When a user attempts to join our organisation via an invite link and no seats are available, the system should notify the admin to approve the new user and trigger the purchase of an additional license. This would prevent users from being denied access and would eliminate the need to pre-purchase extra seats in anticipation of new users.
Just like upgrades can be requested, new users should be able to request to join instead of getting a message saying “we’re too full”. Doesn’t make us seem inclusive.