Help Center
Ideas
Product Updates
Events

Home
Search

Unanswered questions

42 Posts

Most replies

Recently active Most views

Andrew GabbHelper

asked in Ask the community

How do I view the user and lesson details of assigned recurring training?

Hi,I have started trialling the recurring training for annual refresher training. Is there anyway to see who, when and the lessons a user is scheduled against for recurring training?

Stuart CarpenterStarter

asked in Ask the community

Analytics Access

Is there a way for a particular Group to have access to the Analytics of each User’s inspections within the same Group?For instance, there are only two users in the Group and both conduct inspections at various Sites. I would like for each User in the Group to be able to view Analytics for all Inspections conducted from that Group.At the moment, it seems that each User can only conduct and analysis of their own Inspections.The images below are examples of how it looks for each of these Users and the Permissions granted. The last image is how I’m hoping it will look for each User in the Group after a potential change.

K.MaximObserver

asked in Ask the community

Allow users to assign access to their inspection reports on a case by case basis

I have my organisation access rules configured so that users only have access to their own inspections. I do not want to change this setting because that would mean users inspection lists would become too lengthy, not to mention that some inspections may be confidential.However, there are some instances where a user may need their manager to review the inspection report. The ideal scenario would be for the user to assign an action to their manager (which I know is something they can currently do) and when the user is notified of the action, they are automatically given access and are able to review the inspection report. Alternatively, it would be great if we were able to configure some kind of integration whereby, if a user inputs a name into a particular field, the user input into that field is automatically sent a copy of the report.If it is already a possibility I would love to know how to configure this. Otherwise please accept this as a potential idea for a future update.

AMINCObserver

asked in Ask the community

Create template from Excel file option removed?

Hello! Our company creates a template that changes weekly by importing a list from an Excel File. However, we noticed this week the option to create a template with this function has been removed since the latest update. Importing the files in PDF or images, the only two formats now, changes completely our list. Is the Excel format permanently removed? Is there a way to optimize a PDF for the platform to better read the document?

BWrightObserver

asked in Ask the community

Actions tool - SAVE button greyed

Hi all, Is anyone else experiencing an issue whereby you edit an already opened action, and either update status or comment, and the SAVE button is then greyed out until you change one of the existing field items either to something else or back to how it was? Then I’m able to SAVE. Seems like a silly little bug/issue. Thanks.

ArugasObserver

asked in Ask the community

connection action items and inspection reports

possible to download via cvs the action items and the corresponding report

Steuart FotheringhamObserver

asked in Ask the community

Management Dashboard

Hi all,First post here, so forgive me if I’ve missed something.I’m sure many of you, like me, require to track numerous types of inspections across numerous teams with varying timescales from daily, weekly up to annually. I’m struggling to find a management dashboard / overview with what’s upcoming, what's overdue, who’s late, who’s on time etc etc etc.Can you provide some guidance on how to achieve this from both a top down and departmental point of view?Thank you in advance,Steuart

Staples1Observer

asked in Ask the community

Changes in limits for exporting inspections with media (pictures)?

I have 20 fulfillment centers. Or sites. I always had the ability to filter on a specific site on the inspections page and export the pictures within the inspections. Without any notice the functionality has changed and limited to 25 insepctions and it's an extremely long process to get that media. The exporter functionality does not allow to filter on a specific site to get the media from those inspections. And because you do not have the site name in the picture file name it's impossible to find amongst 20 other sites and thousands of pictures. Help! I'm trying to export it from the analytics page but I do not have the exact screens that's displayed in the tutorial.

Statto44Observer

asked in Ask the community

Can you skip questions in Safety Culture?

I have a template with lots of questions. My first page is details about the inspection, however, after I have completed a few questions about the premises that I am at, if the customer was not at home I want to add some logic that skips all of the inspection questions and ends the inspection. By doing this I keep the evidence collected that I was at the premises address and would therefore only produce a short basic report rather than the full inspection report.Anyone know how to do this???Thanks.

ptm1Observer

asked in Ask the community

Get answers from an inspection

When using the api endpoint https://api.safetyculture.io/inspections/v1/answers/{id} to retrieve the responses to an inspection, it returns values for question_id and responses but these don’t seem to correspond to either the template question_id/children_id or the response set ids returned from template and response api endpoints.I am looking to get the inspection text values for each question/response in from the api.

KarlyObserver

asked in Ask the community

GPS Location on Issues

Hi,Is there a way to remove the location from Issues? I’m working form home, and everytime I log an issue my personal home address displays in the issue. How can I stop this?

Emma.FlynnStarter

asked in Ask the community

Course Change Log - Training

In the training section of TS, you can view the ‘change log’ for each course and view which user made changes to the course. The only problem with this is that is it not the users name it is a unique identifier number e.g. f39c526e-5586-438k-8a31-1cb943b7f85.How can I find out which user that identifier belongs to? Or better yet, can you change the ‘change log’ page in training to show the user name rather than the identifier?ThanksEmma

jonnygSpeaker

asked in Ask the community

Translation

The ability to communicate better with SC for personnel and other contractor where we have varied languages.On our construction sites we have a vast array of personnel at varying levels of competence.Lots of them are from other regions in the world and their first language is not english. We cover BTs and Briefings as well as site inspections, heads ups, and Issues...but the gap is communication and understanding by the persons from the other backgrounds. As a KPI we want a way to get this across and also record this.We want to do this hopefully in SC when Contractor Management becomes an included part of the portal…When is this going to be looked at and is translation part of this?

