Dates (both actions and Issues)
- It would be nice to have a reminder date on both issues and actions i.e. I want to finish this action/issue on Aril 30th but the next time have to do something or want to be reminded to look at this is April 10th.
Followers/ Viewers (both actions and Issues)
- Assignees is great (the people who are responsible for fixing this issue)
- It would be nice to also have followers i.e. people who want to see the progress but are not responsible for completion their might need to be two levels (view only and edit)
- the use case here is Bob reports an issue with Machine 1 (he can see the issue) it gets assigned to maintenance (they can see the issue) but bob’s shift lead and the other shift leads can’t we don't want to add all of them as an assignee because they are not responsible for working on it but they do need to see that it’s open and maybe make comments on it. They need to see that it open because they are likely under temporary operating procedure till the issues it repaired i.e. the can’t run at over 2000 RPM till the issue is resolved
- the other use case is if the shift lead can see the issue, and someone on his shift says hey we have a problem with machine 1 they can say we already have an issue with that ID# I’ll add a comment to ask to escalate the issue or that it’s getting work note the shift lead is still not responsible for completing the task
Assest (issues)
- it would be nice to have the option to tag issues to an asset