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Replies posted by Duncan Heuer

38 Replies

Newest first

RahulObserver

External Maintenance Schedule for AssetsNew

Hey Hayden, Good timing. That is what we are currently working on. The way it will work is you can set up a maintenance program based on usage (km, miles or hours). The data can come from the telematics we ingest, or from manual entry via an inspection. When the threshold is met, a notification or action will trigger. Will keep you posted on release dates. ETA middle of the year. Cheers,Duncan

RahulObserver

External Maintenance Schedule for AssetsNew

Hi Rahul Thanks for the question. Currently you can solve this two ways. set up a recurring Action on the asset (monthly, yearly or an otherwise custom range) set up an annual or monthly inspection schedule on the assetEither of those options will give you a notification / reminder that something is either due or coming up. If you want to discuss this further in detail, please send me a email and we can arrange a time to chat. duncan.heuer@safetyculture.io Cheers,Duncan

John SmaleObserver

Assets - Centralise / Globalise 'Custom Field' ManagementDiscussion ongoing

Hi @jacksod Thanks for adding to the conversation. I’m pleased to let you know that we are working on a solution to give more granular access controls for Assets. Cheers,Duncan

Alyssa TrumanLearner

Assets fields configurationNew

Hey Alyssa, Thanks for this. These are great suggestions. 1 is one we’ve not considered yet, but it is a good idea. 2 + 3 will come soon. The reordering fields part is probably a week or so away.Hierarchy is also on the roadmap for later in the year. Keep the ideas coming. Cheers,Duncan

jonnygSpeaker

Site/group-based access for asset + support multiple asset selection per inspectionNew

Hi @jonnyg Thanks for contributing to the community. The short answer is 1. site/group based access and 2. multiple assets in an inspection are both not there today, but the good news is neither are oversights. We just haven’t got to them yet and they are high priorities on our roadmap. So why did we release it without these features?We had 500 organisations in our early access program giving us feedback for over a year before we made the product accessible to all customers. We got strong signal from that group that there was sufficient value there to no longer withhold the Assets product from our customer base.While we’re excited about how well it has been received, we’re certainly not satisfied with where things are today. I don’t think there will ever come a time when we are satisfied. We have one of the largest teams internally in SC working on developing more functionality and things will continue to evolve rapidly in this space. Please keep giving us feedback as it is really impo

christina.lordSafetyCulture Crew

Tap & go with NFCs for Assets

Hey Corey,I found some NFC readers on Amazon. Some are bluetooth, and some have USB cables, but I’ve not tested any thing like this for use on iPads.https://www.amazon.com/Arkscan-AS10-Android-Windows-Wireless/dp/B019JM9R12https://www.amazon.com/ACR122U-Reader-Writer-Ntag213-Software/dp/B07KRKPWYChttps://www.amazon.com/NETUM-C300-HF-13-56MHz-Bluetooth-Wireless/dp/B0CHYT9CQ9Even if this works, I get the sense it will be a clunky experience.I’ll look into it more and come back to this thread. Let me know if you find a solution that works. Cheers,Duncan

DavinaStarter

Notes field on the Assets FunctionNew

Hi Davina Thanks for the suggestions. We have considered adding a notes section and already have plans for it, however that work hasn’t made it to the top of the to-do list yet due to other features we are working on at the moment. One way to capture useful information like serial number etc, is to add that data in a custom field. Go to your settings section on the asset page, and edit the types to add or remove fields. Then go to the asset and add in the specific information. You can do this in bulk too via csv upload to edit. These two help articles will explain the way to do these things in more detail. https://help.safetyculture.com/en-US/003443/https://help.safetyculture.com/en-US/002531/ Hope this helps.Duncan

Andrew GabbHelper

Assets and CurrencyNew

Hi Andrew, Thanks for the feedback. We will consider this when we look at improvements to the field type.Just wondering it would be useful to default to the currency based on the location of your device, but still allow you to change it? Cheers,Duncan

KimRahiObserver

Asset location tracking historyNew

Hi Nick, Thanks for the detailed insights into what you’d like to see in the product. This is really useful as we are having discussions at the moment about how develop features that support this use case.We want to build more connections between inspection questions/answers that can change the information on an asset. We also plan to link assets to users in the system, and bring in an asset history, so you can see things like status changes, traceability and understand utilisation. Hopefully we can have a chat soon as we build prototypes and get your feedback. Lets stay in touch.Duncan

RmanykStarter

Pre Print QR codes for AssetsNew

Thanks for sharing that workaround 🤗

RmanykStarter

Pre Print QR codes for AssetsNew

Ah ok, yeah you could do this. Using the bulk create CSV flow, generate 50 assets. Call them whatever you like. Maybe create a new type called TBD or Undefined, just to get going. You can change the ID, type or any detail fields later. It won’t break the QR code as the asset ID in the URL stays the same, regardless of whether you change type or Unique ID. Does this help? Cheers,Duncan

James FObserver

Can We Create an On Site/Off Site Toggle for AssetsNew

Hi @James F Are you are referring here to assets with GPS tracking connected to them? Cheers,Duncan

RmanykStarter

Pre Print QR codes for AssetsNew

Hi @Rmanyk I don’t think that would work. When you generate a QR code you first have to stipulate the URL or string, and then the QR code pattern reorganises itself around that string. You cannot make a QR code blank because its pattern of squares will rely on the data you embed. Without data first, there will be no pattern. Cheers,Duncan.

