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    617 Ideas

    jonnyg
    jonnygSpeaker

    Site/group-based access for assetReleased

    1. So asset. Where do I start? Still very rough around the edges. But a glitch that needs ironing out quickly is as follows as it will create issues IMO going forward. Let assume I have 2000 assets. And also 20 sites. Of which some of these are linked to groups and teams. So i go to the Asset Tab. I create and choose to start an inspection for that asset. Now my issues is that the assets for the site/group should only be visible in order that a simple process with less choice and chance for error is done. However what currently happens if i am correct is that a user of site A Goes to Asset Tab.They are then presented by ALL the assets for the org? This feels totally wrong.We are trying to reduce information and collate and control access to information surely by having site and the access features etc for the sites and groups. This should be imo asset are only visible for the person looking who is a member of the site or group. They then simply complete and hey ho simples. This is a key feature that is missing I THINK. ========================================================================= 2. Assets So going to asset tab and starting an inspection works. However although we can link templates etc to assets the templates themselves again IMO have another gap. At the moment the response set for assets can only be chosen in the Title field of a template as a choice from the response set. I get that as in a way the title area is an index related part of the templates. However for all of us now that have been using SC for some time surely for flexibility it would have been a great thing to have the response set available throughout the template. Then when we are in a section or already in used templates we can add the asset as a response in the template - the persons completing inspection chooses (based on their site and group profiles) and then this is collated in the records against that asset. Any feedback or solutions more than appreciated.

    Corey
    CoreySpeaker

    Improve Template FoldersUnder consideration

    When Template folders was rolled out, I was very underwhelmed. It has created much more work for me and confusion for others. The feature is half-baked in my opinion. It takes up a lot of real estate because each folder is full width. It would be better to have them laid out in a thumbnail grid style so more can be displayed across the page width. When you search for templates, it’s good that it displays results across folders. However, because there is no option to display the folder name in the grid of results, you don’t know which ones are in a folder, not in a folder, or in different folders. This makes it impossible to discover which ones need to be assigned to a folder or are not all assigned to the same folder. For the former, yes, we can look at the listing with no search keyword, but then we have to filter through all the templates not assigned to a folder, page by page. Templates not assigned to a folder yet should be in an automatic folder called “Unassigned” which perhaps has a special icon because it’s a built-in folder. This would clean up the template listing. There should be a template listing view toggle to display them in folders or not in folders. Some people have a hard time finding things when organized in folders or need to manage their templates in bulk which is best done outside of folders. You can’t do this with searching if there are various template names. Users outside of Admins do not have the ability to assign their templates to folders. This should be a permission we can add to permission sets. Without this, as an Admin, I am left with the responsibility of organizing them myself. This is not a task I want to add to my job, and it’s hard to keep up with an ever-growing library of 700+ templates. Folders are still not on mobile. I thought this was the next promised feature for folders long ago. The default sorting on the mobile app is by template modified date which has little value to the people that do inspections. If they know they are looking for a housekeeping template, it would be much quicker to tap a housekeeping folder, then pick the one they need vs. typing keywords. Inspections are still not sorted in folders. Having folders on the template is only half-baked. It would be logical that you would also want your inspections automatically sorted by the folders the associated templates are assigned to. This should be a view toggle - table style without folders (current view) or folders first, then table when you open the folder.

    Brian East
    Brian EastLearner

    Near-Field Communication TagsOpen

    Could NFC scanning be added alongside QR codes, we currently use QR codes for security patrols and other inspections and NFC offers a significant improvement in efficiency, reliability, and security. The current QR system requires staff to scan QR codes at specific locations or on equipment to verify their presence, using a 32-digit hexadecimal identifier for security. However, this approach has several limitations. QR codes can be challenging to scan in low-light conditions, such as during night patrols, and they are prone to damage from environmental factors like dirt, moisture, or wear and tear. Additionally, the visible nature of QR codes exposes them to potential duplication or tampering, and the scanning process requires precise alignment, which can be time-consuming. By replacing QR codes with NFC chips, these challenges can be addressed effectively. NFC chips allow staff to log their presence by simply tapping a device near the chip, eliminating the need for visibility or alignment. This makes the system ideal for low-light environments, as NFC functionality works seamlessly in darkness. NFC chips are also more durable, being encased in protective materials that resist damage from environmental factors, thereby reducing maintenance and replacement costs over time. Furthermore, the security of the system could be further enhanced by transitioning from a 32-digit hexadecimal identifier to 128-bit or 256-bit encryption, making it significantly harder to duplicate or tamper with the chips. Unlike QR codes, encrypted NFC chips do not display their data visibly, and the logic for displaying context-specific questions can be hidden within the software backend, further improving security and operational confidentiality. While we currently start our inspection patrols by tapping a QR code to launch a template, some of our inspection contain 30 - 40 check points each with a QR code and our biggest employee frustration is scanning the Codes.

    jonnyg
    jonnygSpeaker

    AssetsNew

    ​@Duncan Heuer @Duncan. With regards to the Assets improvements. The servicing I was looking at was important in a few areas as it addresses the date requirement either for testing or servicing and once set (unless changed) per asset category it is absolute. Therefore, there are triggers required to be added when added asset types. These are then used throughout the life cycle of the asset. Once in place this gives full transparency and the control required for an asset. The triggers that are date / frequency related should also imo be applied to other areas of assets. An example being what I have explained before with regards to the Asset Type having its own colour code. RED (High) AMBER (Med) GREEN (Low) This could be based on the complexity, risk or aspects the asset can have it was to fail, leaving the company vulnerable to loss in some way shape or form. Monetary Time Incident Environmental Delays The 2 are linked with date addition for serving / inspections and the colour coding (traffic light system) for asset types. The above creates controls. Give transparency Highlight gaps / threats Promotes preventative measures including maintenance At the moment with assets, SC has improved this with additional things added that mostly relate from what I have seen to vehicular or similar assets. In manufacturing and construction industries there are many smaller asset including mobile plant and machinery / equipment that requires other evaluations, calibration, servicing, legal examinations (TeXT) etc. These account in our fleet to 95% plus and are active and used all the items hence the drive and ambition to get the visualisation and triggers as explained. It is important that the asset process is also interlinked to the other areas of SC. We have this with our templates linked to the assets so we can understand what has / is inspected and is it within a duration we have set. Has mentioned earlier when service dates, dropdown options etc are added then we will have the ability to link… Gaps Training Heads Up Credentials Users Inspections Issues Etc to assets. Hope this makes sense.

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