New data "Exporter" application

  • 29 April 2024
  • 3 replies
  • 62 views

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We have been a member of Safety Culture for over 8 Years.

 

Our company uses Iauditor for all compliance and safety reporting. We complete aprox 200 reports in a month. The new feature of having a secondary application to download media files is completely irrational and inefficient.

 

We used to be able to select a report and export the csv and media. It was that easy. This media is then used to upload onto our customers portals. 

 

Now we need to use a seperate app. highlight the field's and day, export all the data from that day, then sort through all the audits of that day to determine which report this has come from. This adds alot of time to the process and is completely inefficient.

 

This is putting tremendous strain on our internal admin systems.

 

If this is not rectified back to what it was we will be seeking an alternate company who can provide this feature.


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3 replies

Hi Adam, Apologies for the inconvenience. We're exploring a more robust solution for exporting media files, which may require some time to implement. In the meantime, feel free to continue using the legacy CSV with media option.

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Thank you for adding it back to my system.

 

Adam

Userlevel 3
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Is the CSV still an option for all orgs as I agree.

 

The original was fantastic.

 

It should be a choice of CSV or specific info as described.

 

If it ain't broken don't try to fix it.