johnalbertObserver

asked in Ask the community

How do harsh environment sensors differ from standard sensors, and what factors should be considered when designing or selecting sensors for extreme conditions

Harsh environment sensors are designed to withstand extreme conditions like high temperatures, pressures, and corrosive atmospheres. They differ from standard sensors by using robust materials, sealing against contaminants, and resisting mechanical stress. When selecting or designing such sensors, factors like environmental conditions, reliability, accuracy, cost, and certifications must be considered.

jonnygSpeaker

asked in Ask the community

BILLING Edapps

Can anyone shed some light why the current Billing Process for Edapps side of SC is so poor an vague?It is basic. Doe not flow.It is really not what I would expect when building a platform for users to access and complete based on users - cost? Can someone at Edapps or SC involved with this reply in order that my query can be answered and improvement made that give customers the right information at the right time? Regards

jonnygSpeaker

asked in Ask the community

credentials

Is there a current way to add credentials for premium users whilst using the app? All can click the plus button but this gives you 5 options only. Being able to add and update your profile on the move would be great. Even better would be to update others in your team for admins etc or users with the ability to update training and other info for users within the Organisation from a smart device and tablet. Regards John

eleungObserver

asked in Ask the community

Power Automate Connector

Is it possible to find out what are the current plans for the Power Automate version of the API connector (https://learn.microsoft.com/en-gb/connectors/safetyculture/)?We are planning to use the Power Automate version for our integration, but noticed that it is currently still in Preview. Also, is it possible to find out how long it has been in preview for?

LizObserver

asked in Ask the community

Recurring actions

Hello Everyone - I’ve got a few hundred assets with recurring actions linked (a simplified preventive maintenance program). In the last few months I’ve noticed the recurring actions will generate multiple times for the same asset/task/due date. Anyone else seeing this/have a solution? Thank you!Liz Lynch

lduttonStarter

asked in Ask the community

New Fields in Safety Culture Exporter - Actions Tables

I use the safety culture exporter (described here https://help.safetyculture.com/en-US/000070/) and I love it. Just wondering if for actions you would include the label, asset and ID. here are the current fields that the exporter pulls (perhaps the audit_item_label could provide the label to this data but I can’t see how to link it )

Nigel ArnoldStarter

asked in Ask the community

Removing archived inspections from app

after archiving an inspection in through the internet, the inspections seems to stay in the app as in progress.Is there a way to delete the inspection so it doesn’t sit in the app?

jonnygSpeaker

asked in Ask the community

Competency

We are currently wanting to embed competence into our system and wanted some solutions in SC. When is the next roll out relating to contractors, contractor management and the link with training.This relates to Skills, Experience and Knowledge. We are looking at trying to have a live feed within SC that supports this as part of our push for a competency matrix and demonstration of the Golden Thread.

jonnygSpeaker

asked in Ask the community

Training?

I have been building Various training courses on SC and Edapps.However imo there is a slight glitch in that the training completed is not accessible in view only mode for personnel. Admin in SC is imo the highest tier of SC orf control and too many admins can create issues.So whether building templates or creating courses the Org MUST have protocols for access rights that fit and reduce the ability where required for example for people to build template / edit templates that is a given.The same applies to Training an building courses which imo in most cases need to be vetted by the org as this in most cases will be a validated learning event - hence certification. However there also in the Training Side of Sc needs to be an Access part that can enable certain personnel or groups to view the training completed by being able to access the training analytics and look at the plans, what courses have been completed and so on. As Org grow and more personnel/ employees / Contractors ae within

DomObserver

asked in Ask the community

Removal of Current CSV File & current data format?

We currently use the CSV file for data exportation into our own customer built reporting system.Our reporting is designed on the data being outputted in the current format of on audit per row and all the columns being there so the data set does not move where question are unanswered.However now Iauditor are removing this CSV file for a new version which will not provide columns for sub questions where the questions lie unanswered there for the data range will change on a daily basis based on response.I need the data columns to remain the same daily ?Will this affect anyone else? Does anyone know a way around my problem? Or can someone recommend another piece of software that i will not have this problem with?

DimplesCObserver

asked in Ask the community

Inspections that I've already conducted the photos that have already been taken isn't there a way to integrate the photos

I would like to know if I could integrate the photos from one inspection of the same location with one that I've already started because I downloaded it and I have the pictures something happened in my app that I have to start over can't I integrate the report I already had with what I'm doing now so that I wouldn't have to start over

asked in Ask the community

Folders in SC Training

I’m really enjoying scrolling through the public library on SC Training.However, I’ve imported so many to have a more detailed look at it’s become a little busy - is there a way I can add courses to folders?Thanks

1
2

Page 1 / 2

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

Already have an account? Log in with your username and password, or with your SafetyCulture account.

Single sign-on

Log in with SafetyCulture

or

Username *

Email address *

Job title

Industry

Aged care Automative Aviation Construction Education Emergency services Energy Events Facilities management Food safety Healthcare Hospitality Manufacturing Mining Retail Telecommunications Transport and logistics Utilities Other

Password *

I accept the terms and conditions.

loginBox.register.email_repeat

Log in

Don't have an account? Sign up or log in with SafetyCulture.

Single sign-on

Log in with SafetyCulture

or

Username or email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK