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Ask questions about the SafetyCulture platform and get support from the community.

  • 237 Posts
  • 618 Replies
237 Posts
S
StanleyBBGObserver
asked in Ask the community
Unable to Download Full Page of a Pre-made template

I tried to pdf printing a 3-page template and the print comes up with only 1 (first) page only. How do i go about printing entire page?

661
Bianca.Taylor
SafetyCulture Crew
5 months ago
Laura Gray
Laura GrayStarter
posted in Ask the community
QR Code for Document Control

I know the document “tab/section” has not been moved to live yet, but when it does, will we be able to create a QR code to take our users to a specific document or a library where they can search a library of documents.  For example: We house our manuals on our one drive, but it would be great to access the manual to a machine by scanning a QR code on the machine. OR we have our MSDS sheets stored on the one drive. It would be great to put a QR code on the outside of the cabinet and when someone needs the MSDS sheet of something inside the cabinet, they can scan the code and then scroll through the material list that is in that cabinet.  Thoughts? Thank you!

2283
Bianca.Taylor
SafetyCulture Crew
5 months ago
Jane-2192
Jane-2192Starter
asked in Ask the community
Has anyone found a solution for Vibration monitoring

Hi :)I work with a lot of construction clients who i am slowly introducing to SafetyCulture. A lot of them need a solution for converting their vibration register from paper to SafetyCulture. Does anyone know if this is possible?

1968
jonnyg
5 months ago
Wayne H
Wayne HStarter
asked in Ask the community
Multi category Inspection form

Is it possible to have a multi category inspection form? If a category field has options A, B, C, then if user selects category A the specific questions are asked based on that option but not including questions from B & C? likewise if category B is selected questions for A & C are ignored.Usage case : We have multiple classes of vehicles that we need to spot check ranging from cars up to large HGV and excavators that all require a basic question set but then branch out into more vehicle class specific questions.The current setup we would require 10 Vehicle specific forms in SC I may have missed the feature but I can’t find a means of achieving it with the current logic set.   

1612
Wayne H
5 months ago
Joshua
Joshua
posted in Ask the community
Broken Template Sharing

My question is this: has this process of Sharing & duplicating a template by an external User/Org worked for ANYONE within the past 6 months or even a year? I am becoming increasingly frustrated with the inability to Duplicate a Template that is shared to an external organization - User. This issue is a complete blocker for a product line that I offer to my Clients, and has been since I discovered I had an issue back in January of 2024 (as we are now in April 2024). I am, as of yet, unaware of any scheduled resolution or analysis confirming the variables that cause this to occur. I have worked in IT for over a decade, so I understand product management and prioritization. However, I also understand that core functionality of a product must be maintained through the product lifecycle. Can the Template be shared? Yes. Can that template then be duplicated? No (the User receives a generic “Failed to Duplicate Template” toast message). And no, I do not find the recommended work-around o

982
M
5 months ago
Age Check Certification
Age Check CertificationObserver
asked in Ask the community
How do i give an option for an auditor to just select questions in a section rather than opening the whole template

im looking for a way that an auditor can select a specific section rather than opening all sections - is there a way i can ask “choose option A”, Choose option B” etc. so far all i know how to do is put questions related to a topic in a new page and then a written statement telling the auditor to go to page “XYZ” manually but i want to automate this 

461
Bianca.Taylor
SafetyCulture Crew
5 months ago
DevaReddy
DevaReddyObserver
asked in Ask the community
How to create a Radar Chart / Spider web chart for each template ?

I have created a Template with different section and each section has a scoring percentage. I am looking to generate a Radar Chart /Spider web showing the levels on each section ? Do we have a facility to make it in SafetyCulture website ?

511
Manan
SafetyCulture Crew
5 months ago
Rosanna
RosannaObserver
asked in Ask the community
Date Formats for PDFs

Is there a way to change the date format when a PDF is saved? We have changed our date formatting in the web app, but the inspection PDF names do not change. For instance, our PDFs are named, for example: T2899 / Forklift Checklist / 20.05.2024. We would prefer to change to “05.20.2024”. 

1321
Bianca.Taylor
SafetyCulture Crew
5 months ago
Brian East
Brian EastStarter
asked in Ask the community
NFC Tags

Can it be possible to add NFC (Near-Field Communication) tags as an option to inspections just like QR codes. We use QR codes to check equipment, assets and as part of our patrols. These areas can sometimes be poorly lit and required at night. Lighting, weather and device camera quality can also affected the time taken to scan a QR code causing delay. NFC tags will work in low light, will be quicker to read, can be rewritten if things change reducing waste and time and our not effected by the weather. I hope this is something that can be added. 

