Skip to main content

Has anyone else received lone worker access but can't use?


HarryGould
Forum|alt.badge.img

Hi everyone! 

 

I recently had my lone worker early access granted but I can’t seem to follow the instructions as the setting option is missing. Has anyone else had this issue before or provide any suggestions?

 

We currently use SHEQSY so this function will be really useful for us.

 

Thanks,

Harry

 

8 replies

Nick Brown
SafetyCulture Crew
Forum|alt.badge.img
  • SafetyCulture Crew
  • 19 replies
  • March 7, 2025

Hey Harry,

Looks like the permissions set you have doesn’t have ‘Settings’ manage for lone worker. I’d suggest speaking with a member of your administrative team to change your permissions set, or the capabilities of your existing permissions set.


HarryGould
Forum|alt.badge.img
  • Author
  • Starter
  • 5 replies
  • March 7, 2025

Hi Nick, I am the admin for the account so should be able to amend anything required if you could point me in the right direction? Thank you!


Nick Brown
SafetyCulture Crew
Forum|alt.badge.img
  • SafetyCulture Crew
  • 19 replies
  • March 7, 2025

Hey Harry, - you should be able to navigate to ‘Settings’ → ‘Permissions’ and then find your current permission set, click the edit/pencil button, and then scroll down to lone worker and tick ‘Settings’. 

 

Happy to do this on your behalf with approval.


Andrew Gabb
Forum|alt.badge.img+5

Hi ​@HarryGould 

This will sort you out. I came up against the same thing. 

 


HarryGould
Forum|alt.badge.img
  • Author
  • Starter
  • 5 replies
  • March 7, 2025

Perfect, that has now worked!! Thanks so much for the quick response and help Nick


Andrew Gabb
Forum|alt.badge.img+5

sorry ​@HarryGould 

I sent the wrong screen shot. here you go

 


HarryGould
Forum|alt.badge.img
  • Author
  • Starter
  • 5 replies
  • March 7, 2025
Andrew Gabb wrote:

sorry ​@HarryGould 

I sent the wrong screen shot. here you go

 

Thanks Andrew, all sorted now that was the issue!


Nick Brown
SafetyCulture Crew
Forum|alt.badge.img
  • SafetyCulture Crew
  • 19 replies
  • March 7, 2025

@Andrew Gabb appreciate your collaboration!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings