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402 Posts
SteveC_UK
SteveC_UKStarter
asked in Ask the community
Lone Working for Contractors

Hi all. We are looking to introduce the lone worker feature and see that the user needs to be minimum of a lite seat. How are sites managing contractors that just need access to the lone worker feature? I assume you have some free lite seats that you assign to contractors when they require to use this function. Currently we would only use training, credentials and lone worker for our contractors.

252
SteveC_UK
jonnyg
jonnygSpeaker
asked in Ask the community
SC Training and ED Apps

I have a query that someone can surely answer.😁 For either of these there are 2 different things for refresher is type training.I have just naturally assumed that a course is built and with for example Brain Boost we can nominate information that is sent out periodically to personnel who have passed the original course.This is in the form of a question that was in the original course. They answer questions from the questions sets of the original course. This is set by us (Admin) etc. This will be as per the setting of the course and Brain Boost. std planned routine (example  if we plan to send the boost etc. related to the course every 3 months) and the person gets most or all of some random questions correct then, happy days. They then get some more questions in 3 months This is then saved in SC training (in course related and user related info) Should however the person not do well and scores poorly etc then  We automatically send the course  related question via Brain Boost to the

181
Melissa Tran
SafetyCulture Crew
hllp11
hllp11Observer
asked in Ask the community
Analytic Dashboard Map (Legacy)

We conduct inspections across eight different states. In the legacy analytics dashboard, there was a map that displayed the locations (from the GIS location) of these inspections. However, this feature is missing in the new dashboard platform. Will the map feature be brought back in the future?

171
thais.bendixen
SafetyCulture Crew
JohnG
JohnGObserver
asked in Ask the community
UK Time Issue / Clocks changing to BST.

Has anyone seen that dates are reported incorrectly due to the clocks changing to BST?Currently (before the clock are changed to BST), when a date is entered which is after the clock are changed to BST. The Date in incorrectly report on the Excel output ,as 1 deducted.For example: 2nd April is recorded as 1st April (01/04/2025 23:00)

342
FHICristian
FHICristian
FHICristian
asked in Ask the community
SafetyCulture Buffering and Not Saving Responses

Hello,We've been experiencing ongoing performance issues with SafetyCulture for some time now. The platform frequently buffers, takes a long time to save team member responses, and occasionally fails to save them at all.Our team members are trained to use SafetyCulture via Google Chrome on Microsoft Surface Pro tablets, accessing the platform through the web.While clearing cookies and cache offers a temporary fix, the issue keeps recurring. Is there a more permanent solution available?Any guidance or support would be greatly appreciated.Thank you.

504
FHICristian
jonnyg
jonnygSpeaker
asked in Ask the community
Assets on Analytics

Is there a plan to be able to ask and build more KPIs and dashboards on assets etc.Some basic limitations at moment with regards to a… Asset Dashboard Linked to Sites.Users and so on. We utilise assets to projects that will move around different projects (Project Locations are sites)It is important that this information is correct at all times, for cost, hire, off hire, inspection and so on. Can you advise if this type of improvement in analytics is in the pipeline or can be considered? Ta Jonny

130
jonnyg
Adrian Garibdass
Adrian GaribdassObserver
asked in Ask the community
Edit a published Heads Up video.

Can you delete or replace media content to a Heads Up that has been published?

281
Shaunwc
SafetyCulture Crew
Nick
NickStarter
asked in Ask the community
Legacy Analytics

The new analytics are really poor!Why can we not create tables based off our own custom response sets - it practically makes the analytics functionless for me now - extremely disappointing considering the legacy format allowed for easier summarising of audit data.I have attempted the Legacy to New to replicate what i had and it really does not work.  I have even discussed this at length with a customer service advisor who has basically told me - it cant be done.Has anyone had any success in managing to obtain more meaningful analytics?? 

