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API - Integration with Back Office Systems

  • January 27, 2025
  • 1 reply
  • 102 views

charnsadkins

I am looking for some help and guidance on improving our use of SafetyCulture (Iauditor) with regard to information stored on our back office database.  We carry out 800+ inspections every year and a lot of data in our back office system is transferred manually into Inspection templates by officers.  It would be great if we could automate this process as we know how which premises are due an inspection for the year and we can export this data out.

If we could get some help on this I would be really grateful.  Thanks

Best answer by Austin Turner

That sounds like a great use case for integration, we have many customers who start and pre-fill inspections using our API before they are completed by users in the SafetyCulture app.

Using the API, I often see customers using these three steps:

  1. Start an Inspection
  2. Update an Inspection
  3. Share an Inspection (Note this does not notify the user, you may like to send an email or raise an action containing the Inspection Deep Link)

If you would like someone else to build the integration for you, please let me know your details in a direct message and I will try to introduce a SafetyCulture Partner who could build this for you.

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Austin Turner
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  • SafetyCulture Crew
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  • Answer
  • January 27, 2025

That sounds like a great use case for integration, we have many customers who start and pre-fill inspections using our API before they are completed by users in the SafetyCulture app.

Using the API, I often see customers using these three steps:

  1. Start an Inspection
  2. Update an Inspection
  3. Share an Inspection (Note this does not notify the user, you may like to send an email or raise an action containing the Inspection Deep Link)

If you would like someone else to build the integration for you, please let me know your details in a direct message and I will try to introduce a SafetyCulture Partner who could build this for you.


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