Sally McClureStarter

QR codes for inspectionsNew

Hi @Sally McClure Thanks for contributing to the community. Just so I understand what you’re after, are you asking for a new QR code to be generated after an inspection is completed, which would take a user to that specific inspection report? Cheers,Duncan

ChrisKonObserver

Local Building Maps for assetsNew

Hi @ChrisKon Thanks for the feedback. For now location only can come from where the last inspection took place, or from a GPS tracker connected to the asset. Your dilemma here is an interesting one. Will certainly revisit this when we look at other ways customers want to set their location. In the meantime, perhaps attaching the floor plan via pdf or an image file to the profile might help your users find what they are looking for? Cheers,Duncan

CB-GWObserver

Asset Privacy (restrict access to assets)Duplicate

Hi @CB-GW Thanks for the feedback. In regards to access, we recognise that there are limited options to control who can see what assets. This is something we intend to solve in the future.Building in access controls is complicated under the hood because of the number of scenarios to factor in so it will take some time to develop an effective solution here. But rest-assured it is a high priority for us to do. Cheers,Duncan

RmanykStarter

Pre Print QR codes for AssetsNew

Hi @Rmanyk Thanks for the post. You can bulk download QR codes in SafetyCulture. Apply a filter “Building Y” on the Asset list page → Select all (or up to 50 at a time) → Download QR codes. Curious, how do get QR codes onto a medium that works for you? Does this help or are you asking for something different? Cheers,Duncan

KimRahiObserver

Asset location tracking historyNew

Great thanks for clarifying. Yes, we’ll be looking at introducing asset history which tracks any changes to the asset details in the near future.

KimRahiObserver

Asset location tracking historyNew

Hey KimThanks for posting. We are yet to build in asset history by it is on our roadmap of things to do. A few questions for clarity. Are you using the Sites feature to set up your business locations, so being able to see when the asset was on Site A vs Site B?Or are you you using the word “sites” in the generic context here and recording the asset location during an inspection and wanting to see that in a feed? Maybe it’s easier to chat on Zoom to find out what you’re trying to do here so we can take that into consideration when we build asset history. Send me an email duncan.heuer@safetyculture.io Cheers,Duncan

nickmStarter

Use and manage assets at scale + multiple assets in inspectionsDiscussion ongoing

@nickm Bulking downloading QR codes for assets is now possible. Multi-select up to 50 assets at a time from the asset table/list page. A banner will pop up on the bottom of the page giving you the option to generate the QR codes, which will come in a zip file. Cheers,Duncan

Junior M.Observer

Create inspection program by asset typeNew

Hi @Junior M. Thanks for contributing to the community. Are you asking about scheduling an inspection on a group of assets instead of scheduling one by one? If so, this is on our roadmap. Cheers,Duncan

lduttonStarter

Lock asset question response when started from inspection schedulesNew

Hey @ldutton Currently when an inspection is scheduled on an asset, that asset is automatically pre-filled in the inspection but it isn't locked.Thanks for your feedback. We'll take a look at how we might lock this down.Cheers,Duncan

garybonnettStarter

Upgrading Assets for maps, actions, and sensorsNew

@garybonnett Great to hear from you. Thanks so much for those suggestions. Immensely valuable. Can’t wait to chat with you again. Shaun’s on leave next week but I’ll set the call up and bring Steven along. See if any of these times suits… if not, you’ve got my email, just send something through. https://calendly.com/duncanheuer/telematics-in-safetyculture Cheers,Duncan

Callum BrazilObserver

Folders for AssetsNew

@Callum BrazilThanks for the suggestion. This is certainly something we’ll consider doing at some point. In the mean time here are a few suggestions which may or may not help depending on how you are using the system. Have you thought about using Sites function for this or are you already using sites for something else? That way a person can apply a Sites filter on the assets list (or even in an inspection) and see a list of those assets. It is not the intended use of Sites, but Sites are flexible and can be used for grouping things in the system. Another option could be a custom field that references the job #, or the display name?Let me know your thoughts?Cheers,Duncan

nickmStarter

Use and manage assets at scale + multiple assets in inspectionsDiscussion ongoing

@nickm Totally hear you in this regard. Also pleased to say that our team is currently investigating solving this problem. QR codes are great, but a pain to get set up. Bulk downloading them will only take away a small amount of that pain. It doesn’t reduce the effort of having to sort through them to find the correct one to stick on the asset.That said, we still might build the bulk download capability. If we did this, how would you expect the download to behave? Individual files for each QR code or all QR codes in one pdf?Your suggestion about being able to order directly from us is also being investigated. Perhaps having the choice to select between stickers and more robust options. An idea we are working on is to use the in-app camera so users can scan and link existing barcodes or generic QR codes you generate outside the app, and potentially other identifiers (like rego plates) to their assets.Another option to share with you in NFC tags. A number of customers are sticking these

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