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Ask the community

Ask questions about the SafetyCulture platform and get support from the community.

  • 405 Posts
  • 942 Replies
405 Posts
Jacob
SafetyCulture Crew
JacobSafetyCulture Crew
posted in Ask the community
👋 Let’s Get to Know You – and How You Use SafetyCulture!

Hey everyone,We’re always curious about our amazing users! So let’s mix things up a bit and get to know each other beyond the platform. Here are a few questions to kick things off! Feel free to answer as many as you like:🌍 What’s your name and where are you from?🍝 What did you have for dinner last night?🎺 Got any fun, random, or interesting hobbies?💼 What’s your role and what does a “typical” day look like for you?🏗️ How are you currently using SafetyCulture (or planning to)?📁 What’s one SafetyCulture feature you couldn’t live without?🚀 What’s a recent win (big or small) you’ve had at work?Drop your answers in the thread 👇Tag a teammate or fellow community member to join in too!Really keen to hear from you all as this is not only a great place to learn and support each other but also a great place to network with fellow peers.Thanks!Jacob

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Jacob
SafetyCulture Crew
JacobSafetyCulture Crew
asked in Ask the community
We’re building a better community - what would you love to see more of?

Poll Time! We’re always looking for ways to improve this space and make it even more valuable for you. As we shape what’s next in the community, we’d love your input 👇. Feel free to drop a reply as well should you wish.

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Jacob
SafetyCulture Crew
je092706
je092706Observer
asked in Ask the community
Editing a Table Chart to show certain values

I am building a report where I want to show repeat findings. If I setup a table I can show the finding and a count by site in a time period, but I am only interested in showing if the value is >1. Anyone know a way to filter out results to only show those that are >1? I know I can do a sort to show highest numbers on top, but I am building a dashboard for executives, and we all know that it needs to be simple or they won’t use the dashboard.

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je092706
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Deborah HartObserver
asked in Ask the community
Templates top bar

I seem to have deleted my top bar in the templates area where it asks if you want to start from scratch or select one fromt he library. Would anyone know how I reinstate this bar please? 

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Andrew Gabb
Shacark
ShacarkStarter
asked in Ask the community
Community Responses

Hi, when I receive emails with responses to my community questions and I click the “View Reply” button the community page loads with error 403. This has only happened this week. Can you resolve this please

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Shacark
Keanu
KeanuLearner
asked in Ask the community
Archvied inspections in Asset profile

Is it possible to still see archived inspections from an Asset profile?I archive inspections to avoid clutter, but would still like to be able to go onto an Asset and see history of inspections. (if possible)Thanks

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Keanu
Quality department
Quality departmentStarter
asked in Ask the community
Action chart with due date

Has anybody found how I could make a Chart of the actions that are past the due date? This is a chart we would like to use, with the ability to filter by asset, user, site etc.

121
thais.bendixen
SafetyCulture Crew
jonnyg
jonnygSpeaker
posted in Ask the community
Approvals

Probable been asked but i will just ask anyway.😀For approvals to a template / Inspection.Can they be rejected?What is the process for requiring more info by the Approver requesting that will be linked to the approval process?Can this be repeated for an inspection that is rejected; for example where more info is needed etc. or the information is not sufficient.For me this could then show the approval in real time with improvements when they are need or the information is not all there.=============================================================================This can also then be used in a similar way for Documents.We are looking at extending SC into accreditations we want to give evidence against.For the above this starts to demonstrate a doc control library that is managed via an approval process. Regards Jonny        

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jonnyg
holidayops
holidayopsObserver
asked in Ask the community
Public Library

When is the public library back on line?  I have templates on there that I want to download

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holidayops
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
Send adhoc training reminders

I don’t think it exists but is there a way to send adhoc reminders to complete training? We have some users in Belgium that didn’t complete their training within the timeframe allocated and I don’t want to go through the list to then have to email them with the request.The reminder function in heads up works perfectly. 

