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Replies posted by Jacob Tait

13 Replies

Newest first

Emma.FlynnStarter

posted in Ask the community

User Log ins for multiple companies

Hey @Emma.Flynn! Thanks for posting regarding this topic. To quickly introduce myself, my name is Jacob, I’m a Product manager at SafetyCulture and have observed the problem you are outlining quite a bit!A few questions come to mind in your specific case, which I’m curious about:Is there centralised management of these Operational offices? Do you require the same levels of access and permissions within each organisation? I’m assuming you might see to see ‘less’ information in those third party accounts you mentioned. How do you intend to share or collate the data captured in each organisation? How many people do you believe would need to login to multiple organisations?I’m glad to note we are working on a feature that allows a single user to belong to many organisations, including the ability to quickly toggle between those organisations in seconds. If you want to send me an email at jacob.tait@safetyculture.io I can grab some details off you and get you up and running :)

SFD-FM2Observer

Having Site informationNew

Hey @SFD-FM2 , thanks for the feedback! To quickly introduce myself, I’m Jacob, the Product manager for the Sites team.We are thinking through this concept and would love a little bit more information if you have the chance. What sort of site information would you like to add? And why are documents important to you?

CoreyHelper

User Visibility "Everyone" Setting to Have Team ListNot planned

Hey @Corey, thanks for the feedback here! We have pondered for a while on a balanced approach which would serve the needs of the sharing & assigning experience.I like your idea as a 4th option, but I’m also wondering if an alternative could be:Have a ‘Suggested’ or ‘Frequently Assigned’ area at the top of the assignee dropdown. Which would show those you regularly ‘work’ with. This wouldn’t be a toggle in the user visibility section, it would just be a default for every user The more common pattern we have seen is removing the dropdown entirely and only having a search bar. The big assumption here however would be that everyone knows the name of the people they work withWhat are your thoughts?

Ben SnydersObserver

Ability to define rolesNot planned

Hey @Ben Snyders and @Corey,Thanks for submitting this idea! We really like the concept of ‘Roles’ within the platform. The challenge we sometimes face with major changes like this is where to start? There’s so much opportunity and quite a bit of complexity with existing structures (Groups & Sites).Our current thinking for an upcoming feature is to not only have ‘Roles’ within a user’s profile but expand that to a number of different ‘attributes’. This is a relevantly common experience with ADs and HR platforms. So instead of just name, we could have:Job Title (Role) Department Contract type (Full time, Part Time, Contractor) Licences and Credentials Custom fields so administrators can create their own fields. So for manufacturing that could be ‘Manufacturing Line’ etc Once admins can now flexibility ‘classify’ their workforce, we will then provide an automated way to automate group membership. Ie: (All current and future users who are a ‘Contractor’ and have the role of ‘Office

Ben SnydersObserver

Addition of data associated with SitesDiscussion ongoing

Hey Ben, thanks so much for raising this. A lot of these examples are super interesting ways in which we could improve Sites to better access controls, permission and assignment across the platform. Over the past few years we have believed that automating access based on a worker’s location is quite powerful. However what we are realising now is that using location is great for some workers, but it’s not a catch all for everyone. Perhaps we need to classify people by more than just location to best assign them work. Do you think this sentiment holds true for you @Ben Snyders and @Corey ? Do you have examples where maybe there’s another classification to use (perhaps a Job Title, or Department etc)?

CoreyHelper

GPS Location on Site (Auto-Select)Not planned

Hey Corey, thanks for submitting this idea! My name is Jacob, I’m a product manager here at SafetyCulture, specifically working with the team that works on the Sites feature. I love the idea here! Can I ask are you logging each inspection with a ‘Site’ via the ‘Site Conducted’ question, then entering the site’s location in again via the ‘Location’ field? If so, what’s the purpose of needing to see a location on a map?

Ben EdwardsStarter

Site Owners and CategoriesNot planned

Hey @Ben Edwards , my name is Jacob, I’m a Product Manager here at SafetyCulture and look after the ‘Sites’ team. Thanks so much for spending the time to write down some feedback.Both pieces of feedback here are quite timely. We have been thinking through ways of having site owners/managers who have direct control their team for a little bit now. We haven’t started any work in this space but we would like to soon. Would you like to catchup to discuss this in more detail? In regards to ‘categories’, ‘tags’ or ‘labels’. Again this is a space we have begun exploring, the Actions area of the product have ‘labels’ now, and we hope to extend that to ‘Sites’ in the future.

Emma.FlynnStarter

Include job position in a user details so I can use it for group managementPlanned feature

Hey Emma, Thank you so much for your suggestion. I’m Jacob, a Product Manager here at SafetyCulture. My team focuses on the area of the platform you’re referring to. Your idea is very well timed! We have begun thinking about a very similar idea over the past few months. Would it be possible to spend 30mins with you to discuss your idea in more detail? Thanks,Jacob

Austin TurnerSafetyCulture Crew

SafetyCulture Exporter User InterfaceReleased

New→Work in progress

Jacob TaitSafetyCulture Crew

Role-based permissionsReleased

New→Planned feature

Jimmy DrumObserver

Service Level Agreement in ActionsReleased

Updated idea statusPlanned feature→Work in progress

Jimmy DrumObserver

Service Level Agreement in ActionsReleased

New→Planned feature

Stevie HansenObserver

Connect Sensors with the Sites featureDiscussion ongoing

New→Discussion ongoing

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