Ask the community

Ask questions about the SafetyCulture platform and get support from the community.

  • 128 Posts
  • 303 Replies

128 Posts

AshSorensen
SafetyCulture Crew
AshSorensenSafetyCulture Crew
posted in Ask the community

We want to speak to you, about YOU!

We’re currently conducting discovery sessions to hear more about who you are - your challenges, motivations and who you are beyond your SafetyCulture user profile. All in the aim of improving how we communicate with you, our customers. If you have 30-40mins spare and would be willing to have a casual conversation please drop a comment or send me an email directly to ashleigh.sorensen@safetyculture.ioHope to speak with a bunch of you soon!

0
AshSorensen
SafetyCulture Crew
2 months ago
Steven
SafetyCulture Crew
StevenSafetyCulture Crew
posted in Ask the community

Feedback invite for new manufacturing sensors

Hi everyone,SafetyCulture is currently asking our customers which sensors would be useful for monitoring in the manufacturing (incl. food manufacturing) space.So far, we’ve heard you’d like to see energy monitoring, counting items on a conveyor, vibration for preventative maintenance, noise levels for OHS and more!Let us know what would be useful for your organisation. I’m also happy to jump on a call and go into more detail if you’d like; just DM me!Steven(Product Manager for Sensors)

9
Steven
SafetyCulture Crew
2 months ago
julian.nicholls
SafetyCulture Crew
julian.nichollsSafetyCulture Crew
posted in Ask the community

🌟 Share your SafetyCulture success story 🌟

Hello Community! We're excited to hear about your SafetyCulture success stories. Why share?🚀 Inspire others 🛠️ Problem-solving tips 🎉 Celebrate your winsHow to share:Share your story in the comments below Add visuals if you like Share improvements made, metrics, and lessons learned Engage with fellow membersWhether you're a seasoned user or just starting, your experiences can inspire and help others.Sincerely,Julian

2
Annagiusti8
6 months ago
Bec Cooper
SafetyCulture Crew
Bec CooperSafetyCulture Crew
posted in Ask the community

Onboarding new team members + understanding competencies

Hello everyone, My name is Bec and I’m a Product Manager looking into Contractor Management at SafetyCulture. Part of our research has uncovered a big need for tracking qualifications of workers (both contractors and internal employees) which is something we are currently working on. I’m researching how we can onboard workers into an organisation including collecting relevant qualifications from workers. I’d love to start a discussion to help me answer a few questions: What type of information do you need to collect from new workers when they start working with your organisation?  Does this differ for contractors vs internal employees?  How do you track the type of information you need to collect? (Excel, ISO standards, a very knowledgeable team members brain etc) In the SafetyCulture platform, if we were to introduce the ability to create an onboarding checklist where would you envision this would be found? I would love to hear more to see how we can solve this problem in the SafetyCu

4
Corey
Helper
7 months ago
Statto44
Statto44Observer
asked in Ask the community

Can you skip questions in Safety Culture?

I have a template with lots of questions. My first page is details about the inspection, however, after I have completed a few questions about the premises that I am at, if the customer was not at home I want to add some logic that skips all of the inspection questions and ends the inspection. By doing this I keep the evidence collected that I was at the premises address and would therefore only produce a short basic report rather than the full inspection report.Anyone know how to do this???Thanks.

4
Joshua
1 day ago
Joshua
JoshuaObserver
posted in Ask the community

Broken Template Sharing

My question is this: has this process of Sharing & duplicating a template by an external User/Org worked for ANYONE within the past 6 months or even a year? I am becoming increasingly frustrated with the inability to Duplicate a Template that is shared to an external organization - User. This issue is a complete blocker for a product line that I offer to my Clients, and has been since I discovered I had an issue back in January of 2024 (as we are now in April 2024). I am, as of yet, unaware of any scheduled resolution or analysis confirming the variables that cause this to occur. I have worked in IT for over a decade, so I understand product management and prioritization. However, I also understand that core functionality of a product must be maintained through the product lifecycle. Can the Template be shared? Yes. Can that template then be duplicated? No (the User receives a generic “Failed to Duplicate Template” toast message). And no, I do not find the recommended work-around o

0
Joshua
1 day ago
Isabel
IsabelObserver
asked in Ask the community

Non conformities

Hi, I wonder how the rest of the community is managing internal audit non conformities when there is only the possibility to start an Action, There is no room for Root cause analysis. I have created a template for this but it is difficult to link it to a non complaint question in an inspection 

2
Isabel
4 days ago
Dom
DomObserver
asked in Ask the community

Removal of Current CSV File & current data format?