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Andrew Gabb
SageB
SageBObserver
asked in Ask the community
Changes to Data Structure: Impact on completed inspections

Hi all,My organization is preparing to refresh and change it’s data structure (levels 4 and 5). I’m wondering when a bulk import is performed to replace the data hierarchy, will the existing completed inspections/actions still be recorded if there’s not a corresponding site anymore or will this wipe those inspections/actions? Does anyone have any tips for performing this type of transformation? 

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SageB
Michael Hope
Michael HopeObserver
asked in Ask the community
How to Create a Table in Analytics Showing Outstanding Actions by Creator?

Hello, I’m trying to create a table within the Analytics section that displays outstanding actions grouped by each creator. The goal is to help management track team members' open actions and ensure they are being closed in a timely manner.I’ve managed to create a table that shows all outstanding actions, but I’m struggling to filter or group the data by the action creator. Has anyone done this before or can guide me on how to set this up?Any help would be appreciated!

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Manan
SafetyCulture Crew
Lizd
LizdObserver
posted in Ask the community
How do you use Safety Culture for your Risk Registers?

Hi everyone! I would love to hear from the community in regards to how you use Safety Culture for risk registers. We are currently tossing up a few options and would be interested to understand what everyone has found to be the best. Our incident reports are currently created in templates and we were looking at using the Early Access Investigations to create a risk register, however, there is no automatic link into this new feature to populate the results of the incident reports. The manual element is putting us off from using this as our risk register. I would love to hear some practical examples from you! Thanks, Liz

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jonnyg
I an Stephenson
I an StephensonStarter
asked in Ask the community
Prioritising issues

We use Safety Culture at our site to conduct audits and inspections.We also have a power apps based reporting tool we call ‘Yellow Form’ - it replaced a paper version which was … Yellow.The app allows us to raise safety concerns - Unsafe Conditions, Unsafe acts, Near Misses etc …I am looking to replace this with the Issues facility on Safety Culture … When we have raised a yellow form at our site our H&S manager gets a notification, they review the issue raised and give it a priority score. YFs are delt with by priority if need be and high level ones obviously will require direct action. The YFs also have a variety of available status, Open, WIP, Capex and Closed. We use the priority score of open items to give areas ‘risk ratings’ and track these as a KPI target we also have an instant view on YFs which breach a high level thresh hold and track this as a metric. Can I get a similar function from Issues?Can I get a similar function from within Safety culture? Ian

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I an Stephenson
amaspero
amasperoObserver
asked in Ask the community
Lone Worker?

What is the Lone Worker function all about? Where can I find information on what it is?

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Jacob
SafetyCulture Crew
Alan Pisani
Alan PisaniStarter
asked in Ask the community
Asset Maintenance Programme

HiLooking for some info regarding the new maintenance section in Assets. I want to set up a maintenance programme with the time interval option. I can see templates can be linked with runtime and odometer readings. Is there an option to link the template to the last service date ?. It would be great if the date could be linked to the maintenance programme which would automatically update on the asset info page. Allowing me to check what maintenance is due or up-coming without manually having to input last service dates. Thanks 

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Duncan Heuer
SafetyCulture Crew
Darren1000
Darren1000Learner
asked in Ask the community
Link a company to an asset

Hello.I have several items that have service contracts attached to them. I have set up my companies (Early access) list, is it or will it be possible to link these companies to assets?  