4284
TMcG
6 months ago
willsellon
willsellonSpeaker
asked in Ask the community
QR Code To Report Issue WIth Asset

Hello all! I have found that I can use a QR code or NFC tag to quickly access an assets page on the app, and from there I can start an inspection or create an action. What I would like is to have a QR code on each asset that anyone can scan and report an issue on. I know from the Issues page I can generate a QR code to report general issues. But is there a way to make it possible to report that issue immediately linked to an asset?

2403
Duncan Heuer
SafetyCulture Crew
6 months ago
jmacdon45
jmacdon45Observer
asked in Ask the community
Templateim using Editor is extremely slow on desktop.

I'm using the desktop app to edit my templates but it is extremely slow. I've checked memory and disk space, closed all other programs and tabs but it is painful. Anyone else had this same issue?

212
willsellon
6 months ago
SCpatguevara
SafetyCulture Crew
SCpatguevara
posted in Ask the community
LQA Standards Checklist

I’m currently working on an article about Leading Quality Assurance (LQA) Standards Checklist, and found this interesting template from the Public Library. Curious though especially for those of you who have already used this template or something similar, is this template the standard version or are there more comprehensive ones?https://public-library.safetyculture.io/products/2023-2025-lqa-standards-full-checklist-im6scyfwqqlw0ym1

550
SCpatguevara
SafetyCulture Crew
6 months ago
Isabel
IsabelStarter
asked in Ask the community
Non conformities

Hi, I wonder how the rest of the community is managing internal audit non conformities when there is only the possibility to start an Action, There is no room for Root cause analysis. I have created a template for this but it is difficult to link it to a non complaint question in an inspection 

3623
jonnyg
6 months ago
Driller 1992
Driller 1992Starter
asked in Ask the community
Market Place

Id like to start this out by apologizing for my Grammar punctuation and spelling. Just an Old Roughneck  As I have been with I auditor / SC for years now I believe that SC made its bones by providing a user simple user-friendly way for companies to collect and share data. I have been a little disappointed that SC moved away from that model for the marketplace. I would have preferred to have seen something along the lines of the rest of the app.Instead of SC selling me safety glasses.I could place my branded products for my employees to purchase let’s say for this topic of discission Safety Glasses.Upon enrollment into a full seat employees would be issued 250 safety points a month automatically.I could upload the 3 styles of glasses I kept in my storage Pair one at 35 points pair two 100 points and so on.Employees could buy 2 pair the app give them a receipt and they pick up their Safety Supplies from the safety supply room.The app would deduct 75 points and leave the balance for futur

2701
SC Marketplace
SafetyCulture Crew
6 months ago
AdamElectech
AdamElectech
posted in Ask the community
New data "Exporter" application

We have been a member of Safety Culture for over 8 Years. Our company uses Iauditor for all compliance and safety reporting. We complete aprox 200 reports in a month. The new feature of having a secondary application to download media files is completely irrational and inefficient. We used to be able to select a report and export the csv and media. It was that easy. This media is then used to upload onto our customers portals.  Now we need to use a seperate app. highlight the field's and day, export all the data from that day, then sort through all the audits of that day to determine which report this has come from. This adds alot of time to the process and is completely inefficient. This is putting tremendous strain on our internal admin systems. If this is not rectified back to what it was we will be seeking an alternate company who can provide this feature.

2013
jonnyg
6 months ago
nimac111
nimac111Observer
asked in Ask the community
Logic in different pages

Hi, is it possible to have a logic field that is implemented in all the pages of the inspection?. We use inspections to conduct the quality check of flight simulator equipment. I want to avoid having to select what simulator type I have at the start of every page in an inspection, and would rather only have to select it one, as having to input several times the same logic for different pages is not efficient. Thank you

2033
jonnyg
6 months ago
Statto44
Statto44
asked in Ask the community
Can you skip questions in Safety Culture?

I have a template with lots of questions. My first page is details about the inspection, however, after I have completed a few questions about the premises that I am at, if the customer was not at home I want to add some logic that skips all of the inspection questions and ends the inspection. By doing this I keep the evidence collected that I was at the premises address and would therefore only produce a short basic report rather than the full inspection report.Anyone know how to do this???Thanks.

