Issue with APP and spinning circle or blank screen

  • 4 October 2023
  • 1 reply

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We are running multiple Galaxy S8+ tabs with Android OS 11 and we seem to have an issue with them either hanging, freezing or showing the spinning circle of death when trying load. Does anyone have any experience with this issue?

Our IT department is trying to solve but I thought I would reach out here.

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1 reply

Hi @lstocker713 

Thanks for bringing this up! This does sound very unusual with the app hanging and freezing. We’re keen to investigate this further for you and get you up and running.

I’ll have a team member reach out to grab some details off you and look into this further. 

Thanks again 👍