761
Jacob
SafetyCulture Crew
Andy B
Andy BSpeaker
asked in Ask the community
Ipad Sync Faliures

Has anyone had consistent Sync Failures with Apple Ipad’s ?I have a number of ipads that will fail to sync templates only as during a manual sync, trying to see if its an Ipad Version this or something else ?I’ve tried all the online help steps, log out log in etc . Thanks

252
Andy B
S
slenahanObserver
asked in Ask the community
integration with IBM Maximo

We are beginning a Proof of Concept with Safety Culture.  Safety Culture will be helpful if we can integrate with our Asset Management system, IBM Maximo.  Have any end users done any integration with IBM Maximo?  or PowerBI?  Any experience with integrating with other systems?  Thanks.

633
W
Mike-MLA
Mike-MLAObserver
asked in Ask the community
Flagged response new analytics

The new update to the analytics appears to have removed the capacity to compile flagged responses. My business reports on clients, we then review the flagged items and collate data for the client to spot trends etc.  Each client has their own template and the data is drawn monthly from the inspections / reports. Why has this function been removed? The update is very difficult to use and despite two hours on support I still have no answer or workable solution. 

150
Mike-MLA
tammiebreneger
tammiebrenegerObserver
asked in Ask the community
Issues filter functionality

Is it possible to add filters to the issues function for more responsive drill down reporting? I need to be able to filter by consultant name

262
Ady
shannon
shannonObserver
asked in Ask the community
Extracting multiple reports in CSV - hyperlinks attached

Hi Is there a way when you extract multiple reports through CSV that one of the cells can be a hyperlink to the report or extract the photos in the report 

121
Ady
P
PRC2024Starter
posted in Ask the community
System Updates

Hello :)  I would like to engage with the development team to explore the feasibility of creating a subscription-based notification system. This system would inform users about all the recent changes and updates implemented within our systems.While I am not referring to major updates such as the recent integration with SAP and other significant tools, my focus is on the smaller, yet impactful changes that directly affect our daily operations. These updates are crucial for users who frequently interact with the system, as they enhance our awareness and enable us to communicate these changes to other business users effectively.For instance, updates to system templates, such as the new capability to add tables when creating a template, or modifications in the shift design options, and the removal of certain minor features, are the types of changes I am interested in.By implementing this notification system, we can ensure that all users are promptly informed about these enhancements, there

171
Ady
Alan
AlanObserver
asked in Ask the community
Job Safety Analysis

We have made several attempts at creating a template to conduct Job Safety Analysis but each has had a “Fatal Flaw” in that if a User creates a JSA with numerous steps, but a reviewer finds that there is a step missing, there is no way to go back an insert a step. IE You have 12 steps in “Changing a Car Tire”, but the creator forgot “Loosen Lug Nuts”  between step 3 and step 4….  On Review, the supervisor notices the missing step, but none of the template we have tried allow for the insertion of a missed step… so the only way to correct the JSA is to start over… GIANT TIME WASTER so the crew (and staff) don’t want to use it…. Anyone found a solution?  I have been asking Safety Culture for 2 years… we REALLY need a JSA Module in Safety Culture.

332
willsellon
Jacob
SafetyCulture Crew
JacobSafetyCulture Crew
published in Ask the community
Is Your Workplace Equipped for a Cardiac Emergency?Blog

Hey Community! 👋Do you remember the original yellow Wiggle, Greg Page?Well, we do and we were lucky enough to have Greg pop in for a visit at our SafetyCulture office in Sydney, Australia as he is now the Founder and CEO of Heart of the Nation.One minute, Greg was performing on stage; the next, he was fighting for his life. During a bushfire relief concert in 2020, he collapsed without warning – affected by a sudden cardiac arrest. In those crucial seconds, his survival depended on immediate action.Don't miss out on this read! 👉 Read the blog here 👈We'd love to hear your thoughts! Have you ever had to use your automated external defibrillator (AED) in your workplace? Are you best prepared for such an incident? Share your experiences and ideas in the comments section below.👇Chat soon 

333
willsellon
FallingAngel
FallingAngelObserver
asked in Ask the community
New page - repeatable question

Hi, I am trying to address formatting issues in my final reports to clients. I use repeatable sections a lot, and I was wondering if it is possible to open each repetition of a set of questions on a new page? The repeated question block exists already on its own page, but each repeatable instance opens directly underneath the previous instance. 

