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For hourly employees that conduct inspections daily, most of them are sharing accounts. They share iPads rather than having one dedicated to every employee.  Asking them to go to More to see who is logged in, log out, type a full email address, and type a full password (which they will forget) multiple times a shift would be an unreasonable ask, let alone getting them to do it once a shift if they had their own iPad. 

A method of fast user switching between specific users on one device would be ideal. 

  1. This would need to be coupled with the request for a new license type or more inspections for Lite users (Pay as you grow with Lite seats | Community (safetyculture.com)). It would be unreasonable to purchase a Full license for every employee, so splitting that cost up with individual, less costly licenses would be better. 
  2. The SC app settings would need a toggle to enable fast user switching on that device.
  3. Each user who wants to share the device would login to the SC app once for it to store their credentials.
  4. When they login the first time, it would prompt them for a 4-digit pin code (if Face ID or Touch ID could be used for multiple people, that would be better), and to take a picture of themselves.
  5. The SC app would need a way for fast-user switching enabled devices to easily see who is currently logged in (profile picture and name always visible on the top).  Without this, they will forget to switch to themselves when picking up the iPad.
  6. To switch users, they’d simply click that name/picture, choose their name of users already pre-setup and logged in (with an option at the bottom to add another user to fast switching), and enter their 4-digit code.

This would solve the issue of having to ask with a question who people are because they’d be conducting work as themselves. Our data would be significantly better.

Thanks Corey,

We couldn’t agree more. We’ve been discussing the need for this mode as well. The draft thinking is that the admin will be able to put a device in “shared” mode which would make a kiosk style log in available to make it as easy as select yourself and to type in a 4 digit pin. 

I don’t currently have a timeframe for development of this capability and will include you in the research when we get to it. Let’s check in on this the next time we catch up too.

I’ll add this to ideas part of the Community so that people can vote it up and we can get feedback.

Thanks again Corey!

Hugh

VP Product, SafetyCulture.

New→Under consideration
New→Under consideration

A couple other things to add to this:

An admin setting to auto logout accounts on the workstation-mode devices. 

If the device was locked or the app not recently loaded, then a user unlocks the iPad or loads the app, having a full-screen picture of the currently logged in user would be a nice reminder if they need to switch users.

Thank you Corey for initiating this.

In complete agreement, this is must have functionality especially when using industrial devices.

Logging in using credentials doesn’t work offline. So when sharing devices, and depending on logistics, for instance in a mining setup, user would have to travel a lot of distance to get connectivity to be able to log the previous user out and login.

PIN would resolve that issue as long as the user previously logged on to SafetyCulture on the device.

Another important component is also being able to enforce passcode on install from an MDM level, e.g. we provide the App commands via Workspace One and on install the settings are turned on before using the application.

 

 

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