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Replies posted by Keagan

19 Replies

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jonnygSpeaker

asked in Ask the community

Translation

Hey @jonnyg,I’m on the user management team at SafetyCulture. Sounds like a great KPI and a good problem to solve. So are you suggesting we have a means to be able to add and then see certain “attributes” of users in your SC organisation; where one might be preferred language?Keagan

spanterObserver

Pending Invite Screen ImprovementNew

Hey @spanter, I’m one of the engineering managers working around this space. Love the suggestion 🙏We’re actually working in this area at the moment and better tools to identify and manage invited users is on the way. This particular list of “pending invites” is actually a legacy part of the app and only lists those who have been added to the platform that already have another SafetyCulture account. The need for that multi-step addition of people will be going away soon, but we want to make it easy to surface who might need a reminder in much the same way you described.

RmanykStarter

Site profiles and show on Home pageNew

Thanks for the clarification @Rmanyk 🙏I think we’re on the same page and we need a better way to group data and activities so it’s much easier to see what’s relevant at the time rather than having to hunt for it all across the app.Something that has come up and I’m keen to hear any thoughts you may have on the topic: you are using sites as buildings (and presumably locations) in this case, but would you benefit from more hierarchies in addition to buildings? For example, a project hierarchy, or team/org structure hierarchy?

RmanykStarter

Site profiles and show on Home pageNew

Hi @Rmanyk,My name is Keagan and my team looks after the Site feature. I am keen to understand more about what you’re envisioning as we’re hopefully going to have some time to work on this next year amongst some other organisation management projects.We already have a site profile (when you click on a site from the site list), which has a tab for the Inspections assigned against that site. It doesn’t have schedules, and that’s a good idea we will certainly explore, but was there something lacking with the site inspections list?When you say move sites to the main page, do you mean on the Home/Dashboard page you see after logging in? And then you add a tile for each site you’re a member of in that Dashboard?

CoreyHelper

Group Member Visibility to EveryoneNew

Hey @Corey,No product update yet. We’re presently working on a better place for these [future] settings, and we’re talking about some potential improvements for the user/group/site pickers which has touched on these themes but without commitment yet.Will keep you posted though - it’s not for lack of desire and just a balance of prioritisations this hasn’t had more movement.

Matt RocheSpeaker

Add a new site using the SafetyCulture app on iPhone or iPadNew

Hey Matt,Unfortunately you haven’t missed it, and we do not have that ability yet. That is certainly something we would like to see too, although it’s not yet on the roadmap. We will be revisiting what organisation management features should be on mobile next year so this would certainly be considered.Keagan

Matthew McDonoughObserver

Archive or Reactive Deleted SitesNew

Hey @Matthew McDonough,Thanks for the request. You’re not the only one to request this, and it is certainly something we’re looking at making available in the future.I am curious to know some more details of how you use this, or how it might work in your particular case if you don’t mind helping me get a clear understanding of what that looks like for you? The list grew longer, but it would really help us with finding a great solution if you don’t mind 🙏When you delete a site, would it be a minority that are used again? Is your site list your “active” sites, and you delete inactive ones as they aren’t expected to be used again? Are you only deleting (and therefore wanting to archive/restore) sites (bottom level sites), or also Areas and Regions? Do you ever replace deleted sites with a new (but same name) site? I can imagine that besides the pain of re-adding sites, the biggest advantage of restoring sites is the associated inspections/actions/etc that was with that site? When you res

Matt RocheSpeaker

My site is not listed here - Add note optionNew

Ah yes, a note would be a good option there.Can you explain to me what you mean by Project subcategory though? It may be how you’ve named things in the app, but want to make sure I’m understanding what you mean.

Matt RocheSpeaker

My site is not listed here - Add note optionNew

Hey Matt, I’m the engineering manager for the team that looks after Sites. Thanks for the suggestion and makes perfect sense. This has been discussed previously but never made it further than back of the napkin designs.As the product’s evolved a bit, I am wondering if this would be better as logic added to the site question to allow for more customised flows for what happens after someone selects that their site is not listed.For example, maybe an additional question around reasoning or temporary site name could be added to show if My site is not listed is selected. Would that work in this case of yours?

CoreyHelper

Additional columns in Users List CSVNew

That’s great, thanks Corey. I’ve added Last Seen as something to explore for the interim, along with what other fields can we a) surface, and b) filter by from the app.And that’s a great idea about app version - I have actually heard a few customers having a similar story with team members not updating and ending up having very different experiences to each other. Will add that as a separate one to investigate.