We currently use the CSV file for data exportation into our own customer built reporting system.Our reporting is designed on the data being outputted in the current format of on audit per row and all the columns being there so the data set does not move where question are unanswered.However now Iauditor are removing this CSV file for a new version which will not provide columns for sub questions where the questions lie unanswered there for the data range will change on a daily basis based on response.I need the data columns to remain the same daily ?Will this affect anyone else? Does anyone know a way around my problem? Or can someone recommend another piece of software that i will not have this problem with?

2
Dom
6 days ago
Andrew Gabb
Helper
Andrew GabbHelper
asked in Ask the community

Assigned training notifications

I assigned some training courses to various groups this morning. I was under the impression that the users would receive an email notification for the training but no one has received anything. Is no notification the case? 

6
Giustina
SafetyCulture Crew
7 days ago
jonnyg
jonnygSpeaker
posted in Ask the community

Analytics and Dashboards.

Just a quick heads up. Having looked at what you have changed and moved into the system I feel the transition and build of the platform for data analysis needs to be constant in the way you build and link things.Example...Edapps was bought by SC (great acquisition).Training is now via the Micro eLearning side of the system.This has its own tab for the right reasons…Get that and it should. Don't have an issue with what it is and what it does. However.THe platform does have an area that is the brains for data collation and manipulation and this needs to remain the same area.Here Dashboards and visulas for simple analysis and review / validation can be custom built via the Early Release of Dashboards.This also needs to include being able to pull Training Data into a Dashboard. WHY?Because it is all linked to the planning, scheduling, monitoring, activities checks, site checks, process checks, actions created, issues raised training required, credentials expanded and so on.So whether the D

0
jonnyg
13 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

credentials

Is there a current way to add credentials for premium users whilst using the app? All can click the plus button but this gives you 5 options only. Being able to add and update your profile on the move would be great. Even better would be to update others in your team for admins etc or users with the ability to update training and other info for users within the Organisation from a smart device and tablet. Regards John

2
jonnyg
14 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

SC Certified

Hi. I did this course and passed when it first came out but cannot find certification. This was prior to training being a tab and embedded in SC system? Can someone advise where these are retained within my account given it was before the course was in training?

3
jonnyg
14 days ago
J
johnalbertObserver
asked in Ask the community

How do harsh environment sensors differ from standard sensors, and what factors should be considered when designing or selecting sensors for extreme conditions

Harsh environment sensors are designed to withstand extreme conditions like high temperatures, pressures, and corrosive atmospheres. They differ from standard sensors by using robust materials, sealing against contaminants, and resisting mechanical stress. When selecting or designing such sensors, factors like environmental conditions, reliability, accuracy, cost, and certifications must be considered.   

2
seomanager
20 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

BILLING Edapps

Can anyone shed some light why the current Billing Process for Edapps side of SC is so poor an vague?It is basic. Doe not flow.It is really not what I would expect when building a platform for users to access and complete based on users - cost? Can someone at Edapps or SC involved with this reply in order that my query can be answered and improvement made that give customers the right information at the right time? Regards  

2
jonnyg
20 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

Training?

I have been building Various training courses on SC and Edapps.However imo there is a slight glitch in that the training completed is not accessible in view only mode for personnel. Admin in SC is imo the highest tier of SC orf control and too many admins can create issues.So whether building templates or creating courses the Org MUST have protocols for access rights that fit and reduce the ability where required for example for people to build template / edit templates that is a given.The same applies to Training an building courses which imo in most cases need to be vetted by the org as this in most cases will be a validated learning event - hence certification. However there also in the Training Side of Sc needs to be an Access part that can enable certain personnel or groups to view the training completed by being able to access the training analytics and look at the plans, what courses have been completed and so on. As Org grow and more personnel/ employees / Contractors ae within

1
C
SafetyCulture Crew
20 days ago
Pookie1454
Pookie1454Observer
asked in Ask the community

Is there a way to realize this?

Hi guys,I’m new here and I am wondering if this app can do what I need to do.So I have to inspect 103 ladders every month. The ladders should have a qr code that leads to the inspection. After the inspection, I need to create a report of the inspections.I got it to work so when I scan the qr code, it leads me to the inspection of that particular ladder, but the report is 3 sites. And there is my problem. Is there a way to combine all 103 reports to 1 report?Thanks for helping me out! Kind regardPookie1454 (Jan)

0
Pookie1454
21 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

Translation

The ability to communicate better with SC for personnel and other contractor where we have varied languages.On our construction sites we have a vast array of personnel at varying levels of competence.Lots of them are from other regions in the world and their first language is not english. We cover BTs and Briefings as well as site inspections, heads ups, and Issues...but the gap is communication and understanding by the persons from the other backgrounds. As a KPI we want a way to get this across and also record this.We want to do this hopefully in SC when Contractor Management becomes an included part of the portal…When is this going to be looked at and is translation part of this?

