Skip to main content
Solved

Unable to delete or remove credential types?


jacobcarlyle
Forum|alt.badge.img

Unable to delete or remove Credential type. 
I created a test credential that has no entries. I now can not remove it.

Best answer by Bec Cooper

Hey @jacobcarlyle and @Corey - Just letting you know we have released the ability to delete empty Credential types. 

We don’t yet have the ability to move Credentials to a different type but you can rename the type as a workaround for now. We’ll monitor feedback to see how much of a need we have for move credentials from one type to another and discuss prioritisation if we see more feedback. 

 

Let us know if you have anything additional. We love to hear all feedback! 

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

Corey
Forum|alt.badge.img+6
  • Speaker
  • October 27, 2023

I checked and have the same issue. I can only rename it.  No users have any credentials uploaded to that type, so it’s not like it’s locked due to being used.  There is no delete credential type option.


Bec Cooper
SafetyCulture Crew
Forum|alt.badge.img+2
  • SafetyCulture Crew
  • October 30, 2023

Hi @jacobcarlyle and @Corey thanks so much for trying out the new Credentials functionality and providing feedback. You’re right, currently the only option with types is to rename it. We will add the ability to delete an empty type altogether in the coming weeks based off of your feedback above so thank you again for providing it. I’ll update here once we have delete available. 


Corey
Forum|alt.badge.img+6
  • Speaker
  • October 30, 2023

Thanks! 

Of course, if you allow deleting, it would need to check that no users already have credentials of that type added to their profile.  Perhaps if someone does, it prompts with a few options:  “Confirm - Deleting this credential will delete any existing credentials of this type already added to any user profiles.” or “Reassign all existing credentials of this type already added to any user profiles to a different credential type [Dropdown of other credential types]” (if there are other credential types only) or “Cancel.”


Bec Cooper
SafetyCulture Crew
Forum|alt.badge.img+2
  • SafetyCulture Crew
  • November 13, 2023

Hey @jacobcarlyle and @Corey - Just letting you know we have released the ability to delete empty Credential types. 

We don’t yet have the ability to move Credentials to a different type but you can rename the type as a workaround for now. We’ll monitor feedback to see how much of a need we have for move credentials from one type to another and discuss prioritisation if we see more feedback. 

 

Let us know if you have anything additional. We love to hear all feedback! 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings