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Syncing problems on the mobile app

  • January 17, 2023
  • 3 replies
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The droids you're looking for
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Not sure if it’s just me, but I feel like syncing speed on the mobile app can be a bit slow. Not always, but can be annoying to deal with when I need to see the photos I took on the mobile app, on the web app.

Best answer by Yuming

I have this problem to. I ask their support and they ask me to log out log in and that fix problem.

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    3 replies

    Yuming
    SafetyCulture Crew
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    • Yuming
    • SafetyCulture Crew
    • 7 replies
    • Answer
    • January 24, 2023

    I have this problem to. I ask their support and they ask me to log out log in and that fix problem.

    The droids you're looking for
    1 person likes this
    • The droids you're looking for
      The droids you're looking for
    The droids you're looking for
    Helper
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    Thanks @Yuming! Just to confirm, you logged out and logged back in, which resolved the syncing problem?

    Yuming
    SafetyCulture Crew
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    • Yuming
    • SafetyCulture Crew
    • 7 replies
    • January 24, 2023
    The droids you're looking for wrote:

    Thanks @Yuming! Just to confirm, you logged out and logged back in, which resolved the syncing problem?

    Yes. Log out log in, and problem fixed. Make sure you have good internet too.

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