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Ask the community

Ask questions about the SafetyCulture platform and get support from the community.

  • 391 Posts
  • 911 Replies
391 Posts
Jacob
SafetyCulture Crew
JacobSafetyCulture Crew
posted in Ask the community
👋 Let’s Get to Know You – and How You Use SafetyCulture!

Hey everyone,We’re always curious about our amazing users! So let’s mix things up a bit and get to know each other beyond the platform. Here are a few questions to kick things off! Feel free to answer as many as you like:🌍 What’s your name and where are you from?🍝 What did you have for dinner last night?🎺 Got any fun, random, or interesting hobbies?💼 What’s your role and what does a “typical” day look like for you?🏗️ How are you currently using SafetyCulture (or planning to)?📁 What’s one SafetyCulture feature you couldn’t live without?🚀 What’s a recent win (big or small) you’ve had at work?Drop your answers in the thread 👇Tag a teammate or fellow community member to join in too!Really keen to hear from you all as this is not only a great place to learn and support each other but also a great place to network with fellow peers.Thanks!Jacob

828
David_EGA_HealthandSafety
Jacob
SafetyCulture Crew
JacobSafetyCulture Crew
asked in Ask the community
We’re building a better community - what would you love to see more of?

Poll Time! We’re always looking for ways to improve this space and make it even more valuable for you. As we shape what’s next in the community, we’d love your input 👇. Feel free to drop a reply as well should you wish.

572
Jacob
SafetyCulture Crew
Emma.Flynn
Emma.FlynnLearner
posted in Ask the community
Onboarding Contractors

Hi Everyone, My name is Emma and I am the Safety Culture Administrator at Intrepid Travel. The business has recently acquired a hotel and we will be bringing SafetyCulture into the hotel for various different audits. However, to start off with we will be having some work done and contractors on site completing this work. We have already decided you add the contractors as free users, so they can watch some ‘heads up’ safety videos and acknowledge they have viewed them. My questions are, for anyone that works with contractors;Do you ask the contractors to download SC to their own mobile and complete the necessary, or do you have a centralised laptop or tablet where each contractor can sign in, watch and acknowledge a heads up? I am anticipating push back from contractors if we insist on them downloading an app to watch a video before they can start.  Where in SC do you store important information like their trading/license number, insurance details etc?Thanks for helping me!Emma 

110217
Bec Cooper
SafetyCulture Crew
jonnyg
jonnygSpeaker
asked in Ask the community
SC Certified

Hi. I did this course and passed when it first came out but cannot find certification. This was prior to training being a tab and embedded in SC system? Can someone advise where these are retained within my account given it was before the course was in training?

10308
jonnyg
Will
WillStarter
asked in Ask the community
Data Within Inspections

Good Afternoon,I was looking at Analytics and the different ways to get data from our inspections in our Facility. Looking through the site, I see that we can get # of inspections conducted, # of flags in inspection, etc. What I am looking for is to extract the data (weights inputted, pure number, etc.) within the actual inspections. Does anyone know how to do this? Thanks.  

8416
Loren
SafetyCulture Crew
Corey
CoreySpeaker
asked in Ask the community
Extracting tabular data from inspections

Has anyone found a good way to extract data from multiple inspections of a specific template into a tabular/grid format?I’ve tried the following, all of which are not very functional:SC Data Exporter (new version with GUI) - This extracts the “inspections” in a CSV file and “inspection_items” in a separate CSV file. However, all question labels and response values are in a single column. You cannot use a pivot table on this due to needing each question label as a filter, row or column, and the response values for those separated out by label.  SC Analytics - The “Responses” tab allows you to see a list of inspections for a template. If click export - table as CSV, you get a spreadsheet of the inspections but without the responses. If you click “view responses” you can see charts and breakdowns of the answers for each question. However, I cannot see responses for a question based on the responses of another question - only all answers for each question regardless of how they answered th

83610
Corey
Dangerous Dave
Dangerous DaveSpeaker
asked in Ask the community
Hello - New User - Help on QR Code Generation for Printing

Hello to the community!I am still getting to grips with the system and what it can do… and now looking into listing our assets for our centres.I have yet to buy a printer with poly labels (robust enough they will not come off and last a fair time) to enable me to print out the labels to affix to each of our assets.I have begun listing and as such will require QR Codes printed for each individual asset going forward.  So my question is (sorry if there is already an answer to this and i have yet to find it) is:Can you print out all assets listed from a particular site those assets are linked to in one printout or do you have to print out each one individually?If there is a way to do this - how is it done?Kind regards…Dave