301
jish12333
Darren1000
Darren1000Starter
asked in Ask the community
Issue reporting

Is there anyway to reply back to anyone that sends in an issue to automatically receive progression updates, or sent and automatic reply to say the work has been completed.

533
willsellon
D
Daniela.iliStarter
posted in Ask the community
Device names visibility for each account

Hello SC team, I assume in the past you had the option for visibility of the device names for each account, as i still can see some of the names but not the new devices.Since every account can support 3 devices, and our company have 40+ accounts it’s really important the names of the devices to be visible so we know which device is using exactly which account (because sometimes even after logging out from the account it still stays there and keeping the seat, and when trying to log in again it says “the account reach the device limit”)I reached out in the past through the customer support chat and ask the same question, they said that because of confidentiality this has been removed. I don’t understand which part is confidential so the name of the device is hidden. Whit this info i will know if i need more account’s or no. According to the photo, how would i know which device is mine one so i can remove it and try again to log in. I don’t want to remove some random device and interrupt

151
willsellon
jgattuso
jgattusoSpeaker
asked in Ask the community
Scanning Inspection QR Codes

We are currently rolling out Safety Culture at our company. Primarily we will be using the Inspections tool. I’ve developed multiple single-point-lessons (w/ QR codes) for various inspections. I’m finding that some folks scan the QR codes upon receipt of the single-point-lessons with the intention to just see what happens vs actually wanting to complete an inspection. There ends up being an abundance of initiated inspections without our system that are not “complete” (in progress). Is there a way to avoid this and having to archive and delete unwanted inspections?

502
willsellon
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
Buffering and training matrix

I asked if anyone was still suffering with SC buffering a few days ago. It still appears to be an issue. On top of that, I tried to add some users into groups using the matrix. After buffering for a few seconds, it fails. A colleague checked in her account and got the same result. 

120
Andrew Gabb
Brandon3
Brandon3Observer
asked in Ask the community
Page / Section / Question attribute in New Analytics

I understand that this feature is currently in the process of being created, but is there a timeframe on when this will be fully implemented? Also, when is the deadline for when Legacy Analytics will no longer be available? 

282
Manan
SafetyCulture Crew
A
alexajones7009Observer
asked in Ask the community
What Are the Core Principles of Safety Management?

Safety management is the foundation of a safe and productive work environment, especially in high-risk industries like construction. The core principles revolve around identifying hazards, assessing risks, implementing control measures, and continuously monitoring performance. These principles become even more critical when dealing with short-term operations, making a temporary safety management service for construction projects essential. Such services ensure that even brief projects maintain full compliance with safety regulations and standards.A strong safety management approach also includes leadership commitment, clear communication, employee involvement, and regular training. By engaging all levels of staff, companies can foster a culture where safety is prioritized and maintained. Continuous improvement is another key principle, encouraging regular audits and updates to safety procedures. These principles not only reduce the likelihood of accidents but also improve project effic

290
A
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
SafetyCulture buffering

Is it just me or had anyone else found SC has started to buffer recently?I have a fast broadband connection which is fine for everything else except for when I am logged into SC via a web browser. 

11511
Dangerous Dave
A
AaronObserver
asked in Ask the community
Free plan limitations.

Quick question.Did the free plan limitations come in for everyone on March 25th 2025, or just our company?We invested a lot of time writing inspection templates only to find now that we can’t afford the $1500 subscription.In have no problem paying, it’s a good service. However, I feel that one guy on the premium plan and the 4 other staff members who fill out inspections and nothing more, could be on the lite plan. This seems far - especially since when we first started writing templates there was no warning of an unpayable price increase.I’m sure as our company grows we may use your other cool features, but we will never know. The word extortion comes to mind?Maybe not, but a little upsetting that we’ve potentially wasted all that time nonetheless.Could there be any leniency for legacy users? Cheers,Aaron.

724
Dangerous Dave
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