We have completed some training modules but we cannot see any information on the training matrix. There are no users or courses appearing. I have administrator permission.
Question
Training matrix
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Hey
There are a couple of reasons as to why you are unable to view information in the training matrix -
- The training matrix contains mandatory courses only and only 100 courses can be shown in the report at this time.
- Data delays in analytics - training course data can take up to 160 minutes to sync and show in training analytics. You can find more information about this, here.
Please let me know if this provides clarity and if those courses end up displaying...Very happy to look further into this for you 🙏🏽
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