I believe annotation only works on a tablet or phone, not on a desktop. It would be great for it to work on all devices the exact same. 

Hey @gary.thistlethwaite  thank you for creating the idea!

To address part of your post – uploading a template image for annotation is definitely possible right now. When editing a template, there’s an option to Upload image to annotate for questions using that response type.

But you’re absolutely right with the pain point for not being able to annotate on the web app.

I’ll update the post title to focus the idea on that point so other community members can find and upvote the idea :)

Being able to annotate from the web app would help productivity in my case. I have always thought there should be a way to do so and have been surprised this has never been implemented. Currently, when I do an inspection there are areas where I have to use a remote robot camera to capture pictures, which then has to be download onto a laptop and imported into SC. I then have to go back into the mobile device to annotate any images I uploaded the report. Being able to annotate from the web app would eliminate extra steps.

Hello @gary.thistlethwaite, @jacksod , and  @RV P. I.  - I want to let you know that this feature was just released by our team yesterday. 

You can now annotate media directly on the web with the same tools available in our mobile app.

I’d love to hear your feedback on this new release and to know if it’s meeting your business needs as intended.

Thank you,

Karen

The annotate tool needs to give the user the ability to capture an image during the inspection and then annotate. It doesn't appear that this can be done on any device? Or am I missing something? Seems like a logical thing to want to do during an inspection...