7279
emmashuff
jonnyg
jonnygSpeaker
asked in Ask the community
Training Updates

I have been looking at the SC training as I also run Edapps. The following are gaps that interlinked with the full scope of the SC family.The addition of the training matrix (Beta) is welcome however it is very basic and IMO needs some heavy work doing to make it worthwhile and intuitive? The main reason for this is the following.What do we need a training matrix for?Well there are leading indicators that should be what training do we need?Also what training do personnel have and then need based upon the business and its activities. Then there is records of this and the need to demonstrate that we have competent staff and a structure within the company or org that has continual improvement and progression. So we have internal micro elearning courses. Let us assume that these do what they say on the tin,with regards to the learning objective and giving the right information that assist a learner as required.Let us then assume that they system is working and we can plan and schedule what

7253
jonnyg
RM-Monash
RM-MonashObserver
asked in Ask the community
Having an issue with image not loading a) whilst losing reception b) on an android device

Hi All,not sure if it just my device, however i am having an issue with once i lose reception i.e in a carpark basement that the image i have taken will not load even though i get the green tick?is it just me or have you found a solution for this.TIA 

7104
jackihann
SafetyCulture Crew
Dan_DOHWA
Dan_DOHWAStarter
asked in Ask the community
Help with Power Automate: Flow is exporting every inspection to a spreadsheet instead of newly conducted ones.

I have set up a power automate flow exporting my inspection results into an excel spreadsheet using the Safety Culture guide (Power Automate: Export inspection data to Excel Online spreadsheets... (safetyculture.com).  However, the flow is exporting every single inspection ever undertaken on the template.  What I would like it to do is only upload the newly conducted inspections. Can anyone help?

7084
Dan_DOHWA
ldutton
lduttonSpeaker
asked in Ask the community
Training Schedule

all of our training is currently in templates so we can schedule it once (or twice) a year we’d love to separate training templates and inspection templates by moving the training templates to the training module, but we need to be able to delay the assignment i.e. you have to take this course in 3 months and automatically repeat the assignment i.e. you have to re-certify once per year. it would also be great to group course into a certificate so we can assign 10 course all at once 

6987
jonnyg
O
Helper
OllyHelper
posted in Ask the community
PDF reports vs. Web reports

Hello, thought I would start a discussion around PDF reports vs. Web reports.Which option do you prefer? Which option does your organization use? Do you also print out the PDF report? or just share the digital version?The reason I ask is, I’m trying to encourage our team members to utilise the web reports more so our company can start thinking about more environment friendly approach. This also allows our company to save printing $.Keen to hear how everyone’s using them!

6807
Hojae Jung
jonnyg
jonnygSpeaker
posted in Ask the community
Thoughts on best ways to link assets with inspections

Well.Just been onto SC advisors and again had an issue that turns out to be another great idea? So assets. The QR code use for these and profiles and asset types defo the way to go.However like lots of orgs we have been inspecting mechanical and other equipment and tools for some time. We have IMO as an org developed / built some great templates (Me).So these templates for assets (not telematics or sensors) are already there.Assets gets released and then we can categorise and all of a sudden there is a level above what we were used to.Build the assets and add types etc. Link to sites, add the QR code and happy days?--------------------------------------------------------------------------------------------------------------------------------Well no..When scanning the asset QR code we can then see the asset.Firstly sometimes when opening the APP and then Assets and trying to scan the asset it does not work (inside SC) hence the camera or QR Code Reader App is required.  When at Asset in

6723
jonnyg
BWright
BWrightStarter
asked in Ask the community
Actions tool - SAVE button greyed

Hi all, Is anyone else experiencing an issue whereby you edit an already opened action, and either update status or comment, and the SAVE button is then greyed out until you change one of the existing field items either to something else or back to how it was? Then I’m able to SAVE. Seems like a silly little bug/issue. Thanks.

6434
Chuck
SafetyCulture Crew
Tiffany
TiffanySpeaker
asked in Ask the community
Practical Lesson on SC Training

HiI’m developing a training course where I want to add a practical element to determine the delegates competency.I’ve tried to find a help article SafetyCulture Help Center but the training elements are very basic. I can’t figure out what the bits on the left do and how best to use them.Has anyone else used this feature in Training yet?

