Replies posted by esusatyo

7 Replies

PaulP
PaulPObserver

Customise actions emailsNew

Thank you, we’ll definitely considering this when we’re working on the notifications improvements. Thank you for using SafetyCulture Paul.

4
esusatyo
SafetyCulture Crew
2 months ago
PaulP
PaulPObserver

Customise actions emailsNew

Hey @PaulP, Thanks for the great feedback. I’m one of the engineers from the Actions team, and this improvement is something that has been in our radar. Hopefully we’ll get to it soon.To understand better, what other info would be good to be included for you? I saw @Corey ‘s suggestion of seeing the inspection detail. How about sites, assets, etc? I’m conscious of striking the balance as giving too much information in the email could leak the data, especially if someone accidentally assign the action to an external assignee.CheersEnrico

4
esusatyo
SafetyCulture Crew
2 months ago
swhite
swhiteLearner

Link any action to an inspectionNew

Hi @swhite, thanks so much for your feedback and your comments.At the moment we use the “Link Action” feature specific for each Asset/Site because a lot of our customers prefer to have one action per asset that they are inspected. I can see how being able to link to any actions will be useful for your use case. I will keep you updated if we have an update to this feature in the future.ThanksEnrico

4
Matt Roche
1 month ago
L
LizObserver
asked in Ask the community

Recurring actions

Hey @Liz ! I haven’t experienced this issue before. One of the possibilities is maybe your Assets are named similarly, or you have accidentally created multiple recurring actions that’s due at the same time. If you contact the SC Support team with your SC’s account email address, I’m sure they will be able to help you sort it out.CheersEnrico

1
esusatyo
SafetyCulture Crew
3 months ago
G
garybonnettStarter

Map view of actionsDiscussion ongoing

Would love to see a GPS map view of Open Actions so that based on my current location, I could see the closest sites and what actions are open that I could easily go to and take care of.  Thank you for the suggestion @garybonnett ! We will consider it.

1
esusatyo
SafetyCulture Crew
10 months ago
Matt Roche
Matt RocheSpeaker

Improvements to viewing actions and flagged items in inspectionsNew

Hi @esusatyo, Please see below which is the same saved report but viewing it from the iPhone (left) and PC (right). The user on the phone can see some “red flags” with two previous flagged items. The user reviewing or even entering content on the PC (I’m unsure how it looks on the iPad) doesn’t see the 2 previous flagged items.   Numbered closed actions for a question on a site, similar to the above left open actions would be handy. This would allow you to easily view complete items, or even restore/reopen complete items because they are a problem (to do) once again.  Hi Matt, thank you for the reply. For 1: If the inspection is conducted on the same Site, it should be showing the currently open actions and previously flagged items on iPad as well. Unfortunately it does not support the web at the moment, is having it shown on the PC a big part of your Inspections workflow? If so we may consider adding the feature in the future.  For 2: Good to hear that closed action count would be a

4
Matt Roche
10 months ago
Matt Roche
Matt RocheSpeaker

Improvements to viewing actions and flagged items in inspectionsNew

Why can’t we see ‘Flagged Items’ online when reviewing an inspection, but I can see them on my mobile? On my mobile, I can see Open Actions and a number. It would be good to see Closed Actions and a number too. To give you an example where this would help: We raised an Action as a Contractor has not installed a required sign. The Contractor then marked the action as complete. When going to the site again, we flagged the same issue. There is no option to change a Closed Action to Open or Incomplete on your phone and even clicking a flagged item would be far more beneficial if it provided a summary like an Open Action, and not just linking you to a previous report in its entirety.  As I review a second site inspection report online (for the same site), I do not see any reference to Flagged Items or previous Closed Actions. I can’t even see that a previous Action has been raised (if it has been marked as Completed). Hi @Matt Roche thank you so much for your feedback. Just to clarify som

4
Matt Roche
10 months ago
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