instead of a floor. The automated ‘site’ function in the inspection however forces me down to the bottom of the hierarchy to a floor and wont let me stop halfway.Any suggestions on how I can stop halfway down at the building name rather than a floor within it? or perhaps the preloaded ‘site’ function isn't the right thing to use to capture my inspections?Part B to this would be scheduling against this mid-point. Currently you can select the building name but it will assign the inspection to all the ‘floors’ beneath it which isn't required.I need to run analytics from this template in the future so assume it needs to be connected to the base-data set, such as ‘site’ for this to work (this prevents using the

1182
Rob Rio T
Keanu
KeanuLearner
asked in Ask the community
Site Restructuring

Hi All,I am wondering if it is possible to restructure my Sites layout. Essentially i want to move everything up a level, is this possible? Thanks

233
E
SafetyCulture Crew
Trav
TravStarter
asked in Ask the community
Analytics and template set up

Hello everyone!  I’m having difficulty setting up templates to get the data I need on the analytics dashboard…  We mainly use for site audits for our different locations/offices/departments.  I need to be able to get average score of the site safety audits of the various contractors we use on different projects.  We are trying to build a safety scorecard and would like a large part of it to come from the analytics section via the site audits that are done.  Any suggestions?  Thanks. 

2856
thais.bendixen
SafetyCulture Crew
jaydeestas
jaydeestasStarter
asked in Ask the community
Removing x2 Section Headings in Reports

I would like to remove the double up of the headings in repeat sections so that it only says "Location 1" and continues chronologically or "Item 1".Instead of "LocationLocation 1"orItemItem 1"This looks totally unprofessional in a report and I can’t seem to find how to turn the function off Image 1 of how my report showsImage 2 of how the example viewer shows it (how I want it to show up in my reports)Image 3 of how my template is set out as 

292
Toovey
DavideO_LTN
DavideO_LTNStarter
asked in Ask the community
Flagged items view as a link

Hello everyone,I would like to know if it is possible and if anyone has managed to use the flagged items as a link to the subsequent pages of the inspections. This is because in multi-page reports it is sometimes difficult for a reader to search for the relevant flagged item.We have already tried to make it easier to read by including chapters and subdivision into paragraphs, but it would be useful if clicking directly on the flagged item would take you directly to the chapter in question, so that you have all the points linked to the flagged item.I enclose an example of the numbered flagged item solution that we have adopted but would still like to improve.As you can see, the items jump from one chapter to the next and this is difficult to read for a user who does not use SC, but only benefits from the final result in .pdf format.Thanks for your answers! 

70
DavideO_LTN
Logan.Carrie
Logan.CarrieObserver
asked in Ask the community
Export of Photo Media from Inspection Reports

I’m currently trying to use the Power Automate integration to create an excel spreadsheet that summarises data from Inspection Reports from a specific template, with the last column in the inspection to include a photo/image of the defect from the inspection. The photos from inspection are stored as media during in the inspection - and when downloading the inspection reports + media, they are given a unique name.Playing around with Power Automate there is a HTTPS link to the photo available as an output, but when trying to access this link I get a forbidden or “this page isn’t working error”. Example output and link as per the below:[{"parent_id":"257116-b5a2-40ba-9ce-2e284979d9","item_id":"32aac8-58b2-4578-bcb7-9626f56d9a","label":"Photos","type":"media","options":{"is_mandatory":true},"responses":{},"media":[{"date_created":"2025-04-01T11:26:24Z","file_ext":"png","label":"Screenshot 2025-02-11 132511.png","media_id":"b77d2b78-7346-44a4-82bb-3cf89c517f4d","href":"https://api.safetycul

190
Logan.Carrie
Logan.Carrie
Logan.CarrieObserver
asked in Ask the community
Custom Document Numbering Format

The current formatting options for Document Numbering only allows [number], [first], and [last] to be included in the automated documenting numbering. Is it possible to include additional fields and the ability to edit the number of digits used in the [number] format. For example, would it be possible to change the format to be [Asset] - [Number], but the number only has 4 or 5 digits? From the above example, the final Document Number might be CV001 - 0001. The ability to utilise any of the built-in questions in the naming of the document numbering would greatly enhance the ability to filter inspection documents by their asset without opening the inspections. Kind regards,Logan

150
Logan.Carrie
Kahrax
KahraxObserver
asked in Ask the community
Custom section title on repeat sections

When creating a repeatable section, each repeated instance is automatically given the same title with an incrementing number — for example, “Instrument 1”, “Instrument 2”, and so on.When dealing with a large number of instruments (e.g. 50 or more), this makes it difficult to identify each one individually.Is there any way to work around this? Ideally, I’d like the repeated section title to either: Automatically use the value from a field within the section (such as a tag number), or Allow the user to manually rename each repeated section when it’s created. In my specific case I’m aiming for is section titles like “TT01”, “TT02”, “PT01”, “FT05”, etc., instead of generic numbering. 

170
Kahrax
LFDC
LFDCStarter
asked in Ask the community
QR codes

Hello Safety Culture Forum - would anyone be in agreement that it would be very useful if the Safety Culture programme could create a QR Code within the template. This would allow the user to create a QR code on the spot using a dedicated hand held printer and then to apply a label on the item which they have just inspected. Attached is an example of 3 no. fields from my own template which I would dearly like to see converted into a QR Code which I could then scan and send to a printer. Would be interested to hear what the community thinks?

170
LFDC
Shacark
ShacarkStarter
asked in Ask the community
Certification

I have completed the Certified Improvement Specialist as while ago and I clicked a link to get further certification and no response. Does anyone know what the further certification is and how we can get to go on it 

451
J
SafetyCulture Crew
D
Daniela.iliStarter
asked in Ask the community
analytics visibility

Hi everyone, I’ve started creating some custom dashboards in analytics but i want them to be visible for other accounts as well (not all but particular one).Is that possible or not yet? Thank you.

341
D
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