2664
Joshua
6 months ago
Dom
Dom
asked in Ask the community
Removal of Current CSV File & current data format?

We currently use the CSV file for data exportation into our own customer built reporting system.Our reporting is designed on the data being outputted in the current format of on audit per row and all the columns being there so the data set does not move where question are unanswered.However now Iauditor are removing this CSV file for a new version which will not provide columns for sub questions where the questions lie unanswered there for the data range will change on a daily basis based on response.I need the data columns to remain the same daily ?Will this affect anyone else? Does anyone know a way around my problem? Or can someone recommend another piece of software that i will not have this problem with?

5252
Dom
7 months ago
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
Assigned training notifications

I assigned some training courses to various groups this morning. I was under the impression that the users would receive an email notification for the training but no one has received anything. Is no notification the case? 

4366
Giustina
SafetyCulture Crew
7 months ago
J
johnalbertObserver
asked in Ask the community
How do harsh environment sensors differ from standard sensors, and what factors should be considered when designing or selecting sensors for extreme conditions

Harsh environment sensors are designed to withstand extreme conditions like high temperatures, pressures, and corrosive atmospheres. They differ from standard sensors by using robust materials, sealing against contaminants, and resisting mechanical stress. When selecting or designing such sensors, factors like environmental conditions, reliability, accuracy, cost, and certifications must be considered.   

2072
seomanager
7 months ago
jonnyg
jonnygSpeaker
asked in Ask the community
BILLING Edapps

Can anyone shed some light why the current Billing Process for Edapps side of SC is so poor an vague?It is basic. Doe not flow.It is really not what I would expect when building a platform for users to access and complete based on users - cost? Can someone at Edapps or SC involved with this reply in order that my query can be answered and improvement made that give customers the right information at the right time? Regards  

1692
jonnyg
7 months ago
jonnyg
jonnygSpeaker
asked in Ask the community
Training?

I have been building Various training courses on SC and Edapps.However imo there is a slight glitch in that the training completed is not accessible in view only mode for personnel. Admin in SC is imo the highest tier of SC orf control and too many admins can create issues.So whether building templates or creating courses the Org MUST have protocols for access rights that fit and reduce the ability where required for example for people to build template / edit templates that is a given.The same applies to Training an building courses which imo in most cases need to be vetted by the org as this in most cases will be a validated learning event - hence certification. However there also in the Training Side of Sc needs to be an Access part that can enable certain personnel or groups to view the training completed by being able to access the training analytics and look at the plans, what courses have been completed and so on. As Org grow and more personnel/ employees / Contractors ae within

3311
C
SafetyCulture Crew
7 months ago
Pookie1454
Pookie1454Observer
asked in Ask the community
Is there a way to realize this?

Hi guys,I’m new here and I am wondering if this app can do what I need to do.So I have to inspect 103 ladders every month. The ladders should have a qr code that leads to the inspection. After the inspection, I need to create a report of the inspections.I got it to work so when I scan the qr code, it leads me to the inspection of that particular ladder, but the report is 3 sites. And there is my problem. Is there a way to combine all 103 reports to 1 report?Thanks for helping me out! Kind regardPookie1454 (Jan)

1140
Pookie1454
7 months ago
jonnyg
jonnygSpeaker
asked in Ask the community
Translation

The ability to communicate better with SC for personnel and other contractor where we have varied languages.On our construction sites we have a vast array of personnel at varying levels of competence.Lots of them are from other regions in the world and their first language is not english. We cover BTs and Briefings as well as site inspections, heads ups, and Issues...but the gap is communication and understanding by the persons from the other backgrounds. As a KPI we want a way to get this across and also record this.We want to do this hopefully in SC when Contractor Management becomes an included part of the portal…When is this going to be looked at and is translation part of this?

3392
jonnyg
7 months ago
Serena Thai
SafetyCulture Crew
Serena ThaiSafetyCulture Crew
posted in Ask the community
Managing the Companies you work with

Hi everyone, I’m Serena and I’m a Product Designer looking into Contractor Management at SafetyCulture. We’ve heard lots of feedback about the need to pre-qualify the companies/contractors you are about to work with, and having a place to store details and documentation about those companies. A couple questions I had:How do you go about requesting documents from companies and defining the required documentation? What specific fields or details would you like to document for each company? Are there differences in the information needed based on the type of contractor company? How do you currently track the expiration status of documents across the various companies you work with? Regarding access/visibility, who within your organisation is allowed to view the list of companies you engage with? Is it open to everyone or restricted to certain individuals?Looking forward to hearing any insights! 

1070
Serena Thai
SafetyCulture Crew
7 months ago
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