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Darren1000
jonnyg
jonnygSpeaker
posted in Ask the community
Companies - synergy

Just a quick discussion thread.Is there a plan to link COMPANIES to actions and Heads Up.This just relates to deep diving more into the Companies Tab and the Supply Chain. If this is on the roadmap… Then it will link with Heads Ups, Actions, Outputs and gaps from Audits and Inspections and give a better overall KPI in Analytics for Supply Chain Management?At the moment unless i am wrong we can add companies and delegated managers etc but wanted to link them into what we do as a company that involves them.Whether direct contractors, Clients or Suppliers.If as a company we can extend this from Docs, to Heads ups and actions then we have a live link with our supply chain. ========================================================================== Would welcome the communities thoughts on this? Jonny

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Giustina
SafetyCulture Crew
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
Access rules to templates

We share templates with different users and groups. Quite often, when we need to share the completed inspections to more than one group, we add the details, click submit and it will remove on of the groups.If you go back in and add the missing group into the access, when we submit it will remove the existing group and add the missing one in. At other times it will allow us to add a few access rules using two groups but after completing a few, it will revert to only saving one of the two groups. 

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Jacob
SafetyCulture Crew
Learning Enthusiast
Learning EnthusiastStarter
asked in Ask the community
Everything to do with training Question

Hello everyoneI am struggling to find specific resources in the help centre that focus just Training. All the videos and articles i’ve looked at (and i’ve been busy!) focus on helping admins with set up, explaining how it works etc. but nothing i can download and convert into a user guide for my frontline staff on how to use and navigate the platform.For context, our Operations teams are using the App for inspections etc., i am mainly concerned with the LMS portion of the App and creating learning experiences for my teams.Of course i will have demo sessions and specific training sessions with managers, and i have created log in guides, support guides etc.Can someone please point me to a video or article i can use that focus on just training and navigating the platform for frontline workers?MUCH appreciated!Chantelle

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Learning Enthusiast
Lizd
LizdObserver
asked in Ask the community
Template access notifications

Hi All, Hoping you all might be able to give me some insight into template access notifications! We are working on introducing Safety Culture into our organisations and are currently in the process of building the platform out with all our templates, documents etc. We haven’t announced that we will be using Safety Culture to the wider business as we would like to work on getting the system up and running first. In testing our templates, we have noticed that users in our organisation receive notifications when they are provided access to a template - is there any way to turn this off? I cannot see anything within user notification settings and am hoping that you might have a trick up your sleeve. Thanks, Liz 

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Jacob
SafetyCulture Crew
Andrew Gabb
Andrew GabbSpeaker
asked in Ask the community
Heads up - Sending reminders

After a heads up has been issued, if I manage the heads up I can only set the results to show a maximum 100 users per page. I can only send reminders to those 100 and then need to move to the next page to send additional reminders.Is there anyway to select all not acknowledged and send one reminder?I realise I could filter to not acknowledged and with luck it would be less than 100 as we only have 155 seats at this point,  but as we expand, I can see the day when the number of users needing a reminder will exceed 100. 

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Andrew Gabb
Filip
FilipObserver
asked in Ask the community
Power BI Scheduled Refresh Has Stopped Working

Hi,Since a few days my Power BI sheduled refesh has stopped working.When I check the page were I can see the Semantic Models, I’m getting the hereunder error.Not sure why, I haven’t change anything to my PowerBI report.I even created a new Power BI report where I only had one connected table, and published it to my workspcace and I got the same error.Anyone that can help me with this? 

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Filip
Verity Baum
Verity BaumObserver
asked in Ask the community
Export Actions to a third party

Has anyone successfully automated the follow-up actions after completing an inspection?We're currently using SafetyCulture as our primary inspections tool, but we still have to manually transfer actions into another system in order to raise jobs and manage tasks. We're exploring ways to automate this process and would really value any insights or examples from others who may have already done this.Many thanks in advance!

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Verity Baum
ROV Innovations
ROV InnovationsObserver
asked in Ask the community
Change picture size for different questions

Hi All, just wondering if there is the ability to change the default layout and size of photos taken for the report for an individual question.  For example we use reports where the template places 3 photos per row. There are a couple of questions where we would like the response to use the 1 photo per row for this question only (larger photo size) , then for all other responses the default 3 per row. Is this an option at the moment, or is this something that can be implemented in future updates? Cheers,

191
Karen Starr
SafetyCulture Crew
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