6414
jonnyg
A
AMINCStarter
asked in Ask the community
Create template from Excel file option removed?

Hello! Our company creates a template that changes weekly by importing a list from an Excel File. However, we noticed this week the option to create a template with this function has been removed since the latest update. Importing the files in PDF or images, the only two formats now, changes completely our list. Is the Excel format permanently removed? Is there a way to optimize a PDF for the platform to better read the document?

6374
Paddy Bell
SafetyCulture Crew
Laurencetsd
LaurencetsdObserver
asked in Ask the community
Just joined

I've just joined the community and the partner program, what's the first thing I need to know??

6191
Hugh McLachlan
SafetyCulture Crew
Jason Baulch
Jason BaulchStarter
posted in Ask the community
How are people using the Assets feature outside of its original intent?

Hi Everyone, I’d be interested in any feedback on how people may be using Assets outside of its original intent. As an example, I want to:identify areas/zone in the warehouse that need to be maintained in accordance with 5SMy thinking is, Assets would be a a great way of monitoring the standard, scheduling audits and tracking the progress. QR codes would be placed in the area so visiting management or anyone else can see what the area should look like and conduct an audit as necessary. Look forward to discussing.

60811
Duncan Heuer
SafetyCulture Crew
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
Assigned training notifications

I assigned some training courses to various groups this morning. I was under the impression that the users would receive an email notification for the training but no one has received anything. Is no notification the case? 

6036
Giustina
SafetyCulture Crew
jonnyg
jonnygSpeaker
posted in Ask the community
Assets

Is there a way to do the following? Have permission set in Sc so that the following can be applied.After checking I cannot get this to work. Prevent Asset categories from being Deleted - However still need the personnel to edit assets but not delete etc. At the moment if I have read this correctly the options do not allow this.A person can create an asset and then edit or delete.I am looking for the ability to create and edit only. Any deletion will be done by person with more permission set access. Any feedback is appreciated? 

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jonnyg
Brian East
Brian EastLearner
asked in Ask the community
NFC Tags

Can it be possible to add NFC (Near-Field Communication) tags as an option to inspections just like QR codes. We use QR codes to check equipment, assets and as part of our patrols. These areas can sometimes be poorly lit and required at night. Lighting, weather and device camera quality can also affected the time taken to scan a QR code causing delay. NFC tags will work in low light, will be quicker to read, can be rewritten if things change reducing waste and time and our not effected by the weather. I hope this is something that can be added. 

5654
TMcG
WThompson
WThompsonObserver
asked in Ask the community
Hello and what are SVC checks?

Hello all.I look forward to asking and answering questions but mostly asking questions for now.I work at a business that already uses your services.  I am new to this and so I assume my first step is to look at the “Get Started Guide” and I have also noticed some quick start guides to look at.In the spirit of jumping in and cutting to the proverbial chase, what exactly are “SVC Checks”?

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WThompson
M
MichaelCStarter
asked in Ask the community
Analytics

I can’t seem to show a graph in analytics that shows who Issue are assigned to. It would be useful to see ‘Issues Assigned to’ and then a filter on Issue Status 

5482
Corey
Dom
DomStarter
asked in Ask the community
Removal of Current CSV File & current data format?

We currently use the CSV file for data exportation into our own customer built reporting system.Our reporting is designed on the data being outputted in the current format of on audit per row and all the columns being there so the data set does not move where question are unanswered.However now Iauditor are removing this CSV file for a new version which will not provide columns for sub questions where the questions lie unanswered there for the data range will change on a daily basis based on response.I need the data columns to remain the same daily ?Will this affect anyone else? Does anyone know a way around my problem? Or can someone recommend another piece of software that i will not have this problem with?

5412
Dom
jonnyg
jonnygSpeaker
asked in Ask the community
Translation

The ability to communicate better with SC for personnel and other contractor where we have varied languages.On our construction sites we have a vast array of personnel at varying levels of competence.Lots of them are from other regions in the world and their first language is not english. We cover BTs and Briefings as well as site inspections, heads ups, and Issues...but the gap is communication and understanding by the persons from the other backgrounds. As a KPI we want a way to get this across and also record this.We want to do this hopefully in SC when Contractor Management becomes an included part of the portal…When is this going to be looked at and is translation part of this?

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jonnyg
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