2
jonnyg
21 days ago
Serena Thai
SafetyCulture Crew
Serena ThaiSafetyCulture Crew
posted in Ask the community

Managing the Companies you work with

Hi everyone, I’m Serena and I’m a Product Designer looking into Contractor Management at SafetyCulture. We’ve heard lots of feedback about the need to pre-qualify the companies/contractors you are about to work with, and having a place to store details and documentation about those companies. A couple questions I had:How do you go about requesting documents from companies and defining the required documentation? What specific fields or details would you like to document for each company? Are there differences in the information needed based on the type of contractor company? How do you currently track the expiration status of documents across the various companies you work with? Regarding access/visibility, who within your organisation is allowed to view the list of companies you engage with? Is it open to everyone or restricted to certain individuals?Looking forward to hearing any insights! 

0
Serena Thai
SafetyCulture Crew
23 days ago
jonnyg
jonnygSpeaker
posted in Ask the community

Assets

Is there a way to do the following? Have permission set in Sc so that the following can be applied.After checking I cannot get this to work. Prevent Asset categories from being Deleted - However still need the personnel to edit assets but not delete etc. At the moment if I have read this correctly the options do not allow this.A person can create an asset and then edit or delete.I am looking for the ability to create and edit only. Any deletion will be done by person with more permission set access. Any feedback is appreciated? 

2
jonnyg
26 days ago
Industrias
IndustriasObserver
posted in Ask the community

''CSV with Media'' export feature

''CSV with Media'' has been a very integral and helpful feature for our business. The Vertical format of the CSV sheet was detailed and thorough;  we were using this to create reports on our own custom software which we specifically built around this feature.  I understand that your company is moving to a more secure and reliable technology, but the features need to be similar or better. The new horizontal CSV export is a skeletal version of the former - cant back up the media folder and CSV sheet  - as there is no relation to the media folder and the inspection scopes/questions - the media folder just becomes a photo dump. we manually have to search if anything is needed. VERY DISAPPOINTED.

1
Divya Konnur
SafetyCulture Crew
28 days ago
KDavies
KDaviesObserver
asked in Ask the community

Number of inspections

Within our business we instruct employees to conduct daily walk around inspections of the fleet vehicles they drive to ensure they are safe and road worthy - I can see the number of inspections is limited to 12 per year - is there a workaround where I could sign up say 10 employees to SC and they are able to conduct more than 12 inspections a year?

0
KDavies
29 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

Assets

Is there a way to show assets when in the assets Tabs that are specific to the site with regards to the number of assets. There is a filter for Site and Type. This works well.But just want the number of assets that were on a site.The Tab totals at the top show total number of assets? Also as previously mentioned big difference between owned and hired, so if there was a better way of sorting and analysing this then it would streamline this variation. Any feedback appreciated? 

0
jonnyg
29 days ago
jonnyg
jonnygSpeaker
asked in Ask the community

Asset QR Code scan

With regards to Assets.In our industry Construction we have a 50/50 mix of owned versus hired.Generally the hired ones are normally more expensive and may be for higher risk activities or specialist equipment. With regards to QR Codes we apply to these assets. We can scan etc and then inspect, handover or add action and so on.Which is brilliant. However our supply chain is always that we are a sub-contractor working on a project site with other subbies and all under a main contractor (Principal Contractor - under CDM) What is the plan or is there a way to collaborate in the supply chain so that the PCs representatives can scan the item and without having SC app or similar a view only visual appears that basically shows the items and other non-sensitive information relating to it?   Also.At the moment there have been some issues with the SC QR Scanner not working? Can this be reviewed and a solution found?

0
jonnyg
1 month ago
jonnyg
jonnygSpeaker
asked in Ask the community

Competency

We are currently wanting to embed competence into our system and wanted some solutions in SC. When is the next roll out relating to contractors, contractor management and the link with training.This relates to Skills, Experience and Knowledge. We are looking at trying to have a live feed within SC that supports this as part of our push for a competency matrix and demonstration of the Golden Thread. 

1
Giustina
SafetyCulture Crew
1 month ago
jonnyg
jonnygSpeaker
asked in Ask the community

Tags

In this community the tags / labels etc on threads are minimal and really need to be expanded so users can create them when posting or more of them are required?Anyone else see the tags / labels as poor in quantity?

0
jonnyg
1 month ago
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