+5We have a lone worker who has had an issue the last two days of not being able to stop lone working jobs. When he selects complete, It just has the three dots cycling as if it is thinking about it.
He has force stopped the app and restarted it. The only way to stop it has been to wait for the duress alert to go off.
Has anyone else come across this?
+1Not had this issue yet Andrew. Only annoying one is the activity stopping after closing a panic false alarm.
+5I know
They are aware of it so guess a fix will come through at some point
+1Thanks Anrdew!
Haven’t heard of this one,
Thanks
+1
+1
I would like to know your thoughts on how you would track it from an analytical view? If we have a scenario where you raised a panic by mistake, and then an incident really occurred, would you expect to see that a false alarm and incident occurred on a single job?
Would be great to understand what is important to you when it comes to reviewing the data and how that helps shape any decisions.
+1
From an analytical point of view, it would be good to see the list of panics, categorised and with the time raised and closed and any other relevant details such as panic type.
Thank you again
+5hi
Two users have complained about lone worker thinking but not doing anything. One has Samsung galaxy and an iPad. He had a good signal.
the other user was unable to stop lone working when he arrived home and was connected to wifi
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