CoreyHelper

Additional columns in Users List CSVNew

Hey Corey,Great suggestion! Right now we don’t have any plans to add to the CSV download fields, but it’s a good idea and I can see your application of it is either not unique or at least shouldn’t be unique. I am sure you’re aware but the user list can be filtered with these:And then once you have applied a filter, the CSV can now be downloaded with those filtered applied: Some of the specific fields you have mentioned are not retrievable in the same way some others are, and some additional overhead is required to collate it all. Of course, it can be done, it’s just finding a reasonable way to do it and have it on demand in the interface (and the time to implement that).Something we did consider some time ago was to make Last Seen filterable. I appreciate that’s a far cry from your full list of considerations but our theory was it would be the most relevant single piece of information to help people decided who is and isn’t using the product. I am keen to hear your thoughts on that if

Ben EdwardsStarter

Site Owners and CategoriesNot planned

Hey @Ben Edwards and @Corey,I agree with the value of having owners of groups and sites; similar to how EdApp does it. I think this will certainly be something we’ll deeply consider when we next iterate this space.Out of curiosity, would you see value in having multiple owners? We have heard feedback when investigating this from both sides of the fence.

Ben SnydersObserver

Ability to define rolesNot planned

Hi everyone,Just a quick update on this thread and line of thinking. There are no plans to make a role that is not directly tied to a person. While I can see the use case for using a role as a proxy for an eventual hire when (re)assigning documents, the re-architecture of the way SafetyCulture word would be substantial.We are making permissions simpler! I think assigning permissions has been very confusing and painful for a long time in the app, and we are now bundling permissions together into “permission sets” (which many have likened to roles). These will be only applied to users (not orgs, seat types, or groups) and make it very clear who can see what. They will be able to be customised, set when you add users, have bulk user functionality for changes, and defaults made for seat types. There should be no impact on anyone’s current permissions, it will just be easier to manage and a lot more transparent.While I don’t have a date yet, we are also going to be finally adding in custom

Matthew McDonoughObserver

Individual SC Environments under Organisation "Head Group"Discussion ongoing

Hey @Matthew McDonough and @Corey,Thanks for your thoughts. This is definitely something we have come back to a few times when discussing directions and I am sure it will be tackled sometime in the not too distant future.It was actually part of the original vision that made sites something worth investing in and so it is comforting to hear that is still ringing true as something seen to be valuable for our platform.Unfortunately though, this isn’t on the roadmap yet. Effectively allowing for organisations within organisations while retaining some parent-child access relationships is a little more tricky than it sounds; and consequently, some of the engineering and design options are still being formed. But rest-assured, there is continuous discussion on this and I’m confident a solution is on the horizon.

CoreyHelper

Group Member Visibility to EveryoneNew

Exactly the line of thinking I have right now Corey, so glad to hear it’s aligned with others 😅I think there are definitely some shortcomings of the Site Visibility feature; however, it has served well as a proof of concept for visibility settings and allowing for organisations to really customise their users’ experience. I have made a note of this conversation in the research happening in this space and would love to get in touch when we start to tackle this to see if we’re still aligned if that would be alright?

CoreyHelper

Filter/sort by Site in Group managementNot planned

Gotcha. Yes, it’s certainly not keeping you in the moment should you need to check for names for intersection rules through re-applying filters on the user list, so plenty to improve there. I have made a note of both of these user visibility suggestions to make sure it’s not forgotten when we plan out our next improvements in this space. Great suggestions and feedback Corey 🙏

CoreyHelper

Filter/sort by Site in Group managementNot planned

Hey Corey,Thanks for reaching out about this as I wasn’t aware of this struggle around intersection rules. As I mentioned before, surfacing the right information (including memberships) is something we’re looking at.A couple of alternatives that I’d like to hear if they would help:Intersection rules filter on the user list (so you could preview the list of users) [Pending the visibility settings I mentioned on your other post] previewing the list of users while choosing the intersection rules

CoreyHelper

Group Member Visibility to EveryoneNew

Hey Corey,Thanks very much for this suggestion. It’s quite timely as we’re looking into user profiles and talking about to surface the right information to the right people as part of some on going reforms this year.One of the challenges we have in this particular space is that we also need to allow for this visibility that would help yourself, to be turned off for those who do not want group memberships to be visible. We have had a number of customers who very much do not want membership of groups and sites to be available to all members of an organisation. But to address these contradicting expectations we’re now looking at how might be managed and whether we can include it as part of our user profile work.I will link this suggestion to the project so that we can make sure it’s addressed, but it is already one of the aspects of user visibility we’re planning to improve.

Chloe HowardSafetyCulture Crew

Update user information in one goNews

Hey Gary, really good to hear this has made a difference.An “all” selection (like how Gmail does it) was is something we considered, but unfortunately couldn’t include with this release. As you can imagine, some of the applications of this would be for thousands or even tens of thousands of users and it’s a little much for what we have available at the moment. Having said that though, we are hoping to start tackling some of these infrastructure limits in the future and that will pave the way for these unlimited bulk actions. A couple things I am curious if you used to do some of these corrections for users:Changing the results per page to 100:Any filters? We don’t yet have a time zone filter, but would that have helped?

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