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We have some ideas brewing, and we need your input 💡

We're exploring new ways to bring helpful insights and guidance directly to you. To make sure we’re focusing on what’s most valuable, we’d love to know - 

👉 Which area of the platform do you have the most unanswered questions about?

Whether you’re curious about specific features, looking for best practices, or need troubleshooting tips, share your thoughts! Your input will help us shape future resources and content around the areas that matter most to you.

 

The Workato Integration builder is probably the area lacking the most documentation.  There should be pre-made examples of things and articles showing recipes for common things, as well as tips and tricks.

Next would be the Exporter and the Power BI sample dashboard.  How to take advantage of them, what to do with the information, how to customize the dashboard, etc.

The area I probably have the most questions about are things we aren’t leveraging much. For example, Sensors and Marketplace.  I can’t say how good the resources are because I haven’t yet dug into them yet.

There are minor things missing in the resources at the detailed level of different features.  For example, nothing explains that “partner” courses in Training cannot be edited once you import them or that you’ll get a notification if there is a new version.  I had to learn this through discussions with our SC team. The feature itself needs to state this before you import too.

I would consider myself a power user, so I’ve figured a lot out on my own.  Not everyone has the capability or time.


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